Description from manager
Description from manager
1 Full bath
More Property Details
Book this 1 bedroom apartment in Poipu today! A total of 4 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 14 reviews.
The manager responds to 100% of inquiries and last updated the property’s calendar Feb 21, 2018.
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About the manager
About the manager
- Response rate:
- Calendar last updated:
- 21 Feb 2018
- Overall rating:
Languages spoken: English, French, Spanish
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Poipu Attractions
- Clothes dryer
- Linen provided
- Towels provided
- Washing machine
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Shared outdoor pool (unheated)
- CD player
- DVD player
- Satellite TV
- Balcony or terrace
- Smoking allowed
- 1 Full bath
– based on 14 reviews
- Very Good
“Condo bed linen”
Bed linen soiled and smelly in Condo kahala 913. The linen had to be washed. appears the cleaning staff overlooked the most important part of the bedroom
Response from the manager Thank you for your feedback, we appreciate your concern , our housekeeping supervisor will make sure this matter won't happen again ... Mahalo!
This condo is perfect for vacations in Hawaii. Location is great. Close to Poipu Beach, restaurants and Koloa town. Even the condo is facing the road, it is fairly quiet at night, so your sleep will not get disturbed by traffic. They provided bodyboards, umbrellas and chairs for the beach, but they don't provide snorkeling gear, you will need to rent it. We stayed there for 10 days, and i would go back any time.. so I would highly recommend that place. why 4 starts instead of 5 then? We found small roaches in the bathroom almost every morning, even though they were small, I think that management should check into that. Also, there is carpet in the bathroom. Well, the carpet is where the double sinks are, which is separated from the toilet and shower, but still, it can get wet, and I don't think carpet is appropriate for a bathroom. Overall, it is a nice condo.
Response from the manager Aloha TripAdvisor Member, Suite Paradise manages a sizable inventory of beach villas in Poipu Beach. Each is decorated and outfitted according to the owner's preferences and wishes. We are sorry to hear about the small roaches in the bathroom. Since Kauai is a tropical paradise, these tiny creatures can sometimes make their way inside. The homeowners association provides quarterly pest control. So seeing a pest is rare, but does occasionally happen. We have informed the association of the sighting. Our housekeeping staff is available during your stay to assist you with any issues or problems; simply give them a call. It sounds like you had a perfect condo for an enjoyable 10 days in paradise. We look forward to seeing you again in the future. Sincerely, Liz Parisi email@example.com
“Convenient location-clean & comfortable”
Service was adequate--condo was clean and comfortable--convenient location with all amenities sufficient. Ground level is a positive--could use more towels and wash cloths--Loud foot traffic in upper unit at times also road noise.
Response from the manager Aloha Tom, At Suite Paradise we strive to offer you a wonderful vacation in paradise. Our front desk contacts each and every one of our guests at the beginning of their stay to ensure that everything is in order. Unlike some home and condo rentals, our vacation rentals include starter amenities for your visit including a double set of towels and linens as well as tissues and an initial set of shampoo and soap. Suite Paradise manages a wide variety of beach condos including ones that are located on a top floor and away from our occasionally busy country road. Our reservation department would be happy to assist you in choosing the perfect vacation home for your next visit to our lovely island. Sincerely, Liz Parisi firstname.lastname@example.org
We have booked with Suite Paradise several times before and are pleased with the service, however, we will never stay in this rental again. Although we have stayed in the Kahala complex before, we do not recommend any of condos along the road. Poipu road is busy almost all night long. This rental is an upstairs room. The bedroom was on the road side so we slept with earplugs and still heard the traffic. Had the bedroom been on the other side of the complex it would not have been an issue. Also, the sheets were too small for the bed. Every night we remade the bed and immediately the fitted sheet would come off, pulling the mattress cover with it. There was a second set of sheets which we tried with the same results. We slept very restlessly every night. It is hard to enjoy paradise on such very little sleep. The condo itself was fine. The bathroom and kitchen were a little dated, but clean, which is excellent. The living room couches were comfortable and the dining room table was nice. Both had white cushions which would be terrible if you had children. It has a flatscreen TV, but the television stations were analog, so if you're hoping to catch a football or basketball game and see clearly you'll need to go to Kalapaki Joe's. On the day we arrived the shower knob fell off. I called the reception desk and they sent someone over to fix it that day. The rental is fairly close to the main pool; in the past we have had access to a second pool, but not with this rental. The most positive part of this rental is that it is within walking distance of Poipu Beach. I don't know if I will do the rental car offering through Suite Paradise again, because it ended up being about the same or more than with Expedia or another travel website. Next time we will request to stay in Manualoah. We were really happy there.
