Description from manager
Description from manager
More Property Details
Book this 7 bedroom house in Bald Head Island today! A total of 16 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 7 reviews.
Costs vary, with the average weekly rate as low as $4031 to as high as $8831, depending on travel dates.
The manager responds to 5% of inquiries, which is lower than average, and last updated the property’s calendar Aug 18, 2017.
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About the manager
About the manager
Bald Head Island Limited, Llc
Bald Head Island Limited, Llc
- Response rate:
- Calendar last updated:
- 18 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Bald-head-island Attractions
- Smoking allowed
– based on 7 reviews
- Very Good
“In 20 years of beach trips to NC, by far the best house we've ev”
We love Bald Head. Even a bad house on Bald Head would be divine. That said, when we arrived at Marsh Madness for a family reunion of the East and West branches of the family tree it was icing on the cake. Marsh Madness is by far the most well thought out and equipped home we have ever rented. I also loved the decor--- lots of beautifully framed prints of universities and their teams, along with maps and coastal images. It was such a pleasant change from the typical beach decor. The kitchen was unreal in terms of all of the accouterments and quality of equipment. Then tack on wrap around porches and the wonderful views of the marsh. The privacy for our grandmothers in the adjacent crofters was fantastic too. The fact that it was pet friendly was key for us and I always expect wear and tear in homes that allow pets. Not evident here. You would never know it. I had a couple of issued that required management and the staff were super responsive. No problems at all getting help. If we come back and have a crowd this large again, I would definitely rent March Madness.
Response from the manager Thank you, we appreciate your kind remarks and the wonderful review. We hope to see you return to the island in the future and we look forward to it.
“Great house but difficult dealing with Bhil LLC”
The house itself is beautiful, well furnished and fit our needs perfectly but renting through Bald Head Island Limited was frustrating. J of SC, your review is interesting because when we arrived, the downstairs crofter bedroom had such a sweet, pungent, stomach turning odor (too much air "freshener") we called the office immediately. The dehumidifier was not working so maintenance, not housekeeping came to the house. It was impossible for someone to sleep there because of the smell. The smell drifted to the upstairs crofter bedroom but dissipated over a couple of days. Accounting: We also experienced accounting errors which included (1) an overcharge (2) we received notice of an erroneous charge of $500.00 the night we arrived (3) Bald Head Island Limited also posted this charge to our bank account against our authorization. Transportation: Our departure time was confirmed the day before, we were waiting outside 8:30am. The tram did not come. We called Bhil and were assured our names were on the list. The tram did not come. We called again and were told they (Bhil) would call us back in 10 minutes. After 10 minutes Bhil did not call us back so we called a 3rd time to discover that our name, indeed, was not on the list because of a computer error. Total frustration! The year before on departure day we were picked up on time, however, it took 2 1/2 hours for our luggage to arrive at the dock. Communication: I totally agree with J of SC concerning communication, it is difficult. The night we arrived we received the email concerning a $500.00 charge, it took me 2 attempts to get a reply. It took 3 phone calls from us to determine why we had not been picked up by the tram...and it took 3 attempts to receive a reply from management in reply to an email I sent to them describing our experiences. This is unfortunate because the house is wonderful and we would love to go back but we will not rent through Bald Head Island Limited again.
Response from the manager We at Bald Head Island Limited Property Management regret your frustrations surrounding your recent trip to Bald Head Island. We are selective in the homes we manage, so we are glad your experience with the home was a good one. Our apologies for the accounting inconvenience, please let us know if you need any further assistance. Your comments about tram services have been passed along to the transportation company, Bald Head Island Transportation Inc. Bald Head Island is truly a special place and the service your received isn't typical so we hope you reconsider and give us another chance by visiting again. Thank you for taking the time to provide feedback.
“It was wonderfully relaxing.”
Bald Head Island is a peaceful, relaxing place to stay whether it be with a large family or alone. People are friendly and the views are beautiful.
Response from the manager We agree, Bald Head Island is very peaceful, relaxing and beautiful! Marsh Madness is such a wonderful home.
“Great house and vacation spot”
We rented this house as one of three for a family reunion of 19 people and 4 dogs. This house was perfect for us - 5 bedrooms in main house and 2 bedrooms in crofters, great kitchen and plenty of places for everyone to sit for our evening meals. Bald Head Island is fabulous though getting there is a bit of a pain, but once you're on the island, it feels like you're a million miles away from civilization - beautiful beaches, great swimming pools, expansive marsh views from this house. If we return for next year's reunion, we'll probably choose another week since the week of the 4th was crazy busy and grocery store kept running out of things. Also, BHI LLC made an accusation of smoking inside one of the crofters and imposed a $500 fine without asking me if, in fact, someone in our party had smoked in the room, which did not happen. I really resent the tone of the email I received from the company and cannot get anyone to respond to my request to credit my card for the fine. So, not happy about that which has nothing to do with the house but does have something to do with the company.
Response from the manager Thank you for taking the time to comment on your stay at Marsh Madness. We value your comments and appreciate your time. We pride ourselves in not imposing fines on anyone unless there is 100% verification and that we must attend to the owner’s property. It is always unfortunate that we have to impose these fines, but in this case, the management company has made the decision to reverse this charge. We are thrilled that you all enjoyed the home and all the island amenities, and as you know from the conditions of the home, BHIL takes great care of our homes we manage and are attentive to our guest. We hope you return next year for another memorable family reunion.
“One Wonderful Week!”
Our family of 15 had the best time staying in this beautiful home on the nicest little island. The week was filled with fun and relaxation on the beach, the pool and in the house. The children had so much fun everywhere we went and can't wait to come back next year! Everyone was most helpful and pleasant to work with during our stay and we would highly recommend this kind of trip to anyone who wants to connect with their whole family in one place!
Response from the manager Thank you for the wonderful comments!! We are pleased to hear the whole family had a pleasant week on BHI and staying in Marsh Madness! We can't wait for you to come back and make more memories.