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3
Average

1 / 15 Bergthorasgade Apartment

from $107 / night help Estimated Price for guests, Nights

Description from manager

Description from manager

Bedroom 1 / Bathroom 1 / Sleeps 3 / Apartment
Bedroom: 1  Bathroom: 1  Sleeps: 3  Type: Apartment
Functional studio Copenhagen apartment at Bryggen
TripAdvisor property ID 2925183

More Property Details

Book this 1 bedroom apartment in Copenhagen today! A total of 3 people can sleep here comfortably.

Guests can enjoy a internet access and DVD among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 3.5/5 thanks to an average of 3 reviews.

Costs vary, with the average weekly rate as low as $747, depending on travel dates.

The manager responds to 100% of inquiries and last updated the property’s calendar May 04, 2017, so this rental may not be available for your requested dates, but please inquire to confirm.

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About the manager

About the manager

All Copenhagen Apartments
Response rate:
100%
Calendar last updated:
04 May 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Copenhagen Attractions

Amenities

Amenities

General


  • Iron
  • Linen provided
  • Towels provided

Phone / Internet


  • Internet access

Kitchen


  • Fridge
  • Stove

Entertainment


  • DVD player
  • TV

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (3)

Average – based on 3 reviews Average
3 reviews

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“Terrible Experience”

Reviewed 30 Jun 2015

We rented the apartment from 7 June to 11 June. When we arrived, the owner, Philip, opened the door with the key, although he had to wiggle it around to get it to work. He had each of us try to open the door with the key; I was unable to do it at all, and my wife only one time in ten tries. Once inside, Philip showed us around and attempted to set up the wifi connection, but he was unable to do it. Philip was very rushed and eager to leave on his vacation trip, as he got several calls from his wife while receiving us. He left abruptly, without giving us a receipt for the DKK 1580 in cash that we paid as he requested or ensuring that we could open the apartment door from the inside and the outside. He suggested we go to a nearby café for wifi, since the apartment connection did not work. We took Philip’s suggestion and went to the café, but only after spending a very scary half hour unable to operate the lock to get OUT of the apartment. There was no local phone or any way to even call for help. We felt trapped. We finally managed by using a kitchen knife to force the lock back. Clearly this was not an acceptable situation. We were afraid to return, worried that we would be unable to get in and/or get out. We finally reached Philip via the café wifi and asked him to get the lock fixed immediately. He said he was en route to his vacation destination and could not return. He suggested that we go to a hotel if we were not satisfied with the apartment. In a second call an hour later, Philip said that he would ask a friend to go to the apartment to let us in to get our belongings. He also said he would meet us in Copenhagen the following Wednesday to return our payment, which he did not do. As Philip suggested, we did book a hotel for our planned 5-day stay in Copenhagen. We returned to the apartment, and after many tries with the key were able to get in to get our baggage out. We are very upset about this experience and would like to get our money back, including the earlier DKK 366 deposit which we paid. A week later, as we were ready to leave Denmark, Philip contacted us by email and informed us that since lodgers in the past had managed to get in and out, the apartment was functional. He declared that in his opinion, with the concurrence of the All-Copenhagen-Apartments management agency, we had left a perfectly adequate apartment of our own accord, so he would not return any of the money and considered the matter closed. We have contacted the management agency, so far without success. In our view, Philip’s conduct as a host was unacceptable. His attitude throughout was patronizing and rude. We caution anyone who considers renting this apartment to be wary.

Response from the manager Response from owner: I am sorry about the bad experience Jacob and Ellen Naor had during their stay at my apartment. But at the same time I must highlight that it was a really bad experience for all parties involved. I have had more than 30 guests and no one has had the same issues as Jacob and Ellen. Not even close. I received the elderly American couple in the street, helped them with their luggage but was unsuccessful to log on to the internet due to maintenance. It was highlighted that this would be fixed the next day. I spent more than an hour helping the couple with maps of Copenhagen, other things and just chatting. I left the apartement but was phoned less than an hour after. The couple had felt trapped as they were not able to EXIT nor ENTER the apartment - a standard Danish/European door. Using a kitchen knife was never a good idea. The doorknob has to be turned and the door opens. After talking to Jacob over the phone I sent a friend over to help. I had left a fully functional to go on vacation as I had rented out my apartment. When my friend came to the apartment the couple was standing inside the apartment with their bags ready to leave. They were able to enter but decided to leave on their own will. My friend helped them down the stairs with their belongings. Therefore, I decided not refund the couple as they left on their own will a fully functional apartment.

“Highly recommended!”

Reviewed 5 Oct 2014

Wonderful appartment. Very clean and tidy. You have everything you need for a great stay in Copenhague. Very close to transport (bus and metro) and to supermarket Facta. Great host. Very much recommended and hopefully we will be again staying in this appartment soon. Thans Philip.

Review 1-3 of 3

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