Need more information about booking Property 2118999 ?
From $210 / night help
Total guests, approx:

Description from manager

Description from manager

Bedrooms 2 / Bathrooms 2 / Sleeps 8 / Apartment
Bedrooms: 2  Bathrooms: 2   Sleeps: 8  Type: Apartment

2 Unknown types

Liftside 16-B
TripAdvisor property ID 2118999

More Property Details

Book this 2 bedroom apartment in Keystone today! A total of 8 people can sleep here comfortably.

Travelers are sharing their opinions on this property. It has an overall rating of 2/5 thanks to 1 review.

The manager responds to 25% of inquiries, which is lower than average, and last updated the property’s calendar Feb 20, 2018.

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About the manager

About the manager

Wyndham Vacation Rentals - Summit County
Response rate:
n/a
Calendar last updated:
20 Feb 2018
Overall rating:

Languages spoken: English

Policies

Policies

Payment
This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
Smoking
No smoking at this property
Cancellation policy
View Policy

Map

Map

Proximity to TripAdvisor's Top Keystone Attractions

Amenities

Amenities

General


  • Linen provided
  • Towels provided

Property Features


  • Parking

Entertainment


  • DVD player
  • Satellite TV
  • TV

Suitability


  • Children
  • Pets
  • Smoking allowed

Bathrooms


  • 2 Unknown types

Reviews

Reviews (1)

– based on 1 review
1 review

Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
0

“Big Potential”

Reviewed 18 Jul 2014

The original unit I had booked at Keystone was changed by the managing Company shortly after we booked it which alarmed us. However, the unit I was offered in substitute was very nice and comparable. The issue I had was that upon arrival as we were investigating the rental, we began to notice that it had not been tended to! The sheets were used the Master bed, bath, rest room, kitchen areas were all soiled! When I called I was sincerely apologized about the "oversight" however my bill was NOT adjusted nor was it even mentioned! VERY disapointing! There were NO washcloths, NO Trash Bags, when I called & asked where I was supposed to take the trash for it to be disposed of the Manager was uncertain?! I had the option to pay $60.00 for the optional housekeeping feature but we did not want it; however evedently that means there is none prior to arrival!? Yes to Place ~ No to Mangement Co!

Response from the manager Thank you for taking the time to write a review regarding your recent stay. I apologize for your experience. There seemed to have been a system error, which showed that the unit was clean, although it clearly was not. I have discussed your experience with the Keystone Guest Services Manager, and we have since implemented a new policy which requires much more intensive inspection of the units prior to arrival. We appreciate your feedback as it has allowed us to improve future guest experience. We value your comments and hope that you will give us the opportunity to find a way to make it up to you on a future visit. Thank you, Wyndham Vacation Rentals, Breckenridge and Keystone

Review 1-1 of 1

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