Need more information about booking Property 2293518 ?

1 / 58 Palm Room . Tropical Tranquility

from $155 / night help Price for guests, Nights

Description from owner

Description from owner

Bedrooms 2 / Bathrooms 2 / Sleeps 7 / Cottage
Bedrooms: 2  Bathrooms: 2  Sleeps: 7  Type: Cottage
Upscale Rural Retreat Between Volcano and Ocean!
TripAdvisor property ID 2293518

More Property Details

Book this 2 bedroom cottage in Volcano today! A total of 7 people can sleep here comfortably.

Guests can enjoy a deck, parking space, and internet access among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 5/5 thanks to an average of 26 reviews.

Costs vary, with the average weekly rate as low as $950 to as high as $1650, depending on travel dates.

The owner responds to 90% of inquiries and last updated the property’s calendar Jul 18, 2017.

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About the owner

About the owner

Zoe T.
Response rate:
Calendar last updated:
18 Jul 2017
Overall rating:

Languages spoken: English



Proximity to TripAdvisor's Top Volcano,-hawaii Attractions




  • Ceiling Fans
  • Clothes dryer
  • Housekeeping Included
  • Iron
  • Linen provided
  • Towels provided
  • Washing machine

Phone / Internet

  • Internet access
  • Wireless Internet

Property Features

  • Parking
  • Secure parking


  • Freezer
  • Fridge
  • Kettle
  • Microwave
  • Stove
  • Toaster


  • DVD player
  • TV


  • Deck
  • Grill
  • Patio
  • Private garden
  • Shared garden
  • Tennis court (shared)


  • Children
  • Pets
  • Smoking allowed


Reviews (26)

Excellent – based on 26 reviews Excellent
26 reviews

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Very Good
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“Peaceful Retreat”

Reviewed 24 Jan 2014

Hale Pono is a lovely home we thoroughly enjoyed staying at while visiting Hawaii! It was so peaceful, clean and spacious -- we loved our time there. And the fresh fruit and flowers made it especially welcoming! There were so many more 'staples' in the cupboards and refrigerator at Hale Pono than at other rentals we have used. We really enjoyed the drive to the rental that allowed us to see the rain forest side of the island up close! However, I would not suggest trying to find it after dark without Zoe's help! :)

“Beyond a home away from home - Absolutely perfect!”

Reviewed 16 Jan 2014

After doing a ton of research for many months we picked Hale Pono and we are so happy we did. This was our first time to the Big Island and we were a little uncertain about where to stay. As soon as we walked in the door of Hale Pono we knew we had made the right decision. This home was perfect for our family of four. Truly, this home had everything we could possibly need, even umbrellas. We arrived to bowls of delicious fresh fruit, absolutely beautiful flower arrangements, and immaculate conditions. There were even Christmas decorations. We felt spoiled by the care, communication, and attention to detail that Zoë provided! The home is clean and beautiful and the location is great. My daughters and I took morning runs in the quiet neighborhood and we enjoyed late afternoons on the Lanai. The jungle atmosphere was a perfect retreat from our winter conditions back in Colorado. The location is off the beaten path and that is exactly what we were looking for. I can't say enough about how wonderful our stay was and what an excellent hostess Zoë is.

“Beyond all expectations! An incredible experience!”

Reviewed 18 Nov 2013

We needed a very special place to spend a double wedding anniversary with my brother and his wife and we chose Hale Pono because of the great reviews. We are all so happy that we did - the reviews do not capture how very special and outstanding this home is. We loved the elegant, clean and comfortable space with the wonderful hostess and the quiet and secluded incredible rainforest setting. After trying Zoe's food, we stopped eating out and ordered in every day - the food was exquisite. My wife had one of the best massages she has had in her life (also from Zoe) and we all were incredibly well taken care of and pampered. We felt relaxed the minute we walked through the door. The kindness and attention to detail of our every need took hospitality to a whole different level, we all agree we have never experienced anything like it before. There was everything you could think to need, all clean and new. It was great spending time talking with Zoe, they have a lot of people who stay again, including us, we have rebooked for our anniversaries next year. Our highlights were: Hale Pono and the hospitality, our early morning lava-boat ride, swimming with the giant honu-turtles, kayaking with the spinner dolphins spinning over the kayaks, sacred hula at the volcano, the incredible green sand beach and snorkeling at Kaapoho with lazing in the sunshine in the warm ponds after. With easy access, 5-10 minutes drive, to the two main highways Hale Pono is a great location for exploring the island.

