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36
Very Good

1 / 24 Shoreline Retreat welcomes you!

from $240 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 8 / Sleeps 16 / House
Bedrooms: 8  Sleeps: 16  Type: House
Shoreline Retreat
TripAdvisor property ID 1992054

More Property Details

Book this 8 bedroom house in Santa Barbara today! A total of 16 people can sleep here comfortably.

Guests can enjoy a pool and dishwasher among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 36 reviews.

The manager responds to 5% of inquiries, which is lower than average, and last updated the property’s calendar Jul 19, 2017.

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About the manager

About the manager

Paradise Retreats-World Class Vacation Rentals
Response rate:
5%
Calendar last updated:
19 Jul 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Santa-barbara Attractions

Amenities

Amenities

General


  • Clothes dryer
  • Fireplace
  • Washing machine

Pool / Spa


  • Jacuzzi or hot tub

Kitchen


  • Dishwasher
  • Freezer
  • Fridge
  • Microwave
  • Stove
  • Toaster

Entertainment


  • CD player

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (36)

Very Good – based on 36 reviews Very Good
36 reviews

Write a review

Excellent
17
Very Good
10
Average
6
Poor
2
Terrible
1
Write a review

“Experience great; Refund on deposit not handled well at all!!”

Reviewed 7 Mar 2013

We had a wonderful time at the property. Lots of room and location was terrific. The company's handling of the refund on deposit was downright unprofessional. We had damaged a $70 table and all of a sudden I get back a check with a $500 deduction on our deposit with vague costs like "extra cleaning" and excessive charges for replacing the table. I felt this would keep me from using this company again.

“Disappointing”

Reviewed 19 Jan 2013

This is a house that seems to have been partied in, more than stayed in. The floor was so dirty when we arrived that our crawling grandchildren had black legs within an hour of our arrival. Many things were broken-closet doors, cabinet doors, blinds, toaster, coffee maker, chairs. The manager said he would come over to talk about our concerns but he sent a newly hired repair guy instead. Notes and messages were ignored. Really not worth the price unless you are planning a brawling party! We have rented houses before in other areas. This was our worst experience.

Response from the manager We are sorry that this guest had such a bad experience at Shoreline Retreat. As you can see from all the other reviews, the property has always been well-reviewed by our guests. It has always been cleaned and re-stocked for new guests after every stay. However, we do apologize that these guests did not feel that our company's responsiveness was adequate to address their concerns. This is a very rare occurrence. The home is professionally cleaned and inspected after each reservation, and we have a 24/7 maintenance phone that guests can call if there are any property problems. Please call our Guest Relations staff directly if this negative review causes you any concern. I am sure that we can address any issues that you may have. Sincerely, Theo Kracke President Paradise Retreats 805-275-1851

“House has great potential!”

Reviewed 17 Jan 2013

The accommodations were fine, except for the working order of the plumbing. There were 14 of us and no one ever had a hot shower without getting blasts of cold water. Also, one upstairs shower leaked into the kitchen, so the ladies couldn't use that shower. The plumber was there almost daily!! The last day, we used the toaster oven (no knob on the turn-on switch) and when it stopped, the power to the refrigerator and microwave all went off. The fax machine also didn't work, although the Paradise Retreats office did let us use their fax machine. They need to put a gate or some other security measure at the bottom of the stairs which lead to the upstairs bedrooms. Anyone from the street could go up the stairs and access the bedrooms as the locks didn't seem very secure. It's too bad when they updated the house a few years ago they didn't put in quality blinds. Plastic mini blinds don't belong in a lovely home. It's a great location...the home needs some TLC.

Response from the manager Since this review, we have done major improvements to the property. All the items that this guest mentioned have been repaired, and we have not had any plumbing issues since then. We apologize for the negative experience that this guest had, and hope we have the opportunity to let them stay at this property again (or any of our other properties) to have the positive experience which most reviewers have had. Please call our Guest Relations staff directly if this negative review causes you any concern. I am sure that we can address any issues that you may have. Sincerely, Theo Kracke President Paradise Retreats 805-275-1851

“Shoreline Retreat”

Reviewed 9 Jan 2013

We had out family reunion at Thanksgiving and the house was perfect for our group. Everyone had their own space and the large living room and dining room made it easy for all of us to get together. The location is great as it is accessible to so many things to do. We hope to return.

“Perfect place to stay :)”

Reviewed 26 Aug 2012

Great house! So much room, allowing everyone to have their own space when needed. Exactly as described. Loved it.

“Had a fantastic time at a great location!”

Reviewed 14 Aug 2012

Came to SB for a week for our Daughter's wedding at alice Keck Park Memorial Gardens in July. Shoreline Retreat allowed the whole family coming from Ohio, Nevada, Idaho and Los angeles to all stay together and to have just a wonderful time. We all (16 at a time) were able to eat together after fixing wonderful meals and the whole house was awesome, location and facilities. Anything we needed the manager or his assistant were more than willing to supply. Make sure to ask about the supply cabinet and where the keys are located, though. Would highly recommend this facility if you have a big group. Location to the wharf and downtown were definitely a plus. We had a blast!

“Great home for extended family reunion!”

Reviewed 19 Jul 2012

With 8 bedrooms, this home has space for a large extended family and is conveniently located to Shoreline Park and downtown. Loved all the dining space and the large living room for gathering. Some of the bathrooms are tiny and there were some things that could have been cleaner (like the kitchen cabinets). But the house also has some great amenities like the extra refrigerator and the roof top deck. We enjoyed our stay, and Suzy at Paradise Retreats was fabulous to work with. They even called us to return an iPad that was left at the house. Now that's great service!

“It was everything we needed and more”

Reviewed 3 Jul 2012

A group of 14 triathletes trained out of Santa Barbara for one week and we were all able to stay in this fantastic home. The garage was perfect for safely storing all the bikes, the washing machines were used daily, the kitchen accommodated all of us and the rooms were very comfortable. The location was perfect, just a short run from the house after a long ride and we were soaking in the ocean.

“An exciting and memorable vacation”

Reviewed 30 Jan 2012

I am a member of a group called Sisters With a Purpose. There are 14 members. The group decided to take the train to Santa Barbara and I was in charge of finding a rental large enough to handle 14 senior women for 5 nights. I located Shoreline Retreat on line and called Paradise Retreats, The people there are very friendly professional and organized. The paper work was sent to me and sent back with deposit. The house was beautiful. So much character. 8 bedrooms made it very comfortable for each of us. The house had a large kitchen, a spacious living room where we could all relax after a full day of activities. A nice hot tub in the back yard.The house was very clean and bright,every bedroom had a large TV. this will always be a memorable vacation for me because it was the week of my 69th birthday.

“Excellent location”

Reviewed 12 Jan 2012

The home was great for our family however getting through the initial process was not ideal. When I first reached out to Paradise Retreats they told me that we were over the limit because there was a baby that was 2 and they considered a 2 year old an adult and therefore we had too many people to stay. Each time I tried to reach out I had a response from a different person. When I gave up e-mailing and called I still had a cold and short response from the person who answered. We ended up fitting within the parameters after all but the guidelines were a little unreasonable and the contract asking for personal information of each guest was extensive. I am responsible for renting a home for our family 2-3 times a year and I have never had such an experience like this. I work in hospitality and give my clients the best possible service so when I am a customer I expect the same and I definitely did not from Paradise Retreats. That being said the house worked out well for us and I appreciated that they provided items like detergent and a few other helpful amenities. The location was ideal being close to a park and Lazy acres. The stay overall was pleasant.

Review 1-10 of 36

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