Description from manager
Description from manager
More Property Details
Book this 3 bedroom house in Guerneville today! A total of 10 people can sleep here comfortably.
Guests can enjoy a pool, air conditioning, and internet access among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 17 reviews.
The manager last updated the property’s calendar Jul 20, 2017.
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About the manager
About the manager
Russian River Getaways
Russian River Getaways
- Calendar last updated:
- 20 Jul 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Guerneville Attractions
- Air conditioning
Phone / Internet
- Wireless Internet
Pool / Spa
- Jacuzzi or hot tub
- CD player
- Balcony or terrace
- Smoking allowed
– based on 17 reviews
- Very Good
“Week on the river”
We enjoyed our week stay at Northstar. The house is large with three levels that allow for both private and public space. Two decks with lots of foliage insured privacy in this tightly pack residential neighborhood. Beach access is a short walk from the house and we took advantage of the kayak provided. Although there were many water "toys" stored in the garage, many were damaged and a pump was not available for those that were useable. If you plan to cook, be sure to bring your own condiments, foil etc., as the kitchen is not well stocked with those items. You will need a car to get into town; besides the river, the area is residential with narrow streets and driving is required. The house was clean, although the upstairs shower drained slowly until my husband removed the "gunk" in it. Also, the refrigerator door opens on the wrong side making it difficult to get in/out of.
Awesome three night visit. Beautiful, well appointed house. Plenty of space and lovely private deck. Kitchen was well stocked with all the gadgets and amenities you need (one note: no coffee grinder, so bring pre-ground coffee). We will definitely be back!
“Wonderful ,wacky weekend”
We are the 3 W'S group - our 2ND year here at north star and we look forward to our 3RD as well. Always a good stay just wish it was longer. House is great layout lets all of us enjoy everything about why we are there.Truly no worries..Hot tub,nice Kitchen-nd to bring small items if you require them tho.Tv,internet,music-could not enjoy tho. Could not find the volume after rereading all Paperwork-2nd YR too...But we brought our own music. bEEN coming to this region since we were children & we still have great times just like we were kids again ...Awesome setting! See you next year RR :)
Response from the manager I love this story of coming every year since you were kids. I came to the River as a kid too, then my mom moved here (and started Russian River Getaways), then I moved here (and started running Russian River Getaways), and now I get to spend my days making it possible for other people to enjoy the River as well. What will my daughter do?? Thanks for your great review and your love of North Star. Next time let us help you with whatever you're needing help with. That's why we're here! -Rachel
“disapointing...feels like we were lied to...”
i just rented this property during the week of July 4th. The house itself is pretty nice- good kitchen (more on that later), decent bedrooms, everything worked, etc. But...there is now view of anything from the decks- which have trees encroaching onto them that very badly need to be trimmed back. the photos probably date from several years ago when the trees were maintained. we also didn't have a basic fry/sautee pan in the kitchen, which is kind of the one pan you need when you're trying to prepare almost anything. i called the rental company twice, and nobody ever took care of it. and lastly, and most importantly- the property is touted as having access to a private or shared beach...the beach is essentially a muddy, rocky cliff, with an unkempt, thorny, uneven, path, which is at some points about 12 inches wide. even if the water level of the river was high enough to make the beach actually something resembling a beach, it would be very difficult for a family with kids to lug all their stuff down an almost non-existent trail. my 2 year old got scraped by some thorns, and had to be carried back up the trail by my wife... why is this such a big deal? because i'm disabled, which i explained to the rental company when we rented the property. So getting down to the non-existent beach was pretty much impossible for me, and i feel like in their eagerness to rent the property, and in the photos and description, the property was mis-represented. so, thus the one star rating.
