Description from owner
Description from owner
More Property Details
Book this 5 bedroom house in Orlando today! A total of 12 people can sleep here comfortably.
Guests can enjoy a pool, deck, and air conditioning among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 5/5 thanks to an average of 65 reviews.
Costs vary, with the average weekly rate as low as $2520 to as high as $3625, depending on travel dates.
The owner responds to 100% of inquiries and last updated the property’s calendar Aug 21, 2017.
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About the owner
About the owner
Sarah And Ken E.
Sarah And Ken E.
- Response rate:
- Calendar last updated:
- 21 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Orlando Attractions
- Air conditioning
- Ceiling Fans
- Central heating
- Clothes dryer
- Hair dryer
- Linen provided
- Towels provided
- Washing machine
Phone / Internet
- Internet access
- Wireless Internet
Pool / Spa
- Jacuzzi or hot tub
- Private outdoor pool (heated)
- High chair
- CD player
- DVD player
- Satellite TV
- Private garden
- Shared garden
- Tennis court (shared)
- Smoking allowed
– based on 65 reviews
- Very Good
“Perfection In Every Way - An Unequalled Family Stay”
Not only did the kids totally adore their themed rooms, the adults couldn't have been more delighted with our Serendipity rental. We were 3 families: 6 adults, 1 child and 2 infants. We celebrated Grandpa Norm's 70th birthday at Serendipity and at Walt Disney World. When we found Serendipity on Tripadvisor Flipkey, we immediately knew this was the perfect place to base our family for our Florida celebration and once we were in touch with the owners, Ken and Sarah, we were confident we had made the right choice. Every detail of our planning was enhanced by prompt replies from Sarah to our inquiries and every detail of the home in pictures and description on Flipkey were accurate to a "t." Each family could enjoy their privacy if they desired in their separate bedrooms with private baths but the living space made for a gathering of the entire family for companionship, conversation and dining effortless. And the outdoor space and pool area added to our family time together, especially after our long days at the Disney parks. We never felt crowded indoors or out. Every room and the outdoor area appeared to be professionally decorated. Sarah and Ken had supplies (cereal, milk, juice, coffee, bread, jam and much more) waiting for us so we didn't have to make a trip to the grocery store our first venture out. The house is located close to the parks, shopping, restaurants and grocery stores and Ken and Sarah's secret directions to the parks were flawless and fast. We had a couple of special requests re parking and items needed for the infants. The special requests were handled right away and the supplies for infants (see Flipkey description) was unbelievable - oh, and the gameroom! A man cave and kids cave dream come true and if anyone had wanted to golf - there were even golf clubs provided among numerous other resort quality extras. Well, I could go on and on but let me say: Don't hesitate to stay at Serendipity. Sarah and Ken will make sure you are comfortable in every way and that your every question about the house and planning your activities while visiting the area are covered. You will call them friends, as I do, even though we only corresponded by email. Again, I will say: Serendipity is perfection!
“Amazing for ultimate relaxation and fun!!!!”
This is a beautiful home with a huge amount of space for ultimate relaxation! Our 4 kids spent an incredible amount of time in the pool, and there is a fantastic game room as well! I am already thinking about my next visit to this property! Would recommend without ANY reservation!
Response from the owner Thanks so much for your great review. It was a pleasure having you and your family stay with us and we're ready and waiting to welcome you again! Thanks, Sarah and Ken
“Best Vacation Home in Orlando”
We've rented vacation homes in Orlando before, but none have ever compared to Serendipity! This house has everything to please guests of any age. We stayed for a week with our 3 kids (ages 12, 9 and 6) and also had friends stay with us for part of the time, a total of 12 people. There was plenty of room, and plenty of fun to keep everyone entertained. Being so close to the theme parks, we could come back in the middle of the day for lunch and a refreshing dip in the AMAZING pool. Sarah and Ken were incredibly attentive hosts, making sure our every need was met. They even dropped off an extra Wii in the middle of the week! So many little personal touches throughout the house made us feel so special. We can't wait to come back!!!
Response from the owner Thank you for such a wonderful review! We are thrilled to hear we made you feel so special, what a lovely thing to say! It was a pleasure meeting you after so much correspondence between us. Great to hear there was plenty of room for all of you. Thank you once again, we look forward to saying hello again soon! Sarah and Ken
“Large family Spring Break with something for everyone!”
We had a wonderful stay this past Spring Break. We had a large family get-away and the house was the perfect place to fit all of us. The pool and outdoor space, as well as the game room, were great areas of play when we were not frolicking at one of the nearby Disney or Universal parks. The themes bedrooms were much appreciated by our children and the other bedrooms and bathrooms were private, spacious, and really really nice. No detail was left unattended and the location was great too!! Highly recommend!