“Perfect accommodations and Location”

Reviewed 25 Sep 2013

We loved our stay at Hale Pono. The location was convenient to both the volcanoes and Hilo. Driving our 4x4 to and fro was a little adventure. The accommodations were perfect - beautiful design and decoration... the best materials and supplies throughout. Way beyond expectations, we don't think Zoe forgot a single item, big or small... From rubber gloves to post-its, you name it, it was there... Fresh fruit and freshly-baked still warm bread were added treats. We would go so far as to say that, if we were to build a house of our own, we would do it exactly the same way! To sum it up, extremely thoughtful... We cannot imagine a more perfect place or host.

“Outstanding in every way”

Reviewed 3 Apr 2013

From the first email, this experience was outstanding. An immediate response to our email answering all of our questions in helpful detail and giving us the rates, total, no hidden costs. Payment was easy, via e-invoice, took under 2 minutes! Sent us a great guidebook before our visit, hooked us up with great on-island car rental discounts and came to meet us at the airport the first night when we came in late and had no car. Perfect host, very warm and easy to be with, not to mention funny! She took us to the grocery store, giving us pointers on how produce is different on the island, like milk and bread. Loved the rental, the best of home comforts meets the best of the best hotels' luxury extras, all located in hawaiian nature's peaceful private paradise, under a dramatic starry night-sky or brilliant sunshine blue skies. Pictures do not do it justice or give you any idea of just how spacious, sparkling clean and beautiful it - even smells great, with the subtle scents of tropical flowers and fruit provided. The amenities and supplies are unbelievable, comfy beds and seating, luxury linens and towels, spare razors (sealed), spare kids and adults toothpaste and toothbrushes, every beach towel a different pattern (great for the kids!) baby wash, great quality brownie and cake bake mixes, noodles (rice and wheat!) canned goods, pasta sauce, butter, shredded cheese, salad dressings, relishes, condiments, jams, herbs, spices, ice packs, teas, hot chocolate, lemonade, island-grown coffee, coffee grinder, maker, filters, on and on. I could fill pages with all the great things, all so elegant and tasteful. From the moment you arrive, you don't want to leave, it just gets better and better, the delicious treats, Zoë's perfect five-star cooking and baking, all make you feel more and more welcomed and pampered. How to convey how amazing this rental is? Just doesn't work in words - it is completely outstanding in every way, a wonderful and unique experience of paradise.

“Secluded Paradise”

Reviewed 3 Mar 2013

From the moment I contacted Zoe I felt so comfortable about our decision to rent Hale Pono. You could not wish for a more accommodating host. We received a welcome package before our arrival that included the best guide book for the Big Island. We were met at the airport where she took our luggage and gave us beach towels! We arrived at the house later that day in the dark and she met us at the main road to guide us in. The house was immaculate and every detail of the guests' comfort had been considered. We ordered breakfast for the days we were there and they were amazing...fresh baked scones, the best eggs, an assortment of bacon, sausage. It is centrally located, only 20 minutes from volcano park. In 4 days we covered an amazing amount of the Big Island. Zoe was a wealth of information giving us directions and restaurant suggestions. She recommended a travel agent to contact for our rental car which ended up being significantly less expensive than anything we found on the Internet ...Fyi 4 wheel drive is a definite plus since the road to the house is not paved and it is way fun to drive over the lava fields in a Jeep! We would highly recommend Hale Pono as a vacation rental and hope to be able to return there soon.


Reviewed 2 Mar 2013

no other way to describe out wife and i are "professional snorkelers" so we were concerned that the east side would not offer much..wrong..the tidal pools would rank as one of the best ever..dont miss we had our own private resort..zoe made sure all of our needs were taken care of, great meals, a house that was the best we ever rented, and an attitude that made us feel we were part of the family..if you are looking for the real hawaii, this is it. the other reviews are spot on..we would only add that hilo offered great local shopping, outstanding parks, and people who went out of their way to make us feel kidding..snorkel in the morning, volcano visit in the afternoon...perfect

“Hands down the best place our family has ever stayed, worldwide.”

