Description from manager
Description from manager
2 Unknown types
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Book this 3 bedroom apartment in Moab today! A total of 12 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 22 reviews.
The manager responds to 75% of inquiries and last updated the property’s calendar Aug 20, 2018.
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About the manager
About the manager
Moab Lodging And Property Management
Moab Lodging And Property Management
- Response rate:
- Calendar last updated:
- 20 Aug 2018
- Overall rating:
Languages spoken: English
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- Please contact the owner
- Cancellation policy
Proximity to TripAdvisor's Top Moab Attractions
- Air conditioning
Phone / Internet
- Internet access
- Wireless Internet
Pool / Spa
- Jacuzzi or hot tub
- Shared outdoor pool (unheated)
- Children - Ask
- Pets - Ask
- Smoking - Ask
- 2 Unknown types
– based on 22 reviews
- Very Good
Everything is as expected. Super!!! Definitely will come back again. Will recommend to many many friends.
“Great for family”
Our family of five had plenty of room, could fit two families if you don't mind close quarters. We had friends over several times and easily accommodated 6 adults 5 kids for dinner with outside seating, although the outdoor chairs are in desperate need of replacement. Also there was a major shortage of glassware (only 3 water glasses, some wine glasses, a few plastic cups but plenty of coffee mugs). Would strongly encourage rental agency to add glassware and replace outdoor dining chairs. Fire pit was great, pool close and uncrowded. There were some tennis rackets in garage but no balls if you are interested bring gear. Photos decorating the unit were really gorgeous. Was stocked with enough dishwasher tabs and travel toiletries to get started. Bring laundry soap. FYI if you have very young children, may want to inquire about a gate for the stairs, it was a straight shot and covered with a plastic layer that would be dangerous for babies/toddlers but our nearly three year old managed fine (we have stairs at home though).
“fun home to rent”
We had a great time in this house. there was a lot of space. Our family rented another house in this complex but thiers was small so they all came over to play games with us evry night. The house was well kept and the beds were comfortable. The sound system was AWESOME so we danced and had a BLAST.
“Moab Rim Village 3A5”
Over all a great place just had a few thing that could make it better... The grill was in very poor shape and the couch/sleeper shouldn't be advertised as sleeping arrangements was very uncomfortable. The room with the bunk bed and a single was pretty cramped but if you like the people your living with you can get by that.
“Moab is great! this place is just O.K.”
Moab was great. The place was ok. The parking was awful for us because we had three full size pickups with trailers. We noticed the first night that there is no security lighting any where in the complex. Just a little light on the sign saying clean up after your pets. The place did sleep twelve but the hide a bed int the couch was awful to sleep on and was full of crumbs and wrappers when we opened it the first night. Just a few details that might help others decide.
Response from the manager Thank you for your recent stay. Rim Village and Rim Village Vistas actually have the most parking of any of our units. We do provide a map that show where large trucks and trailers can be parked. The entire main road that feeds these complexes is four lanes wide, with parking the entire length. There are dark skies ordinances in effect that prevent excessive lighting, and really help to add to the great star gazing experiences available in this area. The area is very safe, and we've yet to have any issues with damage or break ins. If you'd like to come visit again, we'd be happy to assist you with any parking or cleaning needs you may have. Thank you.
We could not have had a better experience at this accommodation. Everything was very clean, comfortable and more spacious than it appeared on screen. We had a gorgeous view of the Moab red rocks and simply did not want to leave. We also took advantage of the outside BBQ setup. It was a bit cold for the pool, but we would have used that too in a different season.
We enjoyed our stay here very much. The unit was comfortable, well decorated and well stocked. The location at the edge of town was perfect and we enjoyed having the pool/hot tub just a short walk away. The patio was well set up and we enjoyed time out there as well. We would highly recommend this place and plan to return!
