CityChalet Silberdistel – Home 3476394 Apartment
- 3 bedrooms
- 7 sleeps
- min stay varies
CityChalet Silberdistel – Home 3476394
- Apartment
- 3 bedrooms
- sleeps 7
- min stay varies
Key Info
- Nearest beach 3 mi
- Child Friendly
- Car not necessary
- Pet Friendly
Description from owner
Description
CityChalet Interlaken, a bright holiday apartment for up to 7 guests in a chalet built in 2012. It offers three bedrooms, a large living room, a fully equipped kitchen, two bathrooms, a furnitured terrace with garden access and free parking. It is situated very quietly in a large garden next to a river & yet in middle of Interlaken.
Families
- Great for children of all ages
- Pets welcome
- High chair
Bed & bathroom
- Bedroom 1: 2 Twin beds
Bedroom 2: 2 Twin beds
Bedroom 3: Bunk bed Twin bed - 1 Full bath, 1 Shower
Amenities
- Wireless Internet
- Mountain Views
- Patio
- Balcony or terrace
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- High chair
- TV
- Satellite TV
- Linen provided
- Towels provided
More Less
Access
- Parking
- Not suitable for wheelchair users
Getting around
Interaction with guest
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the owner
Matt H.
- Response rate:
- 100%
- Calendar last updated:
- 25 Apr 2024
- Years listed:
- 11
- Based in:
- Switzerland
- Overall rating:
Languages spoken: English, French, German
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 46 reviews
Very Good
46 reviews
- Excellent
- 36
- Very Good
- 7
- Average
- 2
- Poor
- 1
- Terrible
- 0
“Nice chalet stay in Interlaken”
A nice chalet located in Interlaken city centre. We stayed at their Harder apartment for 3 nights on our recent visit and liked it. Below is a comprehensive review of the room. What we liked: 1. Apar… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Mrs”
I found City Chalet hard to find, we walked around for a while a sign out the front would have helped, we also had to help a few other people find the place. Our apartment was quite roomy with everyth… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Comfortable oasis of calm in a superb location. Dog friendly.”
Excellently ocated and equipped peaceful Oasis in the heart of Interlaken. Matt is both laid back yet attentive and respected our privacy. Dog and bike friendly. Amenities very close. We thoroughly re… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“City Chalet , Warm and Comfy”
If your are looking for family vacation in Switzerland, cooking, playing games, and chatting with friends and family, this is great place. Fully equipped house (even with indian tea filter, coffee… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Sweet and short”
I booked city chalet for five days in July 2017 . The apartment was exactly as per the pictures and was neet and clean equipped with all necessary goods required for a comfortable stay for my family… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect stay for the family”
One can't ask for more, just about 30 seconds is the supermarket and 7 minutes is the train & bus station of Interlaken West. Chalet is very well furnished and Horn family has maintained well… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great rental property in a great location”
We stayed in the City Chalet from 2-9 July 2016. Such a great located, supermarket literally 30 second walk and about 5 minutes max into the centre of Interlaken, also plenty of parking. There's… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Swiss vacation”
Excellent chalet....very close to the station.... And with all amenities required to make stay pleasurable.... The owner Matt is very prompt in his response and helpful.... We thank Matt and family to… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Fantastic service by owner and staff”
We had the most enjoyable stay of our holiday at CityChalet. The owner, Matt and his staff was very helpful and even assisted our family members with lost luggage after their flight. We really appreci… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Good Place if you require no service at all . Avoid if you can”
The cottage is 10 minutes walk from Interlaken WEST station. This is next to a Denner supermarket. Location is good - you can walk to the cottage from the station even with heavy luggage provided they… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Mr. Iyer Thank you again for your stay with us and your extensive notes here. We take the opportunity to answer to your points: 1) The Wifi is working properly - with some obviously slow times, we agree. But during your stay we measured up to 15GB incoming traffic per day and the backbone load never exceeded 45% load. We do not exactly know where and what we should upgrade or change. Any suggestions from your side? 2) We looked back in our phone list - no calls from you. What support did you expect? We are not a hotel, we rent out non-serviced apartments. The other guests then waited because they arrived way early and we were still busy having their apartment properly ready for them. We don't have a reception as such, we communicate our check-in time (4pm) clearly and also we ask every guest to let us know when they plan to arrive. Therefor it was no ?luck? that your apartment door was open. We had no idea when you will arrive beforehand, so we put up some signs so you can find your entrance easily, go in and make yourself a home. 3) We consider us as family holiday place - and children LOVE the bunk bed. 4) What do expect from a bathroom? We do not claim or try to be luxury, we are a basic offering with basic infrastructures. To your other comments: As far as we know other holiday apartments in Interlake ? the location of our Chalets is incomparable; we are 700m from Interlaken West station and 300m from town center but still it is absolutely quiet here in our little resort. Interlaken is not comparable to Lucerne; we are a small village between two lakes, surrounded by nature and peaks from 700m to 4500m, and Lucerne ? in contrary ? is quite a big (historical) city on a lakeside. For now, generally we would appreciate your concerns about your stay while you are here, so we have the to react on it. We are looking forward to welcome you and your family back for another stay in Switzerland one day soon. Kind regards, Matt Horn & Family
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Matt (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Matt (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Matt (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Matt the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Matt (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Matt (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Matt (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Matt (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Matt (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Matt (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Matt (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Matt (the owner) a message.
If Matt (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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