Response from the owner Thanks very much for your love words. Good to hear you all had a great time and made the most of the outdoor amenities and the game room too. We're pleased to hear the children liked their themed bedrooms! We'd love to welcome you back someday soon, so we'll be here waiting :) Thanks again, Sarah and Ken
“Incredible Experience & Outstanding Service”
We booked far in advance for this very well rated holiday home, and I'm glad we did! Communication from the day we booked was outstanding. Sarah & Ken could not have been more helpful. Their service would easily rival that of any concierge at a 5-star hotel. The house itself looks wonderful in the photos, but the attention to detail and scale of the property literally had us gasping when we entered for the first time. I don't think there's anything that Sarah and Ken haven't thought of, and it's very clear that they have vast experience in hospitality. The rooms are all very comfortable and the kids we had staying with us absolutely adored their themed bedrooms which they were excited about from the first photos they saw. There is a very handy numerical keypad entry system which means you don't have to worry about not having enough keys (if you're in a large group) and members of your group will always be able to gain access even if everyone goes their own way! A welcome basket of food/coffee etc. was provided and as it was Easter they'd left a whole load of easter goodies for the kids! Proximity from Walt Disney World is fantastic, with Animal Kingdom being the closest park - you can enter the WDW estate on Osceola Parkway and go from there. Very easy, and detailed instructions were provided. I'll never be able to put in enough detail to fully capture the pleasure we had staying here - book now and see for yourself. I know if we return to Florida in a similarly sized group, I wouldn't even consider staying anywhere else.
Response from the owner Oh Wow, thanks so much for such an amazing review! We're so proud to have our service compared to a concierge at a 5-star hotel! Thrilled to know you enjoyed all the amenities and that the kids adored their themed bedrooms. It's nice to hear the 10 years renting our homes has given us the experience to make a difference to our lovely guests. It was a pleasure having you stay with us and we'd love to welcome you back. Thanks again, Sarah & Ken
“An amazing place!”
We were fortunate enough to stay at this home during out first roadtrip to Florida last Spring. The owners were very helpful and responsive to our questions and needs we had. The home was very comfortable and clean. Our three kids loved it so much, they now refer to it as their "Florida home". In fact, we loved it so much we are returning to the same place again this fall. A Special thanks again to the owners, Sarah and Ken, for making the trip so memorable for our family!
Response from the owner It was a pleasure to have you stay with us and we are so pleased to be able to welcome you back to your "Florida home" in a few months! It's great to hear we were able to help make your trip so memorable! We'll see you soon. Thanks again, Sarah and Ken
“Incredible vacation home!”
The house was immaculate and very inviting. The 5 bedrooms gave us plenty of space to relax in when we got back from the amusement parks. The pool area was a great way to cool off in the afternoon. We will definitely be back!
Response from the owner Thanks very much for your great review, it was a pleasure having you stay with us and we'd love to welcome you back one day! Best wishes, Sarah & Ken
“Great place to base your Orlando holiday”
Serendipity does what it says on the website. It is a relaxing home where you can put your feet up after hard day at the parks or just chill out in the pool and hot tub. Shops and restaurants are very close plus the airport is only 30 mins away. It may be slightly more expensive than a standard holiday rental but you get what you pay for with 5 beds, excellent games room etc. Also our flight home was 2.5 hours late yet Ken and Sarah found us another house that we could use on our departure day so very good customer service. We certainly hope to return.
Response from the owner Thanks very much for your feedback, it was a pleasure having you stay with us. As Serendipity had guests arriving the day you checked out, I'm pleased we were able to offer you our other home to relax in until your evening flight, especially as you had a flight delay. There's no fun hanging around an airport for hours! Thanks for letting us be a part of your vacation memories and we look forward to welcoming you back soon.
“If you are planing a trip to Disney, stay here!!”
