INCREDIBLE!

Our family stayed in the Incredible during one of the slower months, but that's no excuse to slack off on customers service by coming up with lame excuses, blowing us off, and not properly fixing things when several calls were made to have things (yes, that's plural) fixed. First, the promised 19 foot screen projector would not work and the problem was made aware to the owners early enough that it should have been fixed before our 4 day visit ended. Secondly, the outdoor fireplaces gave us problems and a few maintenance guys came to "fix" the problems, but their way of "fixing" was to do a little trick to rig to work for our stay at least. One guy came with replacement parts, but instead pushed two metal pieces together and it worked, but who knows when it won't work for the next guests. Thirdly, the outdoor television on the top deck never worked and was never addressed. Lastly, the main living room audio visual was a wreck. We tried watching a DVD, but it got froze (mind you our DVD was not scratched to begin with) and then wouldn't come out. Once a maintenance man finally got it out, there was a large scratch that we can only reason came from the DVD player. We were given a range of excuses from the mysterious audio visual specialist being out of town to a bunch of college guys recently having trashed the place. Those things may have been the case, but if everything was truly checked in the cabin in between stays as was also stated in the cabin, the the owners have poor customer service by not making guests aware of problems and offering a discount. That seems like basic customer service 101 if you ask me. Don't get me wrong, the cabin was ascetically pleasing and fit all of us comfortably, but this stay was overall disappointing. Patriot Getaways will definitely not be getting our business again.

This cabin was fantastic and held all of us comfortably. We will Defintely being staying with american patriot cabins again and this will be our top choice to stay in.

The mattresses in the six bedrooms were not that comfortable. Not all the fireplaces worked and a lot of the lights were out in the cabin. But overall, very roomy and luxurious cabin. Enjoyed the weekend experience in Incredible! Think you will enjoy this very private cabin.

Incredible was an amazing place. If you can get past the 15 minute trek up the mountain, you will realize it was worth the trip.

The Incredible had everything needed to make our stay awesome. We filled the cabin up, but there was plenty of room for alone time too! The porches and the outside cinema were fantastic! The only drawback we had was parking. This is our second stay with Patriot Getaways and we are looking forward to the third!

Very nice cabin. Loved the movie theater screen! The cabin could use a little face lift. Some of the furniture was worn and the sheets on the bed were extremely thing Other than that it is a very nice cabin. Great for a large group!

We arrived to rave reviews from all on the retreat. Things only got better after that. Wonderfully kitchen, lots of space in the bedrooms and baths. All the common areas were perfect. The big outdoor movie theater was a huge hit. This log house is a place you want to visit and visit often.

We rented this home to celebrate our 50th anni, all of of kids was able to come and the grand children . We had a wonderful time and each family had there own bedroon and bath. It was great. We even had a black bear come right up to our front porch, how neet is that. The service was great.

My family and I went on this vacation expecting the cabin to be a great time. What we got for the price is a place that was wrecked. Banister broken, pool table unusable and broken, surround sound would not work outside, the big 19 foot outdoor movie screen would not come down, the hot tub would not heat. I spent more time on the phone trying to get things repaired then did enjoying the cabin. I can honestly say that I would not pay half price for this place. We have stayed at many cabins throught Gatlinburg, Pigeon Forge and Sevierville area and were never let down like this. This cabin is highly over rated. They obviously did not check this place after the previous renters stayed and trashed the place.

11 60+ siblings and spouses thoroughly enjoyed 3 nights at the Incredible in mid-May. With 6 BR, a big kitchen, a table that could seat all of us, and multiple sitting areas (in- and outdoors), it was the perfect size for our group. It's somewhat isolated setting also lent a retreat-like ambiance allowing us to re-connect with few distractions. The whole group wants to do this again next year.