Response from the manager Aloha Palmer, We are happy to have you back as a return guest to Suite-Paradise's Poipu Kai Resort. It sounds like you really enjoyed the main pool and Poipu Beach. As you experienced the quick response of our maintenance department, please know that our housekeeping staff is equally responsive. Merely pick up the phone and inform our front desk and we would be happy to replace the sheets with ones that are more appropriately suited for the bed in your condo. As Kauai grows and develops, we find we have more traffic on our small country roads. We are truly sorry that this situation disrupted your nightly rest. As you know, Suite-Paradise has a large inventory of beach resorts that might better suit your vacation needs. Please do not hesitate to call one of Suite-Paradise's reservationists to help you personally select the perfect condo for your next trip to paradise. Sincerely, Liz Parisi email@example.com
“Convenient condo in Poipu Beach, Kauai”
Service was fine. This unit is close to the road, unlike previous visits which we may be somewhat responsible for. Amenities were marginal. Kitchen lacked decent knives, tv's were old and small etc. looks like little attention was paid to many small items. Unit was ok, but not as well equipped as units we had on previous visits.
“I want to move back home! Beautiful & Relaxing!”
Our room number was not Kahala 913, we were in Kahala 422. I'm not sure if our reservation was moved at the last minute. I would have preferred a ground floor unit. Overall, the unit we were in was very comfortable. The kitchen was fully equipped, (except for a rice cooker), bed was comfortable. The unit was very clean. Couple of recommendations, A/C needed in the unit, TV remote does'nt work. Alittle hard to find the C/I desk, Gal at the C/I desk was very friendly.
“There for work”
4th trip in the past year and again it was top notch in all regards. A rare minor issue was dealt with in the most professional manner, quickly, friendly, and completely satisfactorily. This kind of service and respnsiveness can be expected every time.
“Great stay on Maui”
This was our first trip to Maui and had little knowledge about the island as to where one should stay. To our delight, we hit a gold mine by finding this very clean, fresh and centrally located condo that we would feel very relaxed coming back to again. We found everything we needed and more within the condo. The beds were new and comfortable; the area was quiet for sleeping at night. The complex had a great pool and barbecue facilities conveniently located on the property. There are an amazing amount of song birds on the property, which appear to be enjoying the property as much as the humans appear. We had a short and scenic walk down the hill to the beach and boat launch area. Within a mile one, can find a lot of restaurants and grocery store, including a huge new Safeway. Honestly, we would go back to this same condo in a minute. It made our first trip to Maui feel as comfortable as home, while situated in a tropical paradise. Best wishes... Merle Fuller
This is the second time we stayed in the same unit. We love the area , the privacy of the beautiful backyard and bar-b-que area and the layout of the condo. The staff were also very good. Reception and ground keepers were very good. We were a little taken back by the cleaning required in the interior. Exhaust fans were plugged with grung , ceiling fans were covered with dust . I had to wash the fridge handle before we would use it. We were not told we had to change our sheets ourselves. [We were there for two weeks] .Limited amount of bathroom tissue supplied. If you run out you have to purchase your own. All cleaning while you are there has to be done by the renter. Beautiful area but management has to pull there socks up to maintain good customer relations.
“Fantastic, great location, great accommodation, great service.”
We booked our first week through another accommodation provider, we will definitely go through Suite Paradise next time, the booking process and follow up service was great.