Description from manager
Description from manager
3 Unknown types
More Property Details
Book this 3 bedroom apartment in Poipu today! A total of 8 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 9 reviews.
The manager responds to 100% of inquiries and last updated the property’s calendar Feb 17, 2018.
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About the manager
About the manager
- Response rate:
- Calendar last updated:
- 17 Feb 2018
- Overall rating:
Languages spoken: English, French, Spanish
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Poipu Attractions
- Clothes dryer
- Linen provided
- Towels provided
- Washing machine
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Shared outdoor pool (unheated)
- CD player
- DVD player
- Satellite TV
- Balcony or terrace
- Smoking allowed
- 3 Unknown types
– based on 9 reviews
- Very Good
We were a group of three couples. Each had a large room and bathroom. The kitchen was equipped with enough dishes for ten people. The living room was spacious, everyone was very comfortable. Checking in was a breeze, the bathrooms had all the amenities and large fluffy beach towels!!! The condo location is close to the beach, shopping and a terrific golf course. All for a reasonable cost.
This was the worst room I have stayed in while in Kauai. The bathtubs were gross with mold on them. There was holes in the walls in the bathrooms. The dishwasher was gross with mold and dirt all over it. The walls were yellow!! The location was terrible. Never could find a place near our place to park!! Not enough parking. The pool was always full. You would look out and see a truck pull in and unload with kids and go to the pool. I thought the pools were for the people that were staying there not the neighborhood. People would stand in the parking lot right below our window and smoke so the smoke would come in the room because always had the windows open for air. It was a very dirty room. When I changed the sheets I found a towel stuck in it. That tells you how good it is cleaned and put back together when people leave. The carpets were gross your feet would be dirty all the time from walking on them. Very Very disappointed. Always loud. People yelling all hours. The bathrooms should be redone. They need new bathtubs and the walls need to be fixed. Motels I have stayed in have been alot nicer than this.
Response from the manager This guest stayed with us for 51 nights!!!! Plus they paid extra to stay in that particular condo, they picked it. We call this guest the morning after their arrival and asked if they were comfortable and if there was anything we could do for them just let us know. They called twice in 51 days, one to request assistance in operating the washing machine and once to report they spotted puddling underneath the kitchen sink. Maintenance came over and addressed both issues immediately. Their review is so loaded with issues, I do not want to address one by one, obviously they were not happy people and did not want to give us an opportunity to fix there issues. But here is what I can say. The resort has quiet hours between 10pm and 8am. If there was a disturbance between that time the guest could call the resort security (number on their telephone) and they could address any of their concerns, that is what they are here for. General Poipu Kai is considered a very quiet resort. I inspected the condo, there are no holes in the bathroom walls. There was no mold on the dishwasher or bathtubs. I will say that there were anti-slip strips on the master tub that were brown perhaps confusing the strips with mold? The carpets were cleaned 5 weeks prior to their arrival. We try to make sure guests are happy and that their stay with us is enjoyable. We can address almost all guests concerns, but concerns that are not there is tough to address.
“Sweet Paradise - Take 2”
This is our second stay in Regency 520 this year; we stayed an extra day free thanks to Suite Paradise's Stay 5, Get 1 night Free policy! Great home, super location. Terrific for families; roomy and privateenough for couples. Don't forget to check out the hot tub!
“Great place to stay”
We were 2 couples and a single, so the 3 bedroom 2 1/2 bath was perfect. With one on special diet it was great to have our own complete kitchen, everything we needed. We wish there could have been air conditioning for the loft bedroom (with 1/2 bath), as the hot air goes up and the fans couldn't cool that as much as the down stairs. Everything was clean, it was convenient to any place we wanted to go.
“an overall excellent experience at Poipu Kai”
A wonderful opportunity to be with children and grandchildren for one week of exercise, and fun including kayaking, sailing, swimming and golf.
“We live on Oahu but had a terrific stay on Kauai!”
Great unit, great location, great weather! We met several long-term and permanent residents (in the hot tub) that we really hit it off with. As we say in the islands, "plenty aloha." Only problem was that our stay was too short. Can't wait to get back.
“This condo did not match the quality of previous rentals thru SP”
The upstairs bedroom mattress is not comfortable...too old. the window curtain was a mess. One key to the pool was a nusiance for two families. The balcony is too small for meals for 6. I recommend comfort as average eexcept for the upstairs bedroom which is below average.
“we had a wonderful time”
I would definitely come back to suite paradise. The value was very good and the accommodations were in a great locations and comfortable. We really enjoyed the island and will be back.