Need more information about booking Property 1961799 ?

from $230 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 5 / Sleeps 14 / Log cabin
Bedrooms: 5  Sleeps: 14  Type: Log cabin
Theatre In The Mountains
TripAdvisor property ID 1961799

More Property Details

Book this 5 bedroom log cabin in Pigeon Forge today! A total of 14 people can sleep here comfortably.

Guests can enjoy a pool, deck, and air conditioning among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 3.5/5 thanks to an average of 9 reviews.

The manager responds to 50% of inquiries, which is lower than average, and last updated the property’s calendar Jul 26, 2017.

Read more Read less

About the manager

About the manager

Wyndham Vacation Rentals - Gatlinburg & Pigeon Forge
Response rate:
50%
Calendar last updated:
26 Jul 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Pigeon-forge Attractions

Amenities

Amenities

General


  • Air conditioning
  • Clothes dryer
  • Fireplace
  • Linen provided
  • Towels provided
  • Washing machine

Phone / Internet


  • Internet access

Pool / Spa


  • Jacuzzi or hot tub

Property Features


  • Mountain Views
  • Parking

Kitchen


  • Dishwasher
  • Fridge
  • Microwave
  • Stove
  • Toaster

Entertainment


  • DVD player
  • Satellite TV
  • TV

Outdoor


  • Deck
  • Grill

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (9)

Average – based on 9 reviews Average
9 reviews

Write a review

Excellent
1
Very Good
5
Average
0
Poor
2
Terrible
1
Write a review

“Spacious!!”

Reviewed 18 Mar 2017

We were not disappointed with Theatre in the Mountains cabin! Lots of room. Great view! Very clean. Only suggestion I have is to make sure you bring extra blankets.

Response from the manager Dear emilyjohnson0818, We wanted to thank you for sharing such positive feedback regarding your recent stay. We will pass on your recommendation for more blankets to the housekeeping department. We’re honored to have shared the Smoky Mountain experience with you. Please come back and stay with us again soon! Yours in hospitality, Amy P

“Nice cabin!”

Reviewed 2 Jan 2017

This cabin was very nice. Overall it was a nice place with only a couple of complaints. The floors were really squeaky and you could not walk through the house quietly without waking people up. Plumbing was questionable as the tubs or toliets gurgled a lot when other toliets were used. We enjoyed our stay and had a great time with family besides that.

Response from the manager Dear TripAdvisor member, Thank you so much for taking the time to let us know that you enjoyed your stay and I am sorry to hear about the issues that you found in the cabin. I will follow up with our maintenance department in regards to the plumbing. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time to let us know. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again. Yours in hospitality, Amy P

“Check your bedding our was dirty.”

Reviewed 13 Dec 2016

The bedding was dirty and not enough bath cloths for the 12 people that was staying. no bedding for the sleeper sofa's. had to call and wait for about 1 hour them to bring them.

Response from the manager Dear TripAdvisor member, Thank you for taking the time to provide us with the feedback from your stay at Theatre in the Mountains. Please accept our apologies that the linens were not in the cabin for the sleeper sofas and that the bath cloths were too few. This is not indicative of our normal service levels and we can assure you that our housekeeping department is taking your feedback seriously. We hope to welcome you and your family back to provide you with an exceptional level of service on your next trip to the Smoky Mountains. Yours in hospitality, Amy P

“Very disappointed in this rental and Wyndham's service!!!!”

Reviewed 10 Dec 2016

Beautiful cabin however the beds were rock hard. The kitchen was poorly stocked and could not support a group of 14. Cooking utensils very limited. Upon arrival we found the upstairs bathroom leaking to the downstairs game room. Sofa and pull out bed saturated. Flooring and rug wet. Maintenance fixed the leak and had towels delivered to us to clean up and dry floor and sleeper sofa. Could not believe they wanted us to clean up!!! Basically the common game room downstairs was unusable for our entire stay. Could not sleep 14 as advertised due to wet sleeper sofa. None of the flooring is insulated so there was no privacy whatsoever between couples.

Response from the manager Dear butchruttan, On behalf of the staff, management, and myself, please accept our sincerest apologies for the issues you encountered during your stay with us at Theatre in the Mountains. We wish to assure you that this is certainly not our typical guests’ experience. Your comments are very important to us and we can assure you that our housekeeping and maintenance department is taking your feedback seriously. We always want to exceed your expectations and make your stay as comfortable and relaxing as possible. We hope that you give us the opportunity to show you a much better experience on a future stay. Yours in hospitality, Amy P

“Overall great deal”

Reviewed 6 Mar 2016

Did notice that in the guest book the dishwasher had been reported many times was not working correctly. During stay was still not working correctly.

Response from the manager Dear leecX6621IQ, Thank you so much for taking the time to let us know that you enjoyed the view and I am sorry to hear about the issues that you found in the cabin. I will let the owner know about your comments regarding the dishwasher. Guest feedback is the most important tool that we can use to improve our cabins and I wish to thank you again for taking the time to let us know. We appreciate you choosing to spend your vacation with us, and look forward to having you stay with us again. Yours in hospitality, Amy P

“A wonderful weekend”

Reviewed 17 Aug 2015

Everything is great and nice. We like it so much. But the theater is old and not working properly. For over all, it was a wonderful weekend. Regards, Talal

Response from the manager Dear talala750, We are grateful that you chose to spend your Smoky Mountain getaway with us, and do hope to be able to welcome you, your family and friends back once again to provide you with an exceptional level of service. Thanks, Jeff G Area General Manager

“Beautiful & spacious!”

Reviewed 22 Jun 2015

Beautiful spacious cabin with gorgeous Smoky Mountain view ! Only complaint there were ants in the kitchen that kept getting into everything . Overall great place to spend your vacation in the mountains!

Review 1-9 of 9

Also consider

Sevier County

2,913 properties

Sevierville

1,012 properties

Pigeon Forge

865 properties

Davidson County

630 properties

Townsend

113 properties

Chattanooga

76 properties

Memphis

59 properties

Cosby

35 properties

Knoxville

24 properties

Spencer

22 properties

Franklin

19 properties

Butler

15 properties

Tellico Plains

11 properties

Sumner County

10 properties

La Follette

8 properties

Bluff City

7 properties

Lynnville

7 properties

Lynchburg

6 properties

Crossville

6 properties

Ducktown

6 properties

Start a new search