Description from manager
Description from manager
More Property Details
Book this 1 bedroom apartment in Gatlinburg today! A total of 4 people can sleep here comfortably.
Guests can enjoy a pool, air conditioning, and parking space among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 10 reviews.
The manager responds to 100% of inquiries and last updated the property’s calendar Aug 22, 2017.
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About the manager
About the manager
Oak Leaf Lodging
Oak Leaf Lodging
- Response rate:
- Calendar last updated:
- 22 Aug 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Gatlinburg Attractions
- Air conditioning
- Central heating
- Hair dryer
- Linen provided
- Towels provided
Phone / Internet
- Internet access
- Wireless Internet
Pool / Spa
- Children's pool
- Jacuzzi or hot tub
- Shared indoor pool
- Shared outdoor pool (unheated)
- Elevator access
- Satellite TV
- Balcony or terrace
- Smoking allowed
– based on 10 reviews
- Very Good
The screw and washer on door of shower fell out and the lock on the sliding did not lock. The shower was reported but did not get repaired as indicated in phone call. The shower still worked but having to lift the door for closure was hassle. The condo is a little dated with the carpet and wall paper. Overall, the location was great and with riding the trolley we did not have to drive until we were ready to leave. If the two items that need repaired are fixed, I would stay again.
Response from the manager We appreciate you taking the time to write about your experience. Following up on your review, we apologize if you reported a problem that was not addressed during your stay. We try to always respond quickly. Thank you so much for the great review.
“Excellent location and very clean!!”
We loved this condo! We will definitely be looking to stay here again! It is a great location right near the Ober Gatlinburg tram and a small walk to the main strip! We loved being able to get out and walk everywhere and not have to drive! The condo was very clean and comfy and just right for our small family! The location was pretty quiet and relaxed also to be right downtown Gatlingburg.
Response from the manager Thank you so much! Yes, the great location of Oak Square right in the heart of downtown is one of the best things about it. We are so glad you were happy in this great little condo! We will look forward to having you stay again. Blessings, Oak Leaf Lodging
The Condo was suppose to be Non-Smoke, but the people before us smoke. We had a hard time, because we do not smoke. The manager offer the money back, but we knew we would have a hard time finding something so late. We spray and use candles to get the smell out some. Toaster was broke, and the sink in the bathroom was small. It was clean and the Bedroom had a nice King size bed. Over all I would not stay in this one. The Manager was nice about the problem.
Response from the manager Thank you for writing. We are sorry you had this experience. Smoking is strictly prohibited in any of the rentals on our program. Sadly, some people think the rules apply to everyone but them. Yes, we did offer you a full refund, which you declined, and then offered to come to the condo to attempt to clear the air, which you also declined. You said you had the patio door open and air freshener in the car and that is wasn't that bad. We could have easily replaced the toaster (which we have done) if you had let us know before you were checking out. Since it is always our goal to serve our guests to the best of our ability, we are disappointed that you were not happy during your stay. Blessings, Warren and Maryann
“Super Cute and Cozy Condo!”
This condo was very cute and homey with everything needed for a weekend getaway. It was very clean and well worth the money spent! We felt very safe, and welcome at this particular place. It is within walking distance of anything place in Gatlinburg and even some of the trails in the park as well! Check in was a breeze, and Mr. Hanrahan was very helpful with booking Dixie Stampede tickets for me! I felt very welcome. We will be staying with them again soon! Book this condo for affordable cozy lodging!
Response from the manager Dear Susan, We are so happy you had a wonderful time in Gatlinburg! That is our primary goal for all our guests!! We welcome you and yours back anytime and look forward to sharing lasting memories together!!! Blessings to you and your family, Warren and Maryann
This condo is in a good location for walking in downtown Gatlinburg. Very close to all of the restaurants and shops, great for walking. Very cozy and clean. Very quiet even though it's downtown.
Response from the manager Dear Michelle, Thank you so much for your feedback on this condo. We appreciate that you stayed with us and that you took the time to tell others about your experience. Yes, Oak Square is a great downtown location, and convenient to dining, shopping and attractions! We appreciate you, and hope you will be back again. Blessings, Warren and Maryann
“Good value for the price.”
The condo was good value for the price, especially with the Dixie Stampede tickets at a discounted rate.
Response from the manager Thank you...that's our goal! Come back any time!
“Oak Leaf at Gatlinburg Chateau”
Maryann and Warren are always a pleasure to work with! They are always very accomodating. Staying at Oak Square is nice. It is very close to the main strip. We have stayed in several condos offered by Oak Leaf. This particular condo #201 was not the best I have stayed in but still clean and very inexpensive per night. I would reccommened and have reccomended to others to use Oak Leaf.
Response from the manager Thank you for your feedback about condo #201, we will follow up with the owner. Our goal is to provide clean and comfortable at the best prices. We appreciate your loyalty and hope to see you back again soon. Blessings, Warren and Maryann