Description from owner
Description from owner
More Property Details
Book this 3 bedroom house in Kinsale today! A total of 6 people can sleep here comfortably.
Guests can enjoy a parking space, internet access, and DVD among other amenities offered by this rental.
Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 14 reviews.
Costs vary, with the average weekly rate as low as $1641 to as high as $2873, depending on travel dates.
The owner responds to 65% of inquiries, which is lower than average, and last updated the property’s calendar Jun 19, 2017, so this rental may not be available for your requested dates, but please inquire to confirm.
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About the owner
About the owner
- Response rate:
- Calendar last updated:
- 19 Jun 2017
- Overall rating:
Languages spoken: English, German
Proximity to TripAdvisor's Top Kinsale Attractions
- Central heating
- Hair dryer
- Linen provided
- Towels provided
- Washing machine
Phone / Internet
- Internet access
- Wireless Internet
- CD player
- DVD player
- Satellite TV
- Balcony or terrace
- Smoking allowed
– based on 14 reviews
- Very Good
“outstanding rental in Ireland”
The anchorage near Kinsale is an amazing house to rent. To start with, the service was responsive, personal and friendly. We were personally greeted by the property manager, given a thorough tour of the 3 floors of the house and instructed on the workings of the many electronic features. The top-end kitchen was immaculate and complete with any appliance or cooking gadget you could ever need. The nicest touch was a fridge stocked with all the freshest ingredients for a full Irish breakfast for the next morning! The 3 bedrooms were all extremely comfortable, clean, and nicely made up for our arrival. All have a gorgeous view of the harbor. Also, the bathrooms were spotless and supplied with towels. The location of the anchorage can't be beat. The views are beautiful, from the kitchen, living rooms and bedrooms. The outdoor patio is very large, clean, and outfitted with comfortable furniture and a what appeared to be a brand new grill, perfect for relaxing and enjoying the same amazing view of the water and distant farms. It is entirely possible to walk into Kinsale and explore the charming town. The neighboring pub called the Bulman, is a classic. It has good food upstairs, a cozy pub and bar food downstairs. We never noticed any noise at all from the Bulman and it was certainly convenient. We greatly enjoyed our stay and love to return there again.
“Great location, great amenities”
We stayed here for one week in June 2013 and thoroughly enjoyed it. The house location is stunning and is close by to Kinsale so you have everything on your doorstep (try the Scilly walk into town for lovely views). It was amazing to wake up to such beautiful views each morning. The house had everything you could want and was finished to a very high standard. All items worked well and we enjoyed the BBQ and sitting out on patio for breakfast, lunch and dinner on a number of occasions. The kitchen was well stocked and all the aV (Sky HD TV, Broadband, music centre/iPod docks) worked well. They also provided a travel cot & high chair for our little one which was really handy to save on the packing. We found the meet & greet great and they even stocked the fridge with all you needed for a full Irish the next morning which was great after our long drive down as we didn't need to go anywhere that evening apart across the road to the Bullman for a pint and some lovely seafood. All in all we had a great stay & hope to be back again..
“Don't believe on the pictures, house unclean and rundown”
We arrived to The anchorage and had to wait for the keys of the house, as soon as we entered we knew we had paid too much for what it was. The house was not clean, we found bags full of garbage, the floor was dirty, spider webs all over the kitchen and terrace, and the state of the barbeque was grotesque -full of grease, we had to clean it and it took us 3 hours to clean it-, the kitchen appliances are super old and the cabinets were dirty, on the terrace the chairs and sub beds had no cushions -see that in the pictures they appear to have cushions-. We called to complaint about all this and the real estate agent just said that they only handled the keys not the cleaning of the house, so we had to hire cleaners and paid for that ourselves. In one of the bedrooms the pillow cases were stained and on the solarium the shutters don't opened so we had no sun there. The aGa kitchen does not work and on a rainy day you just can't watch TV because the Cable system its too old. The only good thing about this house was the location and the view, but to be honest you can find better and cheaper options with the sale or even better views in Kinsale.
