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Description from manager

Description from manager

Bedrooms 5 / Sleeps 10 / House
Bedrooms: 5  Sleeps: 10  Type: House
Cool Nights West
TripAdvisor property ID 2335956

More Property Details

Book this 5 bedroom house in Emerald Isle today! A total of 10 people can sleep here comfortably.

Guests can enjoy a pool among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 8 reviews.

Costs vary, with the average weekly rate as low as $1295 to as high as $2795, depending on travel dates.

The manager last updated the property’s calendar Aug 19, 2017.

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About the manager

About the manager

Emerald Isle Realty, Inc
Calendar last updated:
19 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Emerald-isle Attractions

Amenities

Amenities

General


  • Fireplace
  • Linen provided

Pool / Spa


  • Jacuzzi or hot tub
  • Shared outdoor pool (unheated)

Outdoor


  • Grill

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (8)

Very Good – based on 8 reviews Very Good
8 reviews

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Excellent
4
Very Good
2
Average
1
Poor
1
Terrible
0
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“Cool Nights West”

Reviewed 14 Sep 2014

Excellent location, great that pool is salienated, on ocean. Better & newer shower heads needed, dining chairs need recovering with plastic. Great that wood covered with plastic but caps need to be secured...whoever did it did a bad job like it was just thrown together.

“Cool Nights West”

Reviewed 12 Sep 2013

Overall this is a very nice rental. My family and I have vacationed on the island six different times. This was one of the nicest and well kept rentals we have stayed in. However, it did have it's negatives. Plusses: - Very nicely furnished, all floors, kitchen, etc in great shape. - Living space was very large, open, and very functional - Plenty of large flat screen TVs, hot tub and pool were awesome. - The aC worked great! No problems keeping up. Negatives: - There is black mold in the "game room", making it completely unusable. The bedroom on the bottom level with the bunk beds smelled of mildew the entire time (which shares a wall with the game room). Our kids stayed in this room. Two developed terrible coughs (might be just colds, but neverless it makes you wonder). The folks that stayed in Cool Nights East the same week as us complained to the realty / management folks because they had mold issues on their side as well. Painting over the mold does not solve the mold problem, it just covers it up. - One other very small suggestion would be to put stepping stones / pathway both from the driveway to the back steps (around the side of the house), and also from the back steps to the outside shower. Without a path, the kids won't come out of the ocean and go and take a shower, because the little stones they have to walk on hurt their feet. So you know what happens - more sand in the pool and hot tubs! - You have to walk thru the pool area to get to the beach. For future travelers, just keep this in mind with small children. Take care of the mold / mildew problem, and put stepping stones in, and this rental would a 10 out of 10.

Response from the manager Thank you for sharing your vacation experience. It pleases me to know that you and your family enjoyed your time at Cool Nights West and I agree, the spaces this duplex provide are very functional. I am sorry to hear of your disappointments and concerns. These have been forwarded to the owner and he is working to remedy all things so Cool Nights West remains a place you will want to visit each year for your family's vacation. Moisture on the ground floor will be reduced and air conditioning will be added to the garage game room. Additionally, new insulated garage doors will be installed. Moisture in the bedrooms will be reduced by increasing air flow by adding an additional A/C vent and cold air return. Finally, all walls and surfaces will have a deep clean during the off season. These things should remedy the issue experienced so this property is enjoyable for all. Thank you again for your feedback. We look forward to hosting you and your family during your next vacation to Emerald Isle. Please call us when we can assist you in planning your next vacation - 1-888-832-0140.

“Cool Nights East & West”

Reviewed 11 Jul 2013

Another great vacation at Cool Nights East & West. It is clear the owners take great pride in the property and the continued improvements are very much appreciated. Love the new built in Gas Grills and the added patio furniture. The response from Maintenance was super speedy when the a/C broke on one side. Also enjoyed the new stereo with the iPod dock. The only request I can think of would be to add some type of heavy weight umbrella base for the decks off the family room. We love to sit outside and enjoy our morning coffee on the deck, but the sun can be brutal,it would be nice to be able to put one of our beach umbrella's in a base to add some shade. One down on the pool deck would be great too! Kitchen continues to be very well stocked, one suggestion would be a round pizza baking pan ;) Thanks for another great year!

