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23
Excellent

1 / 24 Serenity Beach

from $150 / night help Price for guests, Nights

Description from owner

Description from owner

Bedrooms 3 / Bathrooms 4 / Sleeps 6 / Hotel apartment
Bedrooms: 3  Bathrooms: 4  Sleeps: 6  Type: Hotel apartment
Luxurious VIP Holiday in the D.R. - VIP GOLD!!
TripAdvisor property ID 2284677

More Property Details

Book this 3 bedroom hotel apartment in Puerto Plata today! A total of 6 people can sleep here comfortably.

Guests can enjoy a pool, air conditioning, and internet access among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 5/5 thanks to an average of 23 reviews.

Costs vary, with the average weekly rate as low as $1050, depending on travel dates.

The owner responds to 100% of inquiries and last updated the property’s calendar May 08, 2017, so this rental may not be available for your requested dates, but please inquire to confirm.

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About the owner

About the owner

Lee J.
Response rate:
100%
Calendar last updated:
08 May 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Puerto-plata Attractions

Amenities

Amenities

General


  • Air conditioning
  • Ceiling Fans
  • Hair dryer
  • Housekeeping Included
  • Iron
  • Linen provided
  • Safe
  • Towels provided

Phone / Internet


  • Internet access
  • Telephone

Pool / Spa


  • Children's pool
  • Jacuzzi or hot tub
  • Private outdoor pool (unheated)

Property Features


  • Mountain Views

Kitchen


  • Freezer
  • Fridge
  • Microwave
  • Stove
  • Toaster

Entertainment


  • CD player
  • DVD player
  • Satellite TV
  • TV

Outdoor


  • Balcony or terrace
  • Bicycles available
  • Patio
  • Tennis court (shared)

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (23)

Excellent – based on 23 reviews Excellent
23 reviews

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Excellent
21
Very Good
2
Average
0
Poor
0
Terrible
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“we had a blast!”

Reviewed 7 Apr 2014

Nice Villas with private pool, a great cook that would come to our villa everyday to cook our breakfast, nice and friendly staff, fun entertainment staff at tropical pool, lots of restaurants a la carte to choose from ( the food is great), lots of different bars, nice and comfortable beds on vip beach etc... We had a blast at a lot of events like the vip party on sunday night (foam party) fantastic! the Motown party in the vip pool, the glitter party and lots more!!! We were 3 girls traveling together and we felt very safe on the resort. It is a big resort but there are lots of security all over the resort. We did receive everything that Lee & Heather told us we would; the vip bracelets, the golf cart, the 3brs villa, the morning cook, 30 percent off at the spa, all access to vip pools, vip beaches, and restaurants. thanks again Lee & Heather!

“Gorgeous resort! Tons to do!”

Reviewed 27 Mar 2014

The one bedroom suite was large, clean and spacious. We were disappointed that there wasn't a TV in the bedroom. The staff was friendly and tried to be helpful. At times we got different answers to the same questions from the staff. We enjoyed eating in the restaurants except for the Chinese one. We were disappointed that we didn't get reservations every night and not always at the restaurant we requested. We found the resort to be large and at times it was difficult to get a shuttle. It would be a great option for guests to be able to rent golf carts. The property is gorgeous and extremely well maintained. There is always a bed or lounge chair for every guest. Even though the resort was full booked while we were there, we never felt crowded. The staff were very attentive in the vip areas. For the first few days, it was very annoying to have staff following you around to take you on a "tour" of the resort. If you are not interested in becoming a shareholder then avoid this lengthy tour. Overall, it was a fantastic, luxurious resort. We had a fantastic time and can't wait to go back.

“Tell only your best friends!”

Reviewed 15 Feb 2014

Always treated like family - the service is top notch from the booking process with Lee and Heather Jones to the check out, when sadly you have to return to reality. In between is one great day after another of fun in the sun, laughter, and spectacular service from staff that really do go above an beyond to make your stay truly memorable! The resort is always immaculate, the food always great and varied, and the staff I'd give 10 stars to if I could. See you again in June!

Response from the owner Michelle we are so happy that you enjoyed your holiday (as you always seem to do) and that we could help you with your holiday again. Thank you for booking with us.

“Amazing vacation with kosher food”

Reviewed 16 Jan 2014

The resort is beautiful. We had a wonderful family vacation. We ate delicious kosher food. Who can ask for more.

“3 weeks in paradise”

Reviewed 14 Jan 2014

We stayed @ lifestyles from dec 5 - dec 24 2013 at the residence suites. The room was beautiful, it was very comfortable & kept very clean & fridge was restocked every day. We feel the price for the room booking with lee& heather is a great deal.As nice as the room was we spent very little time in it , due to the fact that there is so many places & options on the property to enjoy( vip pool area was 1 of our favourite places both day & night). The variety of restaurants is great & food was excellent , the unlimited reservations @ a la carte restaurants was awesome especially because we were there for 3 weeks ( we were never disappointed in a meal). Also the fact that they serve top shelf liquor was a very nice option. The workers were great always happy & very friendly we made many friends that were employed @ lifestyles which made our vacation that much better. This was a great vacation & we are looking forward to going back soon. Thanks again lee & heather for making the booking of our vacation so easy and stress free. We also had 10 family members book thru lee & heather & join us for a week & they were just as happy & satisfied!! Highly recommend booking this property through lee & heather . Thanks again

“Perfect Kosher Holiday”

Reviewed 9 Jan 2014

To be able to travel to the Caribbean and have the all inclusive experience and be Kosher...it was a dream come true. The Lifestyles resort is a huge, beautiful well staffed resort. We were there over Christmas/New Years and despite being to capacity, the beaches and pools never seemed over crowded and the service remained top notch. The food in the Kosher restaurant was very good. They were able to accommodate all of our 'special' requests. We were lucky enough to book through owners at www.luxuriousvipholiday.com Lee and Heather were communicative and helpful. They arranged for us to have gold bracelets which allowed virtually unrestricted access to the property. Booking through them also kept the costs down. My only criticism is the 'sell' factor. Several times everyday I was saying 'no thanks' or 'not today' to someone trying to sell me something (a massage, a boat ride, snorkeling etc.). Overall, this was an ideal family vacation. I would go go again in a heart beat!