“Condo was nice, but did not like being nickled and dimed”
The condo overall was nice. I have stayed at this location, not this unit, but the complex before so I new the units are nice. My problem with this rental was with the service received, and the price of the unit. It was extremely overpriced! We booked this condo online and it was originally going to be myself, my son, my friend and his two daughters. Close to the trip another friend decided to come along and bring his two boys. Since the condo states to sleep 8 I figured this would be no problem. I emailed to let the rental company know and they seemed quite upset. They stated that there would only be enough bedding for the original number of people. I stated that these others would be coming and an addition charge was placed on my cc without first informing me of what that charge would be. They claim that it was for additional cleaning. Really, $90 to clean one extra bed? ( my friend and his two little boys shared a king). And I am upset that they state that there would only be bedding and or rooms to accommodate the 2 adults and three children. They didn't asked if we were a couple and were going to share a bed, which I had no intension of doing. I ended up sharing a queen size bed with my little boy. So how is it different if I would have had the master with the king and my son in the queen by himself, vs he and I sharing a bed and my friend and his boys sharing a bed? There are 2 beds used either way. The to top it all off, it is expected that we stripped the beds and cleaned everything up, emptied the trash...when they charge an enormous fee for cleaning!?! So even though the condo itself was nice, the service left a bad taste in our mouth.
Response from the manager Thank you for your stay with us. It appears that there are a few misunderstandings that I'd like to clarify. First and foremost we do not charge any cleaning fees, and we do not charge per bed used. We charge per person. This policy is what made it affordable for you to rent a large condo accommodating up to 12 for your initial party of 5. If we were to always charge the 12 person rate, smaller parties would never get to enjoy this condo. Because of our per person pricing this condo is affordable for everyone from a 2 person couple, to a large family with a party size of 12. As long as your party size is reported correctly, there are no limitations on bed usage. Lastly, there is no requirement to strip beds and clean. We offer a discount on a future if you choose to do that, but it is completely optional. I apologize for any miscommunications, and we'd like to opportunity to host you again if you are ever back in the Moab area.
“Awesome condo! Plenty of room for 8!”
We rented this home on Labor Day weekend and found it was perfect for the two families! It was spacious and laid out very well. Loved the decor! Plenty of outside seating on the patio. The master bedroom was great, large and lots of space to spread out and not feel cramped! Enjoyed the pool and hot tub after lots of hot, dry hiking! Check in was simple and nice not to have to stop and get keys! We all really enjoyed staying here and can't wait to come back!
“Doesn't sleep 12”
It's a beautiful property but like all rental properties, there are exaggerations as to sleeping capacity. Beware--count the beds, not what was advertised! My family and I were 11 adults and sleeping was really difficult for 11 even if it claims to be able to sleep 12! Never had any communication with the management. Didn't know where to check in. Don't know if the lockbox key is ever changed between guests. Never understood what the keys on the counter were for. Never got the garage keypad code. Still, we enjoyed our stay and would do it again if we were ever in the area, but with less people in our party!
Response from the manager Thank you for your review. It is important to note that this unit does sleep up to 12: King in the Master (2), Queen in the 2nd bedroom (2), Full (2) twin (1) twin (1) bunk beds in the 3rd bedroom, Queen Futon in the loft (2), and a Sofa Sleep in the living room (2). You booked online directly through our website which has a detailed list of every bed in every unit, so there are no surprises. It can definitely sleep 12, but 11 adults would be a tight fit. It may have been wise to split this party into 2 unit for comfort, which we would be happy to help you with on your next visit. But this unit does provide a great option for large parties who all want to stay together in one unit. Your response on communication is confusing. You booked on April 20. We sent you check in paperwork and a confirmation the same day. On April 24 you acknowledged receipt of your check in paperwork and sent signed copies of your rental agreement. All information was sent to your email address within hours of booking, and contained answers to all the above questions. We pride ourselves on good communication with our guests, and will continue to provide that. We have a very smooth check in process that includes detailed maps and instructions in every check in kit that is emailed to our guests.