Description from manager
Description from manager
More Property Details
Book this 9 bedroom house in McHenry today! A total of 28 people can sleep here comfortably.
Guests can enjoy a internet access among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 11 reviews.
Costs vary, with the average weekly rate as low as $5178 to as high as $10235, depending on travel dates.
The manager last updated the property’s calendar Aug 22, 2017.
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About the manager
About the manager
Railey Mountain Lake Vacations
Railey Mountain Lake Vacations
- Calendar last updated:
- 22 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Mchenry,-maryland Attractions
Phone / Internet
- Internet access
- Smoking allowed
– based on 11 reviews
- Very Good
“I would never rent this house again!”
This property is not the luxurious property it was advertised to be. The lawn was 12" high upon arrival, every sliding screen door was broken, the carpet was dirty throughout the house. Three of the downstairs bedrooms had mold, mildew, and such a strong stench from water damage, that they were uninhabitable. They were dehumidifiers already present on the lower level of the home, so the water problem was known prior to us arriving. The rental company admitted they knew about the problem and are still renting it out! All of the arcade games and jukebox were broken. Nothing about this house was as advertised.......do not rent Under the Moon.
Response from the manager We are very sorry to hear about your negative experience. Due to heavy downpours in the recent spring and summer seasons, additional measures were needed to move excessive water away from the house foundation. The owner has since made extensive repairs to remedy the dampness of the lower level. Repairs include the installation of gutters, improvement of drainage around the house, window trim has been resealed, air conditioning units above the swimming pool have been replaced, and the arcade games are in the process of repair pending the delivery of parts on order. At Railey Mountain Lake Vacations, we strive to make every guest experience an incredible memory. We would greatly appreciate it if you would give us a call to talk about your experiences in Under the Moon. Your feedback is greatly appreciated and helps us better improve our services.
“No more Outer Banks NC. Deep Creek and Under the Moon -Wonderfu”
I would have given an excellent rating, except for one problem, which I wrote a note about on returning the key. The sun blasts into the family room on the entry level and it is too uncomfortable to sit in there between hours of 12- 6pm. We have some elderly parents who had to sit in kitchen, because they are unable to do the stairs. We noticed the houses behind us had shades on their windows. We have booked for next year, in the hopes that you can add the shades. I think you probably only need them for the top half. We were very happy at Under The Moon and can see it being our new vacation house for years to come. My parents said they could not return without the shades being installed, which would alter our plans. I know shades can be costly, but you would probably save on air conditioning expense. I hope you can accommodate us, and we are really looking forward to next summer. Thanks, The Coakley Family
“Our Favorite Week of 2011”
This is our second year in a row staying at Under the Moon and we absolutely loved it!! Best location on the lake!! Railey Mountain Lake Vacations are a pleasure to deal with and they make sure your vacation goes as smooth as possible
“Perfect house for an amazing family vacation!”
This was our 5th year at Deep Creek Lake and it was by far the best. Last year we rented two homes but this year we were able to all be together at Under the Moon and it was fantastic! The house was not cleaned well at first, but Railey did a great job of getting the cleaning crew back to re-clean. Our only suggestion to Railey Vacations is to change your policy on re-booking for the next year. People are just starting to relax and enjoy their vacation and are not really thinking about re-booking for the following year as early as you request. You should give renters until their time of check-out to re-book. In saying that, a special thanks to Keisha at Railey for all of her help with our 2011 trip. We are already counting the days until we are back at Under the Moon!!
“Great family experience”
The size and location of this property is excellent. We have rented it for several years. Our only cautions would be that the volleyball area needs sand - dirt and plants are exposed, and we retrieved pieces of hard sharp plastic from the area, so please check it out before letting your children play. The cooking utensils leave much to be desired, there are no large pots, skillets, or baking pans with which to cook but there are plenty of dishes and glasses available. It is spacious enough for a very large family and it is within walking distance of activities for adults and children.
“Not under the moon”
the kitchen was not great...dishwashers were bad, freezer did not freeze well, floors were well worn, stools were well worn, dining room tables were dirty from use, grill caught on fire because of grease pan full of grease, pool area was dirty with gum, paper, pool dehumidifier cause pool area to be sooo hot and sauna was old and not appealing, alarm system on pool malfunctioned and kept signaling,(had to get that fixed) bottom deck was dirty with mud from gardens, glider on porch was broken, corner bumpers on dock were broken, had to be careful of docking our boat, etc. sorry, not the for $1000 , no fire pit... however, railey was wonderful on responding to any problems we had
The house was everything we expected and then some. When we arrived everything was ready. All minor issues we had were quickly resolved by Railey Vacations' maintenance. We loved the details such as the juke box, and Pacman. The heated indoor pool was a very nice surprise. The rpoximity to the slopes was awesome!!
That was one of the best hoildays we had as a family in years. The house was clean and cozy, even spacious for the family .
“Great family reunion!”
The home was very clean and had all the amenities. The location is great - easy to get to the grocery store, restaurants, etc. We had a lot of twenty and thirty something cousins who have not had a chance to get to know each other very well. They had a great time and want to get together again soon. The big hit was the volley ball court. It was situated so that those of us who did not play were able to watch from the balcony and cheer. The only problem was the pool alarm. We understood the need for an alarm as we had several small children in the group. However, it seemed impossible for us adults to figure out how to enter or leave the pool without setting it off. Even the pool attendant was unable to do this. And you did not hear the alarm when you were in the pool room so someone always had to go from somewhere else in the house to shut it off. There should be a better way to design those things - horribly annoying! Great vacation! We would definitely return.
“Under the Moon is out of this World”
From the moment we stepped into the home we were not disappointed with ammenities. They thought of everything! The rooms and sleeping accommodations were ideal. The large kitchen area was very well equipped to handle the full house we brought with us. Railey Mountain made checking in easy and were very willing to assist with any request we had. The location is nice. There are restaurants, a marina, movie theatre,and shopping within a reasonable distance. The kids can walk to go-karts and batting cages. It is a tricky area when it comes to weather but there is plenty to do indoors and around town. We especially enjoyed the game room and indoor pool for the little ones and the outdoor volley ball for adults. The boat dock was great. We rented a pontoon boat for the week as well as a speed boat for tubing. That was a blast. We missed the fire pit but understand the reason they are not allowed. The one thing I wish the unit had was a better way for the younger kids to wade into the water. We loved our adventure and would definitely consider staying again.