“Great vacation”

Reviewed 11 Apr 2013

The gold bracelets are the way to go in this place. The 7 of us had breakfast cooked every morning in our villa and served on the veranda. The VIP service is wonderful throughout the resort. From the banana chocolate crepes on Serenity Beach to the private BBQ in our back yard cooked by a chef and served by wait staff again on the veranda, to the great meal at Simply Gourmet. The villas with their own private pools allow you to relax pool side with the family or use any of the amenities this place offers. Too many pools, bars and restaurants to mention. To a person the whole family agreed this was an awsome vacation and we will definately return. One hint for this all inclusive vacation is to remember the staff respond better to the people that tip. A mere $2 goes a long way to keeping your drink filled at the Welcome party on Sunday when there are thousands of people eating and drinking. Definately a must to go if you want the royal treatment without paying a kings ransome, thanks Lee & Heather.

Response from the owner Craig, we are very pleased that you and your family enjoyed yourselves so much and we agree that the crepes are amazing. Lee & Heather

“Superlative experience!”

Reviewed 23 Mar 2013

Have to tell you that I know the hotel and area very well and this is the first time that i have booked with Lee and Heather. It won't be the last. The value is there!! And they are just super people to deal with. Prompt is not the word to describe the experience dealing with them. No sooner did i hit send, then i was receiving my info. Fantastic service and really personable. It comes through even in emails. The hotel is outstanding and the VIP level service is worth it. I used to through other sites to book my FaV hotel in Pto Pta but this experience just makes me wish that i had found them & VIP access sooner! Kudos and thanks for eveything! I'll be booking again shortly for July! =) By the way, i have no negative comments, as my experience was totally positive from booking, check-in to check-out and now my review! Terrific all the way around!

Response from the owner Lisa, we are glad you enjoyed your holiday and happy to assist you with any future VIP holidays that you would like. Lee & Heather

“A perfect stay as always :)”

Reviewed 17 Mar 2013

I'm a regular visitor to this resort. It has grown over the past several years 3-fold - at least. The one constant that always remains the same is the warm hospitality that is extended by the resort staff - both the long time employees & the new ones. I would like to express my gratitude to the following people... Lee & Heather Jones - it was my first time booking with you & you made it a breeze - thank you for your extremely prompt & courteous responses to all of my questions... I've already booked for June & recommended friends & family book through you :) I will keep them coming your way!!! Jose Vaquer - Jose is the GM at the Tropical - he is always very professional & makes every effort to ensure the comfort of his guests. Thank you for all of the help you extended to my friends & me. Juana Morales - Thank you for your help. It is so very appreciated! Miriam - Lobby Bar - She never forgets a face or a drink & am so lucky to have the honor of being her friend. Jacinta - My flowers are always beautiful & my room is always done to perfection - thank you :) Winston Santos - thank you for keeping the good guys... You have a great entertainment staff & they are always professional. I cannot ever write a review without mentioning the staff that make it so worth while to come back... Darinel - He is a remarkable dancer who is always respectful & professional, & a joy to watch. I never tire of watching him dance - not to mention that he keeps us all laughing... Roberto & Sharina - beautiful dancers who's love for dance radiates to the audience. Montecimo rocks the drums! John Cena - a recent & welcome addition to the animation staff - I appreciate his professionalism & humor - keep up the great attitude! I'm running out of space, I'd like to give special recognition to the remaining staff for always making my trip wonderful! Bon Jovi, Caramelo, Lenny Kravitz - Animation Melissa, Jaquline - Casablanca God Bless and God willing, I'll see you all in June!

Response from the owner Michelle, we pride ourselves in having prompt responses to every ones questions or concerns. You seem to love the resort as much as we do, and we appreciate all the referrals you have sent us. We also hope that you have a very special experience on your June holiday. Lee & Heather

“Fantastic experience!!!”

Reviewed 12 Mar 2013

The service we received was excellent and the people were friendly. The food was great and we had the option of accessing various different beaches and restaurants with our gold V.I.P. bracelet. Our hotel room was clean. Our rooms were divided by a door which provided privacy for each of us. Our location was central and only minutes away from the Cofressi lobby. Nightly shows and breakfast were very easily accessible. I loved Serenity Beach. The scenery was beautiful, water was clean and staff were readily available to fill your food/beverage requests. The response time was a bit delayed to fix our toilet, however the staff redeemed themselves with their quick response to fixing our leaking air conditioning unit on the last day of our stay. I highly recommend the Dolphin Swim and Sea Lion Encounter at Ocean World. We got the top priced package which to some may seem a bit expensive at $210, but it was worth every penny! The staff was so funny and attentive and the actual one-on-one time with the dolphins and sea lions was incredible. I would recommend this resort to anyone thinking of travelling to Puerto Plata. It was a great experience and good value too. Heather and Lee were extremely helpful in addressing any questions and providing helpful tips. Their response time and detail in responding to all of my questions was fantastic. Thank you, Heather and Lee!!!

Response from the owner Irene, we are pleased you enjoyed your vacation. We would be happy to help you book your next vacation to the resort -- if you are like most, you will want to return. Heather & Lee

Review 1-10 of 23

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