Response from the manager We did refund for what was essentially an error in communication between you and a booking agent, who cannot really be expected to judge the extent of the special requirements of anyone's disability. The path, beach, and view from decks are documented in photos and description on the website. The view is of trees, which keep the decks private from the beach, not river. If they are overgrown, that will be remedied. As we say in multiple places on the website and house documents, we do not control the River. The dams were not in yet, the water level was low. River beaches are generally rustic, but this one has a number of different areas, some steep and sandy, some flat and shallow and gravelly. I am sorry about the frying pan; we religiously respond to everything, so I'm not sure what happened. We will make sure the house is supplied with one for the future. I'm glad you are returning, this time to a home that will hopefully fit your needs better. -Rachel, Russian River Getaways
“Nice, Clean, Comfortable House in Guerneville with a Jacuzzi!”
Ten of us fit in this home comfortably. The size of the home allowed for plenty of space to spread out. Nice tv, stereo system and a great kitchen for cooking. Two great decks! The Jacuzzi was a huge bonus! Clean and convenient. Was very surprised at how updated and nice the house was upon arrival. Short (5 minute) walk down to a semi-private beach. Kayaks included with the home made for fun water activities during the day. Highly recommend renting North Star if you are looking for a place in the Russian River Valley.
Response from the manager North Star is the perfect home for large family get togethers. The main room with the dining area and kitchen combined makes for a perfect social arena. It's such a great location too...far enough away from the little village of Guerneville yet close enough to kayak to! Russian River Getaways
“It was ok for winter, not summer when you want to be on river”
I was disappointed with the house as it states a river front home. It is on the river but not visible from house and a little hike down an path thru 5 houses. The house was spacious but pictures of yard should be updated. The yard does not have any grass area, I was planning to have a Easter egg hunt for the kids but it was over grown an no grass. The yard is so over grow it closes in the deck. We also did see any loungers to relax in. Also the kitchen needs to stock a cutting board larger than 6 inches. We als
Response from the manager There is a path to the river from the side yard of this home, and it is a very short walk. Sounds like you did not find this and took the public path down the street. As explained on the website, there is little to no river view on this stretch of beach, as this maintains privacy from the neighborhood beach. There are no photos of the yard, nor is it listed in description or amenities, since there is no yard. For photos, I think perhaps you must be talking about the little corner of view off the deck, which does look like grass, but is in fact, just foliage. I do apologize for this disappointment on Easter. The loungers were probably not put out, as it's rained up until last week. Next time call, and we can help you find anything that's missing. We will let the owner know about the overgrowth and cutting board. -Rachel
“North Star Weekend”
The house was as described. Unfortunately, there were a couple inconveniences during the weekend. 1. The dishwasher did not work. In fact, I checked the circuit breaker, because the garbage disposal also was not working. I found that the switch for those two appliances was in the off position. I turned it on, hoping that it would power on the dish washer; which it did, but the dishwasher still did not work and only made an annoying buzzing sound. 2. One of our guests tried to pull into the garage, and the way that the driveway and garage is designed, it makes it nearly impossible to pull into the garage without hitting your bumper on the cement. This actually caused a bit of damage to the car. We still had a ton of fun and tried to not let the inconveniences get to us. Check-in and check-out was easy, and overall our trip was good.
Response from the manager The dishwasher has been fixed. If you call us, we will always do our best to make sure things are fixed during your stay, often the same day. The driveway is probably one of those that works well as long as your car is not too low to the ground.
I had a group of 10 to hold a retreat during the Christmas weekend and it was awesome. The house is big and there is plenty of room for everyone. Kitchen has everything we need to cook. Hot tub is fantastic. We even had a barbecue with the charcoal grill. I noticed some spider web on the roof so please take more care of that, but overall it's very clean.
Response from the manager We're so glad you enjoyed your stay at Rising Star. We do clean off the spiderwebs, but, this being the woods, there are always more spiders ready to fill in the gaps -rkl
“Quality house and great vacation”
This was our 5th rental in Guerneville, and it was the best so far. The quality of the house, furnishings, appliances and other equipment was definitely a higher class. The location is perfect for enjoying the river, with a choice of local beaches, yet only a short drive from Guerneville. If this place can be dog-friendly (which it is), then there's no reason why others cannot.
I left a description, on your paper form, in the house, as directed. The house was lovely. But there were several problems that I had cited.
Response from the manager We'll check out the problems on the feedback form and fix whatever needs fixing. -rkl