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14
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1 / 12 Black Bear Ridge

from $209 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 3 / Sleeps 6 / Log cabin
Bedrooms: 3  Sleeps: 6  Type: Log cabin
BLACK BEAR RIDGE
TripAdvisor property ID 2266251

More Property Details

Book this 3 bedroom log cabin in Pigeon Forge today! A total of 6 people can sleep here comfortably.

Travelers are sharing their opinions on this property. It has an overall rating of 3.5/5 thanks to an average of 14 reviews.

The manager last updated the property’s calendar Aug 18, 2017.

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About the manager

About the manager

American Patriot Getaways
Calendar last updated:
18 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Pigeon-forge Attractions

Amenities

Amenities

General


  • Fireplace

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (14)

Average – based on 14 reviews Average
14 reviews

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Excellent
5
Very Good
1
Average
3
Poor
3
Terrible
2
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“Needs updates”

Reviewed 11 Mar 2014

We rented this cabin for the weekend with our kids. The place was ok but definitely needs updated. The beds are rough and worn out. The jacuzzi tub had all kinds of dirt and debris in it when the jets came on. The couches were very uncomfortable and pull out beds broken. Fire place timer was broken, so no use of the fireplace.dust all over the place, at least a 1/4" of dust on the artificial plants. Tvs were out dated and didn't work correctly. We just found it very hard to relax in a place that wasn't comfortable. Everything is worn down. I will never rent that place again. I have been to Tennessee many times in many rental cabin and this one is by far the worst.

Response from the manager Steve, I am sorry that you were not pleased with Black Bear Ridge. I will certainly pass along your comments to the owner of the cabin and also inform the housekeeping manager about the dust on the plants and the Jacuzzi tub. This cabin is rated 'value' on our program and it sounds like you would have been more comfortable in a 'deluxe' or 'luxury' property. I appreciate your taking the time to share your comments about your stay so that we can improve our service to our future guests.

“Awesome”

Reviewed 2 Dec 2013

My husband and I loved coziness of the home. I really enjoyed sitting with a cup of coffee from the bedroom deck overlooking the Smoky Mountains. The location was not far from the town or Smoky Mountain National Park. Our stay was superb!

“Black Bear Ridge”

Reviewed 7 May 2013

Very nice cabin. Great roads for driving. Cozy and clean. Kids loved the game room. Had issue with water pressure but gentleman came out within 20 minutes of call after hours. Great customer service.

“cozy, functional and great for the family”

Reviewed 5 Dec 2012

This was a wonderful option as my husband and I took our daughter and met his parents for a few days. A little bit remote, a little older structure. Yet the place was clean, well equipped and obviously safe. With the discount for the holidays, it was a great value. Some higher quality beds and newer televisions were the only complaints. The decor was simply awesome.

“overall a nice cabin”

Reviewed 25 Sep 2012

Cabin is older in need of repairs. But the location is fantastic with great views of the mountains. Had a great family vacation.

“Excellent Trip”

Reviewed 15 Aug 2012

We always enjoy our stay at Black Bear Ridge. This is our second time staying with american Patriot Getaways and we couldn't be happier with the service, the cleanliness of the cabin, and the overall experience. We will most likely stay with you again next year. If I was in the financial position, I would move to the area. Thank you, Kevin D. LeMaster

“Black Bear Ridge”

Reviewed 2 Aug 2012

This cabin is in extreme need of updating. The showers were so hard to turn on that at first we didn't think the downstairs one even worked. In the upstairs bedroom one of the blinds wouldn't stay on the window. Everytime you opened or shut the door it would fall off. The beds and pillows were very uncomfortable. The pillow was my fault though because I normally bring my own & I forgot it at home. There was one kinda odd thing. I was unaware that you had to call and let them know that they need to come and haul away the trash. So I called and they came and haulled it away in the backseat of a car, where there was a young boy sitting. This might not have been to bad, except it had 4 or 5 days worth of 2 baby girls dirty diapers in it. The only other problem we had was the sign that we were told to watch for in the directions to watch for. (So we would know where to turn onto the road) changed a day or twio before we left. Not complaining about that, but they might want to change it in the directions for others. I was very pleased with the 2 different people I spoke to on the phone. We did have a very enjoyable trip though. They were very nice and helpful. I definately would not recommend anybody this cabin without some updates.

“Fantastic time.”

Reviewed 23 May 2012

Excellent place. This was our Honeymoon. Very spacious,and comfortable. Nicely located around attractions. My wife loved parrot mountain.Shower pressure felt good. What I liked best about Black Bear ridge was how picture perfect it was as soon as you entered th door.

“needs work”

Reviewed 5 Jan 2012

the service was good but the home needed repairs the location was fine, the veiw was great.

“Ewww!”

Reviewed 11 Dec 2011

This property was very dirty - there was food on the floor and under furniture, and many dishes in the cabinets were dirty It is a pet friedly cabin however it smelled awful in the downstairs bedrooms were afraid to use hottub since deck seemed unsecure and tub has dirt and sediment in it We left early

Response from the manager I'm sorry that Black Bear Ridge didn't live up to your expectations and I apologize that it wasn't cleaned properly. I have forwarded your comments to our housekeeping manager. The property should certainly have been cleaned correctly before you arrived, but upon discovering that it was not cleaned to your expectations, had you called our front desk, we would gladly have sent someone out to correct the problems. Again, I sincerely apologize for the situation and will take steps to see that it doesn't happen again. Thanks for taking time to let us know.

Review 1-10 of 14

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