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from $72 / night help Estimated Price for guests, Nights

Description from manager

Description from manager

Bedrooms 2 / Bathroom 1 / Sleeps 6 / House
Bedrooms: 2  Bathroom: 1  Sleeps: 6  Type: House
Bayberry Ln 13
TripAdvisor property ID 2269731

More Property Details

Book this 2 bedroom house in Dennis Port today! A total of 6 people can sleep here comfortably.

Guests can enjoy a deck, internet access, and DVD among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 3/5 thanks to 1 review.

Costs vary, with the average weekly rate as low as $500 to as high as $950, depending on travel dates.

The manager responds to 75% of inquiries and last updated the property’s calendar Jul 27, 2017.

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About the manager

About the manager

Martha Murray Real Estate
Response rate:
75%
Calendar last updated:
27 Jul 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Dennis-port Attractions

Amenities

Amenities

Phone / Internet


  • Internet access

Entertainment


  • DVD player

Outdoor


  • Balcony or terrace
  • Deck
  • Grill
  • Patio

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (1)

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“Nice Place But Very Poorly Managed”

Reviewed 4 Aug 2014

Nice place, reasonably priced, but very very poorly managed by Martha Murray Real Estate. Expect zero customer service from Martha Murray. Check-in is at 2pm. Arrived early hoping to get settled a bit early, had travelled a distance with several young children. I know from previous rentals that check-out is 10am, so it is not unreasonable to get in a bit early. Martha Murray took my cell phone and said they would call me. No call. So, went back to check-in at 2pm and cleaners had literally just arrived at house, they were just pulling in. Spoke to cleaners, was told to give them 15 minutes...I gave them an hour and a half, wanted a clean cottage and not to rush them. So, went back at 3:45pm and cleaners were still there. Kids very restless by now!!! Called Martha Murray office, explained the situation, basically told in so many words that it's the busy season so deal with it and they are good cleaners so we'll be happy. I asked Martha Murray for an accommodation of some sort for our inconvenience (we needed to take the kids out for lunch) was told no, can't do anything for ya, but we can call the cleaners and tell them to hurry up! Nice!!! Great customer service Martha Murray, you really have a handle on what families are looking for when they take a vacation, especially after travelling a distance in the car with young children. I guess a coupon for a kid's ice cream cone or something nice for the trouble would tarnish the record of providing zero customer service. So, vacation started off like crap, cottage was still wet with Pine Sol when we checked-in well over two hours late, and instead of cooking a nice lunch at our cottage, we spent over $50 on a meal out. Going with VRBO next trip!!!!

Response from the manager Thank you for taking the time to review 13 Bayberry. We are glad that you liked the home. We do everything that we can to get all of our guest checked in as early as possible, even though your lease states check in is at 2PM. Unfortunately, during the busy season, most check ins will be closer to 2 PM due to the high volume of homes that need to be cleaned, and sometimes even with having 40+ cleaning crews, we do run over that 2 PM check in. We apologize for the inconvenience it caused you and your family, but we do want every property to be up to your cleanliness standards before you enter the home. We are sorry that you were disappointing with our customer service, and we will take your comments into consideration for future circumstances.

Review 1-1 of 1

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