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From $214 / night help
Total guests, approx:

Description from manager

Description from manager

Bedrooms 3 / Bathrooms 3 / Sleeps 8 / Apartment
Bedrooms: 3  Bathrooms: 3   Sleeps: 8  Type: Apartment

3 Unknown types

The Palms #311
TripAdvisor property ID 2008629

More Property Details

Book this 3 bedroom apartment in Orange Beach today! A total of 8 people can sleep here comfortably.

Travelers are sharing their opinions on this property. It has an overall rating of 3.5/5 thanks to an average of 6 reviews.

The manager last updated the property’s calendar Feb 25, 2018.

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About the manager

About the manager

Kaiser Realty By Wyndham Vacation Rentals
Calendar last updated:
25 Feb 2018
Overall rating:

Languages spoken: English

Policies

Policies

Payment
This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
Smoking
No smoking at this property
Cancellation policy
View Policy

Map

Map

Proximity to TripAdvisor's Top Orange-beach Attractions

Amenities

Amenities

General


  • Air conditioning
  • Clothes dryer
  • Linen provided
  • Towels provided
  • Washing machine

Phone / Internet


  • Internet access

Pool / Spa


  • Private indoor pool
  • Sauna
  • Shared outdoor pool (unheated)

Property Features


  • Parking
  • Waterfront

Kitchen


  • Dishwasher
  • Fridge
  • Microwave
  • Stove

Entertainment


  • DVD player
  • Satellite TV
  • TV

Outdoor


  • Balcony or terrace
  • Grill

Suitability


  • Children
  • Pets
  • Smoking allowed

Bathrooms


  • 3 Unknown types

Reviews

Reviews (6)

Average – based on 6 reviews Average
6 reviews

Excellent
2
Very Good
1
Average
1
Poor
1
Terrible
1

“Best location!!!”

Reviewed 5 Aug 2013

The Palms #311 is a very nice condo. We have been coming to this area for 20 years and have never been disappointed. Kaiser Realty is the best rental company I have ever dealt with. This was my second time to use Kaiser and I can promise I will be using them from now on. They are very profession and accomodating. Thanks for a wonderful family vacation. Be back next year.

“The condo measured up to our expectations with Kaiser.”

Reviewed 17 Apr 2013

We had family here for a week during spring break even though we have been snowbirds for several years. The condo choice included three v. two baths and the right start/stop days, The location we rented remains our best choice. We visited the place days before renting, called Kaiser to report patio furniture needed attention, and Kaiser had replaced before we arrived. That would be the biggest plus. On the downside, I wish there was a billing break for a better price for loyal Kaiser snowbirds on an occasional on-season week. I think to do so would offer Kaiser a niche for marketing.

Response from the manager We are so excited to hear about your trip to the beautiful Alabama Gulf Coast and your experience at The Palms. Thank you for taking the time to comment on your experience with Kaiser Realty. We look forward to seeing you again along our sugar white sand beaches. We encourage you to visit us online at www.KaiserRealty.com or call us at (800) 225-4853 for help with any of your future vacation needs. We look forward to serving you and your family again soon! Sincerely, Kaiser Realty by Wyndham Vacation Rentals Management

“Beat up Rental”

Reviewed 11 Apr 2013

The rental definitely needed some TLC. It was just beat up. Broken laundry room doors, sliding doors that barely slid, under-counter ice machine didn't work, water damaged walls in 2 of the 3 bathrooms and the trim work looks like it has been abused. If you're going for just the view & the beach, it is beautiful.

“Great 3BR Space”

Reviewed 4 Apr 2013

This corner unit is great. Its configured where you have plenty of outdoor space. We had a Sunday School retreat the time we were there. We hosted our group of 27 people for an evening meal of hamburgers and hot dogs. We all found places to sit with the addition of a few bag chairs. But, it worked great. Nicely appointed and the Kaiser personnel were very accommodating in setting up our Sunday School retreat. We even had morning devotion by the swimming pool.

“Disappointing”

Reviewed 2 Aug 2012

We stayed in unit 311 at The Palms. We were told the condo was cleaned and ready only to find filled trash cans, food in the fridge, filthy counters and bathrooms, unmade beds, and generalized mess in the condo with cigar butts in the ashtrays on the balcony. We called and were told the unit was accidently put in as ready, so we had to leave for a few hours to let them clean the unit. When we returned it was cleaned but not very well. There were still the same counter spots and areas on the fridge that were not cleaned. The carpets felt dirty to walk on, the bathroom faucets and sinks did not look clean. We were very disappointed in the cleanliness of the unit. The sliding doors were very difficult to open, taking two peple to slide them open. The outdoor furniture was peeling and broken. We have always stayed at Pelican Pointe and have never had an issue like this before, so we were very disappointed in the unit. The pool was nice and the location was great, a corner unit.

Response from the manager Thank you for taking the time to comment on your stay and let us know about your experience. Please know that we at Kaiser Realty regret that your experience was not as you had hoped. As a standing practice, we work diligently to right any situation during your stay with us. We have heard your comments and invite you to call us at (800) 225-4853 to talk further with our management team about your stay. Your comments have been sent to housekeeping, maintenance, our entire management team and the owner of this unit in order to thoroughly address your concerns. Since 1980, Kaiser Realty has had a tradition of fulfilling dreams for our customers, our employees and in our community. Our philosophy is to deliver exceptional, professional service with integrity, enthusiasm and a genuine caring attitude. Whether it's for a vacation or a lifetime, our family is committed to yours, and we look forward to the opportunity to make amends and serve you again. Sincerely, Kaiser Realty, Inc. Management

“Clean condo”

Reviewed 26 Jul 2012

The condo was was clean and the property was well maintained... However, I would not stay in this particular unit again. The mattresses were extremely uncomfortable and the sheets were of poor quality.Not the ideal place for a good nights sleep.

Review 1-6 of 6

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