My family had the pleasure of staying at Serendipity at Indian Creek during the last week of September. It was wonderful! The owners (Ken & Sarah) do not miss any details. The house was clean, organized and very comfortable. The pool is fantastic...we were in it every day. And the hot tub was a wonderful way to relax our tired muscles after a long day in the Disney Parks. Our son absolutely loved the Nemo themed room and I can't help to mention that there were child sized clothes hangers in the closet...again, Ken and Sarah do not miss any details! I "met" Sarah through the HomeAway site and from the beginning, I felt as if she treated me like a close friend rather than just another tourist interested in renting her house. Her hospitality is remarkable. I had asked her about the stroller she had available. We wanted a jogging type stroller for our son so he could take breaks from walking in the parks and be comfortable. Sarah responded right away and said the one they had was looking kind-of beat up and it was time to get a new one. When we arrived, there was a brand new jogging stroller. I highly recommend staying outside Disney property. We have experienced both and I greatly appreciate having the comforts of home and not being immersed in Disney 24 hours a day. We explored the local scene in Kissimmee and Orlando. There is a great BBQ place just a few miles from the house (WildSide) where we tried Gator Bites (deep friend alligator) and the beef brisket sandwich was very good. Since we had a couple of extended family members with us, my husband and I took the opportunity for a date night and dined at Texas de Brazil. It is expensive but well worth it if you are a foodie. We love Disney World and look forward to experiencing it again the same way we did this last time. I considered myself lucky to have found such a wonderful place so conveniently located to Disney and with a tremendously gracious and kind host. Thank you Sarah and Ken!
Response from the owner Thank you so much for your lovely words, I'm kinda blushing here :) It was an absolute pleasure having you and your family stay with us and you know you are more than welcome back any time at all. We hope we can say hello again someday soon :) Thanks a million, Sarah & Ken
“Great house close to Disney World”
We really enjoyed our week at Serendipity. I took my family down to Orlando with my brother and his family. There were 10 of us in total and the house was prefect for our group. The kids had a blast in the pool and the game room, and the living room was ideal for a large group to relax and unwind after a long day at the parks. We have been to Disney World several times but this was the first time staying at a house. It was much different from staying in one of the Disney hotels. It really felt like a home away from home. The pool area had lots of chairs, a grill and a security fence. The house was nicely decorated. The kitchen was fully functional as was the washer and dryer which came in handy. I was a little nervous handing over three grand to pay of the house, but Sarah really set my mind at ease. She sent me the address to the house so I could take a look on Google Earth. She sent me the link to her renters license which showed that there were no complaints logged against her. She also helped me make arrangements to have gift baskets ready at the house when the kids arrived. She went out of her way to make sure that my vacation was carefree. I had paid for the heated pool, which was great when we arrived. I'm not sure what happened but at some point between the start of the week and the end of the week, the heat either stopped working or was somehow turned off. At first I talked myself into thinking that the temperature just seemed different, but by the end of the week it was clear that it was no longer working. I talked to Sarah and she was surprised by the development but was willing to work with me and we came up with a solution that worked for both of us. My only real complaint would be the that we encountered a few palmetto bugs in the house. These were big and scary. I contacted Sarah and she explained to me that palmetto bugs are common in Florida and also told me that they regularly treat the house to deal with them and in fact the house had been treated before we arrived. She went on to explain that we should start to see them die or find them dead as the result of the treatment. This is exactly what we saw. The bugs we found going forward were either dead or dying. Just to be clear, it's not like the house was infested, but we did encounter five or six of them during the week. Despite the bugs, we still had a great time and enjoyed the house. Sarah was great through the entire process. I would rent Serendipity again.
Response from the owner Thank so much for taking the time to do such a great review and we're thrilled you all had such a great time. It was a pleasure to help out with the gift baskets for the kids. We do understand how daunting it can be dealing with complete strangers over the internet so we do all we can to ease any concerns and I am pleased to hear we managed to do that for you. The planning of a vacation is meant to be fun and exciting, not full of worry or stress! Palmetto bugs are part of Florida's tropical climate and unfortunately are quite common. We have a constant pest control service that usually keeps all bugs well away. However, the guests prior to you had reported seeing 3 inside the house during their stay, so between them checking out in the morning and you checking in that afternoon, we had pest control come in and lay additional bait traps behind all the electrical outlets in every room. The ones you saw were the ones dying off that had somehow got through the barriers. I have a phobia about these bugs myself, so I know how awful it can be to run into one. Thankfully we are pleased to report we haven't had a single sighting since, but our pest control now provide a same day call out service if any are ever sighted. It's a real shame you didn't let us know the pool had started to cool down over the days after your arrival. You mentioned at the end of your stay the temperatures were showing 81 degrees, but we heat the pool to 88/89 degrees, so it seems the temperatures had been lowered. The controls are not locked away from guests and instructions are in the book in the house, it's just an up or down control button, so it would have been very easy for you to raise the temperatures had you known. Our manager could also have come over straight away and done it for you if you didn't feel comfortable changing the controls yourself. You know for next time to call us straight away if you have any issues with it. However, as we discussed, we were happy to refund you in full or carry it over to your next stay. We look forward to welcoming you back soon for a bug free stay with a toasty warm pool! Thanks again for being great guests.