Description from manager
Description from manager
2 Unknown types
More Property Details
Book this 2 bedroom apartment in Vail today! A total of 5 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 22 reviews.
The manager last updated the property’s calendar Feb 25, 2018.
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About the manager
About the manager
Vail Management Company
Vail Management Company
- Calendar last updated:
- 25 Feb 2018
- Overall rating:
Languages spoken: English
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Vail Attractions
- Clothes dryer
- Linen provided
- Towels provided
- Washing machine
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Private outdoor pool (heated)
- Shared outdoor pool (unheated)
- Mountain Views
- CD player
- Balcony or terrace
- Smoking allowed
- 2 Unknown types
– based on 22 reviews
- Very Good
“Not so good”
We were sold on the fact that boot and ski storage was free of charge at the Arabella. This was not the case. Also the lack of shuttle service was an inconvenience. On top of that, the 2nd hot tub was out of service. Toilets were also inferior at best, flood on a kleenex.
Response from the manager Thank you for your review. Not sure what you mean about shuttle service, as you can walk to the Lionshead Gondola from this condo in less distance than walking from the Vail Transportation Center to the Gondola. So riding the shuttle would not reduce your walking distance. We were never made aware of problems with a hot tub. (But there are two hot tubs.) We have maintenance on call, but I'm not aware of a problem with the toilets. The ski storage management has changed, and they have stopped offering free service, but when this guest called us about the ski storage not being free, we immediately reimbursed him for the cost of ski storage to his credit card. Warm regards, Vail Management Company
“Unit as advertised - nice”
Stayed during april for some spring skiing. Unit was as advertised and had a full featured kitchen - we were able to have dinners comfortably and had all necessary cookware. Everything worked... short trip to hot tub, short walk to lifts was fine, especially with the ski/boot valet. Beds comfortable. Good value in late season - would definitely stay again.
“Bad Management Co”
Terrrible. Fireplace did not work. Called vail management during hours they said on papers delivered to condo they were open. No human to take call. Called vail management again in morning in hours they claimed to be open. No answer. Vail finally called next day. They looked at issue. Told me fireplace problem was "deeper." Wrote "sorry" on note. No other response. Asked for compensation for lack of fireplace. No response. Asked again. Matthew (copying Greg) were main contacts -- I see from Yelp Matthew at least has been called to task before. They wrote back that they would not even consider talking to me until I removed the earlier version of this review on vrbo -- clearly less interested in a good visitor experience and more concerned about whether they would look bad. I refused, until I heard how they planned to correct situation. Management company stopped communicating altogether. Go anywhere else where vail management is not in charge. Feel sorry for owners. Good place. Picked wrong mgmt co.
“Great location and condo!”
It was great to be within a short walking distance to the gondola. The shuttle was convenient also for going to the Vail base but the Lionshead base has a lot of restaurants and bars also which is great. The condo was very clean and well kept and would consider staying here again. The pool area was nice but the jacuzzis are a bit small and get crowded but in all a wonderful trip and stay.
Convenient, affordable, clean and stocked with everything you might need. We would return and stay here again. Met all of our needs. (Family of 5, with older children)
“Beautiful condo with a great view of Vail, walking distance to G”
My family had a great time staying at this condo. Everything has been upgraded and we had everything we needed to make 'home' cooked meals. The balcony and kitchen view looks directly into Lionshead and we loved watching the bikers ride down the mountain at night. It was a short walk over the pedestrian bridge to the village (10 min tops). My complaints would be trying to work with the SunVail Management company. Since the owners chose Vail Management Co, the SunVail office was less than willing to help out when we needed something. We were only allowed to park 1 car which was a pain trying to find free/affordable parking for our other car. SunVail would also leave notes and offer discounts for renting through them next time. The other thing was we wished there were pool towels available. It is a short walk to the hot tub but we never made it knowing we only had little bath towels to cover up in the 10 degree weather. Other than that we really enjoyed our stay at this condo and would recommend it to someone looking to have a fun and affordable time at Vail!
“A fantastic place to stay”
The reservation process was very easy. The information provided via email was easy to understand and very accurate. The condo location was great (as described). The amenities in the condo were just what we were looking for - clean, well-appointed, great view of the slopes. We didn't use the pool or hot tub...too much great snow for skiing!
We spend 2-4 weeks a year in Vail. spread over summer and winter. We have stayed in this location multiple times, and it has become our go-to spot while in Vail. This particular unit has been updated, and is very clean. The location is great, as are the amenities. An easy walk to the gondola, with ski storage provided within 50 feet of the gondola.
The condo was spacious and very comfortable! It had a nice, "at home" feeling. The updated appliances and the recently-renovated decor were great quality. We were very comfortable and relaxed during our stay! We will definitely return!
“Very Nice Condo”
The condo was great. A little bit overpriced, and not in the location that I thought it was going to be, but the unit itself was beautiful. Be prepared for the property manager. He is awful!!!