Description from manager
Description from manager
3 Unknown types
More Property Details
Book this 3 bedroom apartment in Medellin today! A total of 6 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 14 reviews.
Costs vary, with the average weekly rate as low as $1489 to as high as $2065, depending on travel dates.
The manager responds to 75% of inquiries and last updated the property’s calendar Feb 20, 2018.
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About the manager
About the manager
- Response rate:
- Calendar last updated:
- 20 Feb 2018
- Overall rating:
Languages spoken: English, Spanish, Portuguese
- Check in time:16:00, Check out time:12:00
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: $300.00
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Medellin,colombia Attractions
- Air conditioning
Phone / Internet
- Internet access
- Wireless Internet
Pool / Spa
- Jacuzzi or hot tub
- Satellite TV
- Balcony or terrace
- Smoking allowed
- 3 Unknown types
– based on 14 reviews
- Very Good
“Excelente servicio con detalles”
Estuvimos varios dias en el departamento, esta colocado en una de las mejores zonas de medellin, con todo muy cerca y seguro, excelentes lugares para comer, comprar o pasar el rato agradable, todo estuvo muy limpio a tiempo, solo tuvimos el detalle que las escaleras del jacuzzi al ser de madera, estaban podridas por dentro y una de las personas hospedadas tuvo un accidente al apoyarse en ellas, y romper las escaleras por estar en mal estado, se fue sobre una ventana de vidrio y se corto el brazo, al intentar llamar al numero de emergencia que nos brindaron en la oficinas, nadie contesto, hasta después de 24 horas que sucedió el accidente, fue un momento desagradable que se pudo haber prevenido, sin embargo todo lo demas estuvo muy en orden, algunos aires acondicionados no funcionaron al 100%
“Disappointed in the end but still a great place.”
Exhausted from traveling we waited almost 2 extra hours past check in for cleaning to finish. After that, everything was fine. Apartment is gorgeous and has most of what you need. Very loud due to the bars on the street, but that doesn't bother me at all. After we left and conveniently after we left a positive review...I was charged $23 for dirty towels that I found stuffed in the bathroom cabinet. We also didn't have a toilet seat in one of the bathrooms. We were nickel and dimed quite a lot by the locals so it honestly didn't surprise me. He offered a credit if we book again...but I would never stay with a company I felt was taking advantage of me..especially for such a little charge. He's a very nice guy and I wish him well.
“Medellin for a week”
The property was a very nice venue, with good facilities and close to town. The hot tub didnt work and as such we were refunded 5% of the cost, which did ease the diaapointment. On the weekends the music from the venues below is extremely loud and there is a lot of construction going on in the area - so if you are looking for relaxation I would advise to look elsewhere. For my trip though the property was perfect in location and as we were out late most nights the noise was just about acceptable - it would have been nice to be informed that there was a construction site next door though.
Great Management team that helped us instantly with any issues we had. We only had a small issue with the Jacuzzi and the maintenance man was at the suite a minute later. The location is central to everything! Short walk to metro, park, restaurants, bars etc. The apartments are very modern looking and are just what the pictures show. Everything works without any issue. There is plenty of hot water at any time. The kitchen is fully stocked with plenty of glasses, plates, you name it and its there. The Washer/Dryer unit is one unit that does both jobs. Its space saving and each apartment has one. Although they could provide instructions in English on how to turn it on/use dryer etc, its not that difficult to translate some of those words in google and find out for your self. The apartments have plenty of space in each bedrooms with closets also. The bathrooms are modern and clean. No old and worn out stuff here. Kitchens are granite tops. The fridge is big enough to hold plenty of groceries should you decide to stay for a long time. Overall an excellent property with excellent pricing, amenities and location that cannot be beat.
“First time renter”
I will never go back to hotels again.. Beautiful place located in the "Beverly Hills " of medellin .. First american reality has made the rental experience great ! From pickup at the airport to checking in apartment to anything I needed they were so accommodating . I want to point out no hidden charges and also deposit refunded less than 48 hours..I didn't have to pay the so called insurance hotels require and the government taxes since my stay was less than a month ..
“Nice place...too noisy”
Arrived and spent 10 days in the apartment. Great location, in the middle of the "bohemian" area of Poblado, lots of restaurants, cafes, and some bars... Nice facility, except for a really useless combination washer/dryer which washes and doesn't dry. The apartment would have been super except for, the next door bar hangs it's speakers near the balcony and on Thursday, Friday and Saturday, it was impossible to hear oneself-let alone sleep... The unit needs soundproofing or Mercy...one or the other. Would not stay there after Wednesday or before Sunday...
Response from the manager Thank you for your review and your honesty. Casa Provenza is located on a busy street in the nightlife district and it can get a little loud sometimes. Although sometimes it's quite the opposite when the bars downstairs are calling us to have the music turned down in the Penthouse suite when our guests are having too much of a good time! The apartment building was designed with the party crowd in mind, which is why there is a large terrace and a 8 person Jacuzzi for you to enjoy. That said, we know that sometimes you just need your sleep and the good news is that the street noise really isn't an issue during the week, and for the most part our guests like to be part of the atmosphere of this vibrant neighborhood on the weekends. Regulations mean that the bars shut down by 1am at the latest in this area. Your point is well taken regarding the washer/dryer and we are looking to install a laundry area with large separate washer dryers in the future. There is also a dry cleaner just one block away, right under our office in case it's not already installed before your next trip.
“My stay last month”
Location was perfect, the place was very clean. The rooms were excellent. The appliances were modern and excellent. The letter couches were excellent. The problem is the hot tub. The hot tub takes too long to fill, it's unfair. In addition the hot tub continues to drain. That is also unfair. I would love to use the hot tub more often but it seems that the water is restricted on filling fast enough. I know it can be fixed. It should be fixed. In addition, as it is filling, it is draining at the same time. This causes the tub to take three hours to fill up. That is not fair and very deceptive. The second problem is that it is ungodly hot in the living room. There is no aC unit in there. Only in the bedrooms. With the heat of the Jacuzzi, it makes it even worse. It is unbearable to sit in the living room most times because of how hot it is. It does need air conditioning in the living room and the hot tub needs to be fixed. On another note, the service was excellent your office was friendly, and everything happened the way it was supposed to happen. I look forward to staying there again October 23.
“Casa Provenza - Cartagena Suite”
Great area, lots of restaurants and night life. Beautiful suite, very comfortable and each bedroom was private and the living room was comfortable and a great place to hang out. Very easy to deal with the manager, received full security deposit refund quickly. Would definitely recommend and will stay there again next trip.
Apartment was modern and very clean. Rooms are of good size and each has bathroom. Great location, close to parque lleras. Big fyi: it is next to a couple of bars that are open to 2-3 in am playing music thursday-fri. We didnt mind but others might. I wish have gotten information on cell phones they provide. Would have been really helpful!! Just make sure it is part of rental agreement left for tenant.
“Amazing, Immersive, Tropical, it was more comfortable than home!”
The service was outstanding. Personal and prompt if we ever needed anything, from attraction recommendations to directions on how to use the hot tub. The home was beautiful. We couldn't believe how nice it was, and how lucky we were to be staying there. We'll probably be back within the year. The location is prime. It was the original reason we booked this particular property and it did not disappoint. The larger cafe next door was awesome, with breakfast spots just down the street and a park and high-end hotel with multi-storied top-floor dance club just 2 blocks away. We loved it. Location, style and high-end furnishings, room for 6 (easy).