Description from manager
Description from manager
More Property Details
Book this 3 bedroom house in Pensacola today! A total of 8 people can sleep here comfortably.
Guests can enjoy a pool, air conditioning, and internet access among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 17 reviews.
Costs vary, with the average weekly rate as low as $990 to as high as $2205, depending on travel dates.
The manager responds to 45% of inquiries, which is lower than average, and last updated the property’s calendar Aug 17, 2017.
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About the manager
About the manager
Perdido Key Resort Management
Perdido Key Resort Management
- Response rate:
- Calendar last updated:
- 17 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Pensacola Attractions
- Air conditioning
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Private indoor pool
- Private outdoor pool (heated)
- Private outdoor pool (unheated)
- Shared outdoor pool (unheated)
- CD player
- Balcony or terrace
- Smoking allowed
– based on 17 reviews
- Very Good
“would not stay in this unit again!”
Pros: The view is beautiful, Perdido Key Resort Management does a fine job resolving issues and is very pleasant to work with. Cons: The unit is filthy. We have never stayed in a unit anywhere that had so much dust hanging from draperies, fan blades, covering the textured ceilings and the many fake plants. The carpets are all stained and very dirty. Entire unit needs to be painted, kitchen needs serious attention. The back splash behind the sink and the stove is just a piece of plexi glass attached to the wall, and there is obvious mold growing behind it. We also had an issue with a major repair happening in the common area below the unit and were subjected to 3 days of ear splitting metal sawing which made it impossible for our 5 month old twin grand children to nap during the day. We finally had to just pack up and leave for the day. The management company was finally on the 3rd day able to get this construction stopped. There seemed to be a communication disconnect between the building manager and the resort management company. To be noted, Perdido Key Resort Management did give us a break on our rental fee, and they did try to get to the bottom of the noise issue. We will use this rental agency in the future, we just won't stay in this unit again.
Response from the manager Thanks for the feedback. It is regrettable that the HOA had some work being done at the resort while you were here. I apologize for that impacting your stay. None of the condo are rented by the building management, but instead each are rented by rental companies some of which are not even here in Perdido Key. It was because we are here just up the road that we were able to help with the disruption. Unfortunately, work being done on the building here or any building in the area is not something that is sent out to the rental companies prior. This is why that when there is anything scheduled to be repaired that they only work from around 930am until 530pm. Since this departure the splash guard behind the cook-top has been replaced. There was no mold on it, but due to the heat from the cook-top it had warped a little. Our rental agreement indicates that we do not have control over building issues, but we really hope that all of our guests have a pleasant stay which is why we extended a discount. We hope you will come back to stay with us. Also, this condo was deep cleaned in January to ensure none of the cleaning items are an issue any longer. Kindest Regards, JD Hallam PKRM Rental Manager
Loved it! We took two babies with both under two was kinda worried they wouldn't have a good time ,but ended up the babies loved it . love the beach ,pool they loved looking for the sand crabs I think that was everyone's favorite part . We will b going back I'm already planning next year trip. Condo was great it had a few little things wrong just some wear and tear but nothing that would keep you from having a great time. I would book the condo again and will.
Excellent Management team, very easy to work with! Nice condominium, very open floor plan, great view for a lower condo. Quiet too. Security very friendly and helpful. Beach not as "deep" as other areas we've stayed. Convenient to most activities we did.
“Perfect beach condo experience”
Enjoyed the convenience of the condo to beach, amenities, shopping and restaurants. Had small issues with condo, made phone call and was resolved within the hour. Would definitaly stay again
“Great Service from Rental agent!”
We were not at all happy with the way the condo was equipped. We enjoy cooking while we are on vacation and the kitchen was not well equipped at all. Perdido Key Resort Management immediately brought us the items we requested. I probably would not rent this unit again, but I would definitely rent from this agent again. We could not have asked for better or more promp service. P.S. The towels need to be updated.
Response from the manager Thanks for the feedback and kind words about us in the office. Since your stay this condo has been repainted and restocked. If you need a large three bedroom condo in Perdido Key I think you'll like this one next time. Kindest Regards, JD Hallam PKRM Rental Manager
“We had a fabulous time”
The condo was awesome! The view from the balcony was like a postcard, it was simply beautiful.
Response from the manager Thanks for the great feedback. Glad you had a good time and we hope to have you return soon! Kindest Regards, JD Hallam PKRM Rental Manager
“tropical storm Lee”
This unit was very nice, roomy and great view.Unfortunately we were charged a standard cleaning fee but our unit was not cleaned. When we arrived we found the bed in the Master suite covered with lint from the ceiling fan that apparently had not been touched in some time. The bathtub was not clean and the towels had been thrown in the cabinet and not folded, difficult to know if washed. the furniture cushions on balcony were piled up next to the railing and soaking wet. The appliances also had not been cleaned. Check in was difficult as there were no instructions on how to check in or where the unit was located. I had to request 3 times before my rental documents were finally received (the day before we were to arrive!). Once over the initial check in and clean phase, we were able to relax even though ts Lee hit the next day and remained with us throughout our stay. I attempted to contact the rental agent several times but received absolutely no response. there were leaks in the ceiling and bathroom window.This property is very nice and the location is absolutely perfect. We met one of the board members as she asked to see our condo relating to the storm and she indicated several different agencies handle rentals on this property. I would love to stay at Beach Colony however would not recommend going through same agent for this particular unit. My family travels several times per year and we are accustomed to rentals but this time was not a smooth transaction and we were very disappointed.
Response from the manager Thank you for taking the time to leave us feedback, however this is the first I have been notified of any problem with the stay. It is a shame that the tropical storm put a damper on many peoples vacation this past Labor Day weekend. You may contact our office via phone or email, the voice mail has an emergency line which you may call if you are in need of urgent assistance and if all else fails we are simply across the street from the resort. The physical address is on your confirmation. The confirmation email was sent several times from our office along with the entry codes for the resort to the email provided to us with when this guest made their reservation online. It wasn't until we received a phone call from the guest the day before arrival indicating that she had accidentally provided the wrong email address that we were able to send it the correct address. We work very hard to keep our guests happy and properties in good condition. There is no excuse for a condo not being clean, but if you do not tell us something is in need of attention we do not have the opportunity to correct it and/or extend a discount. I checked the condo for leaks and found water on the balcony, but nothing else. The leak mentioned was not a problem with this particular condo. I will follow up with the housekeeping and I would like the chance to make this up. Kindest Regards, JD Hallam PKRM Rental Manager
“great location, great fun.”
I would highly recommend Beach Colony to all my friend and family. The amenties were great, the condo was clean and very spacious. The only draw back I could see was not enough restaurants to choose from close by.
This is an teriffic condo in a awesome development. We always enjoy our stays at Beach Colony. This is our first time in East 1B. It is very confortable and the location is great just above the pool deck. Enjoyed watching sunrises from the balcony. This unit has everything you need. Will definately conider returning to this unit. was teriffic. Jd and his team at Perdido Key Resort Mgt went out of their way to make our stay special.
“...Lets jus get away...”
We truly enjoyed our stay at Colony Beach Resort...jus sorry we could only stay for 5 nights...a month there would be great...the weather and the beach was good but a little cold front came thru and it got a little chilly a night... A really "big" thanks to our good friend "JD" and his wife for making sure our visit was all that it could be and the extra mile he and her will go to jus to make sure your happy... We will be back