Description from manager
Description from manager
More Property Details
Book this 4 bedroom villa in St. John today! A total of 10 people can sleep here comfortably.
Guests can enjoy a pool and air conditioning among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 21 reviews.
Costs vary, with the average weekly rate as low as $3600 to as high as $7000, depending on travel dates.
The manager responds to 55% of inquiries, which is lower than average, and last updated the property’s calendar Jul 27, 2017.
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About the manager
About the manager
Catered To Vacation Homes
Catered To Vacation Homes
- Response rate:
- Calendar last updated:
- 27 Jul 2017
- Overall rating:
Languages spoken: English, French, Spanish
Proximity to TripAdvisor's Top St-john-island Attractions
- Air conditioning
Pool / Spa
- Private outdoor pool (unheated)
- Smoking allowed
– based on 21 reviews
- Very Good
“A week isn't long enough”
This villa is incredible, conveniently located near town with magnificent views. We spent 7 days here and it was far too few. The property is well equipped with all you need to have a true relaxing vacation. Having separate rooms provided a great option for everyone to have a little alone time, while the great room providing a great spot to congregate for meals, sitting on the patio or a vigorous game of Uno (there are lots of games on the living room shelves!). The greeter for Catered To met us at the ferry dock and was very informative on how to work everything and what to do if we needed anything additional. The reservation process was seamless and the staff at Catered to are top notch. We'll be back in the spring and hope to stay here or in another Catered to villa!
“It's just ok”
When we arrived we met with representative. She showed us around the place. That was fine. The villa is dated and needs upgrading. Cateredto did come to fix some of the things when they were called like the fan in the master bedroom and the sliding glass door. The outside bedrooms porch lights were never replaced and light bulbs were left, I guess for us to change. The fixture was so dated we couldn't do it without a ladder and tools. When it rained a couple of days before leaving the drains must of been blocked and all our bedrooms and laundry room got flooded except one. One side of the toaster never worked and the air conditioners were old and noisy. The location was great had a nice view but definitely need a 4 wheel drive. I would stay here again but think the price should be less unless the owner updates it.
Response from the manager Thank you for your review of Solaris. We are sorry that the villa may not have lived up to your expectations. We would like to apologize for any maintenance issues that you encountered as well. Although we were made aware of the issue with the fan switch and the sliding glass door, we were unaware that the toaster and lights needed replacing. Please note that we have an inventory of toasters and lights bulbs in our office are we able to deliver these items and conduct repairs 24 hours a day. While the villa is indeed an older villa significant upgrades have been made to the home over the years. We currently have a large renovation of the decks and fixture upgrades planned for summer 2013. We hope to welcome you back once these items have been completed.
“It's a great view and very nice pool.”
The management company was very accomodating and helpful. The property is in a great location, near the Westin and Cruz Bay. My favorite part about the house is that it is high on a hill with a consitent breeze and a great view. The pool complex is also very nice. On the negative side the house is a bit dated. I think some of the furnishings need to be replaced and all of the bedding is in need of replacement. That being said, we had a great time and would stay at Solaris again.
“Great Views from Beautiful Solaris”
I have stayed at Solaris before so this felt like coming home. I was surprised to see that not much had changed. The view from the patio and overlooking the pool are still as beautiful as ever. However, the old furniture and very few renovations left me with a bittersweet feeling. The wide open courtyard with lots of plants attracted lots of insects and for some that was a challenge. That being said I still enjoyed my stay at Solaris. The combination of excellent views, a beautiful pool, a low rental cost, and all the amenities that you would need resulted in a relaxing satisfying vacation .
“We had an amazing vacation in St. John thanks to Catered To.”
After a long day of flying and a ferry ride from St Thomas, our family was met in St John by a representative from Catered To. She pack up all our luggage and helped us get to the car rental agency. She then led the way up the winding roads to Solaris Villa. That roads are an adjustment but after a few trips we had no problem getting to the Villa after a long day at the beach. Solaris was the perfect Villa for our family of 8. There were 4 separate living quarters which was just right and we used the large patio to have a great bar-b-que night. Solaris had many amenties like beach towells, coolers, beach chairs and we used them all. The 60' pool is beautiful. Solaris is very close to the only gas station in Cruz Bay and very near the only grocery store. Cruz Bay is very fun with many great bars and restaurants but parking is a challenge. We traveled all over the island and snorkeled and swam in many of the bays. The only problem we had were many, many bug bites. We would recommend bug spray every day especially at the beach. Solaris is an older Villa in need of rejuventation with maybe new furniture and bedding but it still was perfect for our family. We loved being there and our vacation went by way too quickl.
“Another Great Week in St John”
This was our 3rd visit to St John and 3rd time using Catered To, each time has had great service from meeting us at Cruz Bay to printing out our boarding passes at their office before leaving. Solaris is a great house (pictures on the website don't do justice to the views) with plenty of space. Breakfasts on the deck and relaxing afternoon cocktails by the pool before going out to dinner, it was a great vacation.
We have dealt with Catered To several times, and in fact rented Solaris several years ago with great pleasure, but this last visit was a disappointment because the property has deteriorated somewhat, and equally important the quality of management care was poor. a. The ceiling fan in the main bedroom was inoperative. b. The air conditioning in the main bedroom (needed because fan wasn't working) made a racket which precluded sleeping. c. The gas grill has seen better times by many a year. d. Several screens in the doors to the community room were torn. In my opinion, management ought to have been aware of these defects and chosen to cure them with timely maintenance, and in this sense the condition of the property reflects poorly on Catered To Vacation Property Management. This is not cheap property; renters deserve better service.
Response from the manager Thank you for your review of Solaris. We are very sorry that you were disappointed with your the villa. We are also very sorry that the maintenance team was unable to address these items during your stay as they were not brought to our attention during your stay. We would like to mention that each of the items your have noted have been addressed. We are also preparing to replace the grill. We would like to mention that Solaris currently has several projects scheduled to improve the villa. We do hope that you would consider returning once the work on the villa has been completed after late summer 2011.
“Just what we were looking for...”
Quiet, private, spectacular views. We loved the infinity pool, the spacious living areas, just a mile or two from shopping, restaurants, activities in Cruz Bay. We would stay at Solaris again if we retuned to St John.
The people at Catered To were fantastic. Our children loved the pool at Solaris.
“Great stay in Solaris”
We had a wonderful experience with Catered To and the Solaris house. We were greeted on time by Kay, who was very friendly and helpful. The house was exactly as advertised and very clean. We would highly recommend to others