Reviewed 22 Feb 2013

Wow, just wow! Hands-down the best place we have ever stayed, on the Big Island or anywhere else. If we could give it 6 stars for everything, we would. Hale pono is outstanding, a stunning and peaceful location, in a sunshine micro-climate, an immaculate, well-equipped beautiful home, tasteful and luxuriously comfortable furnishings, everything and anything you could possibly need or want...all great quality and it all works, Wifi was 100%, TV, everything. The kids (6,9,14) loved it. Delicious gourmet food from Zoe, our hostess with the mostest! From our first contact we were so impressed with her excellent service and speedy responses. Zoe sent us the best guidebook for the island as a gift to help plan the vacation and she answered all our queries quickly with helpful hints and detail. We are a globe-trotting family, have visited Hawaii often and we all agree this was the best place we've ever stayed. Google maps and GPS are useless in this area of Hawaii, Zoe's excellent directions were essential. In a beautiful rural jungle area, off a winding rock track with wild orchids, flowers, butterflies, dragonflies and birds. It was great to have a 4x4 but the track was much better than Zoe had described. The home is in its own grounds and has its own private gate and driveway. The only sounds to be heard are those of nature, so wonderfully relaxing. The night skyscape is completely breath-taking, no need to drive to the top of Mauna Kea. Zoe's cooking rivals the best restaurants on the island and she caters for allergies and special diets with great care. We settled in and, after our initial 'ooos' and 'ahhhs' of of delighted discoveries, Zoe came to greet us with warmth and hugs all round, a mine of local information and one of those people everyone enjoys being around. Whatever we needed, whenever we needed it, we contacted Zoe and problem solved. Hale Pono sets the standard for the perfect vacation accommodation. Mahalo Zoe, you and Hale Pono are the best!

“The Perfect Hideaway”

Reviewed 29 Jan 2013

If you're looking for peaceful surroundings, elegant living space and an abundance of hospitality, then Hawaii's Hale Pono is the place for you. We spent a week recently in this tastefully-decorated bungalow and we were delighted from start to finish. The accommodations are spacious and we lacked for absolutely nothing in terms of furnishings, appliances, kitchen utensils and ... you name it! Anything and everything you might possibly need is there at your fingertips. Located just a short distance from Hilo, Hale Pono sits on a private lot surrounded by lush vegetation. The only sounds we ever heard came from birds and the wind rustling through the trees. The other highlight of our stay was Zoë, as courteous and helpful a host as anyone could hope to find (on the Big Island or anywhere else). Zoë went out of her way to answer all of our questions, provide helpful hints and see to it that everything was to our liking. That last point included two, absolutely delicious full-course meals that she prepared and personally delivered. For a very reasonable fee we enjoyed mouth-watering desserts and local produce cooked to perfection. To sum up, we felt truly spoiled at Hale Pono. Zoë's exceptional attention to detail and her obvious delight at her guests' pleasure make the amenities of this modern villa seem doubly attractive. We would highly recommend this little piece of paradise to anyone traveling to Hawaii. - Ken on 1/29/2013

“Magical Perfection in Paradise, a writer's view”

Reviewed 8 Jan 2013

A magical experience, from the rough dirt track that, for a very short distance, eases you back to old-style Hawaii, to appreciate the lush beauty of nature, the flowers, trees, birds and butterflies. Following the excellent directions the gate appears and you wind down your own graveled driveway, to a lawned area with palms and flowers, and the house! It's a gem, beautiful fixtures and furniture, well-maintained, sparkling clean, beyond-ample supplies. Kitchen, laundry, bedrooms, bathrooms, lounge, everything goes above and beyond expectations. Glorious flower arrangements everywhere, special sweet and everything you could ever need right there, all the best quality. Perfectly placed between the highways for exploration, the luxurious peace and quiet was bliss to come home to after our daily adventures. Zoe the owner is a gem, too, all the way from her British accent to her warm aloha style, helping us in every way without ever being intrusive. After stargazing in the yard, we slept like babies in the comfortable beds with luxury linens, woke up refreshed to a great shower, soft thick towels, nice soaps, shampoo, conditioner, fresh-ground local coffee, crusty warm homemade bread, bacon, sausages, fresh-laid eggs, and delicious pancakes of Zoë's breakfast. Every detail of our comfort and relaxation was attended to and everything worked! The TV, Blu-Ray, Wifi, Netflix service, appliances, all of it. We advise buying groceries from Zoe's stock, all delicious, just like her cooking! To think, we were nearly put off staying at this home by the Zoe's description of the track outside the property, we are really thankful we went with our better instinct! The only thing we were unhappy about was that we couldn't move in permanently! We already extended our stay and we were sad to fly home and leave the magic of the Big Island and Hale Pono for our next visit. We have already recommended this rental to everyone we know, it's beyond recommendation, you just gotta stay there!

Review 1-10 of 26

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