“Our stay at the clean and well-stocked CNW was relaxing with com”

Reviewed 30 May 2013

Location is gorgeous with great views from the master bedroom, living/dining room and decks. Inside the house (even with the doors closed) you can relax to the sounds of the ocean. Emerald Isle is less crowded than OBX, and close enough for a visit from my Camp Lejuene Marine. We prefer EI over the rest of the island because of the convenience to the shopping and restaurants, with more of a family feel. When making the reservation, EIR was very helpful with selection. I liked the description of the house, but I was concerned about the mold issues listed in one comment. She had just been in the house and said that it was resolved and had several improvements. Thank you. Cnw was a beautiful, well-done, well-stocked (kitchenware, books, puzzles, games), spacious, clean, oceanfront beach house (albeit a 4-level duplex). The hardwood and tile floors were beautiful and cleaner than carpeting at beach rentals (note: the carpeting in the bedrooms looked brand new). We had one small issue that was resolved quickly after a phone call. Overall, one of the nicest beach rentals.

Response from the manager Thank you for sharing your vacation experience with us. I'm so pleased to know that you enjoyed your stay and felt at ease when discussing this home with one of our vacation planners. We'd love to again have you as our guest so please call us when you begin making plans for your next trip to Emerald Isle - 1-888-832-0140.

“A wonderful experience on the beach!”

Reviewed 1 Nov 2012

The whole family spent the week and it was just like our own home. Plenty of room, kitchen was very well stocked, location was great: close to shops and attractions, the pool & hot tub were used every day. The staff at EI was helpful and anxious to please (my grandson really liked the free ice cream!). If we get a chance to do this again, this is where we'll go.

Response from the manager Thank you for your review of your stay at Cool Nights West. I'm so pleased to know that this home served the needs and desires of your family so nicely. I do hope you'll get another opportunity to vacation in Emerald Isle as we'd love to have you again as our guest. Please call us when you begin making plans for your next vacation - 1-888-832-0140.

“A wonderful experience on the beach!”

Reviewed 1 Nov 2012

The whole family spent the week and it was just like our own home. Plenty of room, kitchen was very well stocked, location was great: close to shops and attractions, the pool & hot tub were used every day. The staff at EI was helpful and anxious to please (my grandson really liked the free ice cream!). If we get a chance to do this again, this is where we'll go.

Response from the manager I'm so happy to know that you and your family were able to enjoy a week in beautiful Emerald Isle and I hope you will revisit soon. Thank you for sharing your experience with us and for your kind compliments of our staff. Please call us when you begin making plans for your next vacation - 1-888-832-0140.

“Disappointment”

Reviewed 19 Sep 2012

We rented what we thought was a 5 bed room home.From the moment we entered the house we could smell the mildew in the basement bed room, after lookinf around for the sorce of the smell we found mold on the ceiling,in the vanity and on a pillow in the closet. the couple who was suppose to take this bedroom ended up sleeping on the living room sofa and love seat all week.I spent most of my vacation trying to get some satisfaction. Shelly Bowden from guest services is suppose to get back to me about getting some compensation for the couple that ended up without a bedroom, but have not heard from her yet.We have been renting on this island for seven years now and this was the first bad experience.The staff at emerald isle realty were very nice and if they manage to get the owner to do the right thing we will use them again, we love the area

Response from the manager Thank you for your review of your stay at Cool Nights West. I appreciate you taking the time during your vacation to let us know of this issue. Since your stay, the owner of this duplex has taken steps to correct the smell of mildew in the downstairs of the home. As you know, we would have gladly done this for you during your time here but I certainly understand that you didn't want the interruption of your vacation. Thank you for your feedback. Please call us when you begin making plans for your next stay - 1-888-832-0140.

“No better than average.”

Reviewed 22 Aug 2012

Great location and on a nice stretch of beach. However, the house was not as clean as it could have been and, in some respects was in disrepair. Faucets in some bathrooms barely dripped water, the dishwasher was difficult to open and close and there was no carpeting on the hardwood floors. Also, the 4 flights of stairs made this a difficult proposition for the grandparent. I would not rent this house again without some significant improvements. It seemed to be very expensive in light of the condition of the property.

Response from the manager Thank you for your review of your stay at Cool Nights West. I agree, the location of this home is great and the amenities which it provides makes for a great place to vacation. I am sorry to hear that you experienced some maintenance issues during your stay. I will pass these on with your suggestions to the owner. It is my understanding that the owner does plan to make improvements during our off season. Thank you again for your feedback. Please call us when you begin making plans for your next vacation and we'll happily let you know of the progress for improvements at Cool Nights West - 1-888-832-0140.

Review 1-8 of 8

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