Response from the owner Dear Guest, Firstly I would like to apologise on behalf of the Anchorage and our management team for what clearly appears to have been a very disappointing stay for you and your guests. For us this is a first. This property has been completely renovated in the past six years. This renovation included new plumbing, heating, plastering and wiring as well as a new kitchen, bathrooms, wood burner, fireplaces and Aga. Only the very best quality, fixtures, appliances, tradesmen, interior designers and craftsmen were used in this renovation and no expense was spared. We have never received anything but glowing reports from all that have stayed and we pride ourselves on the many return guests we have had from all over the world, which is why we are taking this complaint so seriously. Let me assure you that we are fully committed to tackling every issue you raised. Please allow us to outline below the step we have taken. Cleanliness: The property cleanliness is something that we tackled immediately on finding your complaint letter, which the Property Manager found an hour or so after your departure on the property computer. We take cleanliness very seriously which is why we have employed the most reputable cleaning company in the region to manage the cleaning of this property as well as the linen changeovers. We have consulted with them and shared your feedback on the six specific points you raised with regard to cleanliness (Rubbish bags Cleaners forgot to remove to the outside bins the two rubbish bags from the downstairs utility room after the property turnaround, floor cleanliness, spider web above built in fridge, BBQ cleanliness and kitchen cabinet interiors). We have put in place revised processes to ensure that these issues never reoccur. Thank you very much for highlighting these issues to us. Responsiveness: We have also addressed the issue whereby you contacted the rental agent and did not get a suitable response. The rental agent is in fact only responsible for the rental of the property and the Property Manager, which each guest meets on arrival, is responsible for guest check in, house orientation, guest services throughout the stay and check out. The Property Manager’s mobile / cell number is always given to every guest on arrival and is available 24 * 7 for any issues / questions that guests may have with the property during their stay, as well as concierge services (babysitting, restaurant recommendations etc.) Clearly there was a communication issue here and we have addressed this with both the letting agency and the Property Manager. Again we thank you for this feedback. In terms of “the kitchen appliances are super old”, as mentioned above, the kitchen and dining area have been completely modernised in recent years, with Italian marble tiling, with the latest and best of AEG, Liebherr and SMEG appliances throughout (The AEG fridge and the built in coffee machine were installed brand new out of the box the week before you arrived at a cost of €5000), the kitchen and furniture are all custom and handmade contemporary walnut and beach wood, crafted by expert craftsmen and hand fitted in the past four years. The crockey (Brown Thomas Home craft), the cutlery (knewbridge) and the wine glasses (John Rocca crystal collection) again were all purchased in recent years. So with that in mind we were honestly at a loss to understand what you meant by “the kitchen appliances are super old” until we spoke in person to the Property Manager and she informed us that you had pointed out a number of “cooking Pots”, two, that showed signs of wear and tear. Again we thank you for pointing this out and a new set of cooking wear was installed in the Kitchen immediately after your departure. The Aga. The Aga does in fact work and is serviced, like clockwork, annually by a certified Aga fitter. The service record can be seen in the property kept in the drawer beside the Aga. It is however turned off annually during the months from April to October as it typically makes the kitchen too hot at that time of year (+30 degrees celcius). This is stated in the rental agreement signed by all guests before arrival. It is also stated in the guest information booklet in the property itself. There are seven other cooking hobs and three other ovens in the kitchen outside of the Aga, as well as a microwave but in saying that if a guest wishes to have the Aga turned on during their stay we would have no issue coming to some arrangement on request. There appears to have been a communication issue here which we have now brought to the attention of the Property Manager to ensure that this is explicitly stated to all guests on check in. Thank you for brining this to our attention. Outside Seat Cover & blinds: The seat covers are stored under the stairs in a closet and should have been made available to you and the batteries for the remote control for the roof blinds have been replaced. We apologise for any inconvenience caused here. These items have now been added to the Property Manager’s check in list. Thank you for this feedback. Cable TV: In terms of the cable TV system it is a Sky + HD world package (World package meaning every channel available to sky viewers) connected to a Samsung 40” flatscreen TV and bose home entertainment system that allows you to have multi room viewing to the other Samsung flat screen TV’s in the house as well affording guests the ability to link Ipad, Apple TV, Ipod etc. for multiroom viewing and audio. This was wired throughout the house as part of the renovation works in recent years. The Satellite package and equipment was installed less than twelve months ago. Unfortunately due to the proximity of the dish to the Ocean (10 feet) it does tend to get rusty and in heavy wind there can be some issues with the connection. There is very little we can do about this and can only hope that guests have fairer weather during their stay. Overall we are very disappointed that you did not enjoy your stay at the Anchorage. We have taken on board and addressed your criticisms, feedback and opinions. We truly very much appreciate your evaluation. It will only stand to drive us further to improve standards and the consistency of our offering. We also ask that you contact the letting agency so that we can organise to make right on the costs you incurred on cleaning. With best regards, The Anchorage management team
We stayed in The anchorage for the May Bank Holiday weekend and we couldn't have been more pleased with our stay! The house was magnificent and at an ideal location to all of the amenities. The staff at the agency and the owners of the house couldn't of been more helpul and we will definitely be back next year!