Need more information about booking Property 2016762 ?
9
Average

1 / 35 Four bedroom Town home

from $79 / night help Price for guests, Nights

Description from manager

Description from manager

Bedrooms 4 / Sleeps 10 / Villa
Bedrooms: 4  Sleeps: 10  Type: Villa
Regal Retreat
TripAdvisor property ID 2016762

More Property Details

Book this 4 bedroom villa in Davenport today! A total of 10 people can sleep here comfortably.

Guests can enjoy a pool, hot tub, and air conditioning among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 3/5 thanks to an average of 9 reviews.

The manager responds to 90% of inquiries and last updated the property’s calendar Aug 21, 2017.

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About the manager

About the manager

Easychoice Property Management
Response rate:
90%
Calendar last updated:
21 Aug 2017
Overall rating:

Languages spoken: English, Spanish

Map

Map

Proximity to TripAdvisor's Top Davenport Attractions

Amenities

Amenities

General


  • Air conditioning
  • Clothes dryer
  • Linen provided
  • Washing machine

Phone / Internet


  • Internet access

Pool / Spa


  • Children's pool
  • Jacuzzi or hot tub
  • Private outdoor pool (heated)
  • Sauna

Property Features


  • Parking

Kitchen


  • Dishwasher
  • Microwave
  • Stove

Entertainment


  • DVD player
  • Satellite TV
  • TV

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (9)

Average – based on 9 reviews Average
9 reviews

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Excellent
1
Very Good
3
Average
2
Poor
1
Terrible
2
Write a review

“Disappointing Accommodation”

Reviewed 19 Feb 2017

Although it is a good location, the house itself was a disappointment. There were several maintenance issues with it (e.g. safe broken) and it definitely needs a refresh. Upon leaving we had issues with the lockbox and found staff most unhelpful. We were told that no one else had had a problem. We jus wanted them to say they were sorry we were having issues and what could they do to help!! It would be nice to have a welcome pack of coffee/sugar/cream. Our flight was delayed and we didn't arrive at the house until after midnight, so no opportunity to shop until the following morning. Overall a 2.5.

Response from the manager Dear Canadianlass373 I am very sorry to read that you were not satisfied with the assistance you received during your stay. I have taken the time to read over the booking notes and listen to the phone conversation with regards the lock box, as we take all feedback very seriously and want to ensure that if a mistake has occured, that we acknowledge it and put steps in place for it to not happen again. The agent you spoke to did indeed mean to express that there hadn't been a problem in the past and rather than try to appear unhelpful, was just expressing surprise at the news. She made the notes needed to get the job rectified and I am sorry it was not done in time. We do offer all our guests the option of a welcome pack for their arrival. You can add this online any time leading up to your booking as we do appreciate that sometimes our guests arrive late. However, we dont offer it complimentary as the accommodation is on a self catering basis. In future we hope we can help make our guests more aware of the option to add welcome items such as water, milk, general groceries etc in addition to the toilet roll in each bathroom and trash bag in each room we provide. We also provide a complimentary dish washer tablet to help out too. On a positive note, we are glad you loved the location. It truly is great and has wonderful facilities and we will be inspecting the home to ensure the issues you reported have been taken care of. Please do not hesitate to contact us if you require more help.

“Nice place to stay”

Reviewed 7 Aug 2014

Nice place.Close to parks but far enough away not to be stuck in traffic.Good place for families with kids,lots to keep them busy. Hidden costs and resort fees but not too bad for the amenities offered.We booked through a rental agency , hassle to get security deposit back. We didn't see bugs but carpet could use good cleaning.Not a Disney class resort but didn't pay Disney price either.

“Excellent”

Reviewed 2 May 2014

This was more than I expected it was very clean and very spacious, the only down fall is there are only 2 tv's it would have been nice to have a tv in each bedroom however this is not a deal breaker for me. Other than that it was very accommodating, the pool area is breath taking. I will definitely stay here again. On a scale of 1-10 and 10 being the best I will give it a 10. The drive to the parks are not bad at all 10-15 minutes drive depending on traffic. A beautiful resort.

“Horrible”

Reviewed 5 Dec 2013

At first glance the house looked clean, but we quickly realized that it wasn't. We found roaches everywhere ie. in the hairdryer, behind the trash can and in the bed under the sheets. The sheets and comforters had stains, I'd recommend bringing your own sheets and towels. There was also an additional $100 deposit you have to pay the resort at check-in that is not mentioned anywhere.

“what you get what you pay!”

Reviewed 8 Aug 2013

nice accomodation with compare to price you paid. everthing as nice as you thing. i will recommanded to all peoples.

“Very enjoyable.”

Reviewed 27 Sep 2012

The man behind the counter was very helpful because there was a misunderstanding in our reservations on the part of the booking company. The townhouse was very nice, comfortable & roomy; however, we had asked to be near the pool and they gave us one farthest from the pool. The pool area was very pretty, great slide, great lazy river except we all wished the lazy river was longer. It's a pretty short river. The one thing we didn't like is the fact that they didn't really have any activities, only some arts & crafts which you had to pay for. I had my 3 grandkids along so we would have liked some Bingo, pool games, etc. and there wasn't anything.

Review 1-9 of 9

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