From
$119 / night
Total guests, Nights

CASA SERENO – Home 4504398 Apartment

  • 2 bedrooms
  • 4 sleeps
  •  min stay varies

Key Info

  • Beach / lakeside relaxation
  • Nearest beach 0 mi
  • Swimming pool
  • Child Friendly
  • Car advised
  • Air conditioning
  • No pets allowed

Description from owner

Description

Casa Sereno is a luxury apartment in Burgau, Western Algarve that has been fully refurbished to a very high standard and sleeps 4 (6 if using the sofa bed in lounge).

There is 1 double bedroom with on suite with shower and Jacuzzi bath plus one twin bedroom with 2 single beds. There is a further bathroom with large shower and both bathrooms have under floor heating.

The lounge has a smart TV with all UK channels, DVD player, Bluetooth speaker and free Wi Fi, there is a sofa and a sofa bed plus coffee tables, the dining area has a 6 seat table and a sideboard.

The kitchen is fully equipped with a full size oven and hob, washing machine, dishwasher, fridge freezer, toaster and microwave, The apartment is air conditioned and all linen and towels (except beach towels) are supplied.

All rooms open on to the 11 meter balcony which has a built in BBQ and quality outdoor furniture. There are great views over Burgau to the sea and the Monchique Mountains.

The apartment is located in a well maintained complex and there is an on site restaurant and bar, plus a swimming pool and gardens. The fishing village of Burgau is a 5 minute walk and has lovely old cobbled streets that lead down to the blue flag beach. There are a variety of shops and good restaurants and bars.

The surrounding area also has a selection of stunning beaches many of which are excellent for surfing. The Monchique mountains are a short drive away with wonderful scenery, forests and lakes.

The location is safe and friendly and appeals to both couples and families alike.

COVID-19:

We have been awarded the Clean & Safe Certificate issued by Directorate-General for Health (DGS) Portugal which ensures that our guests are kept as safe as possible.

More Less

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • Bedroom 1: Queen Bed
    Bedroom 2: Full bed
    Beds in other rooms: Sofa beds
  • 1 Shower, 1 Attached (ensuite)

Amenities

  • Wireless Internet
  • Air conditioning
  • Shared outdoor pool (unheated)
  • Children's pool
  • Grill
  • Balcony or terrace
  • Sea view
  • Internet access
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Kettle
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • TV
  • Satellite TV
  • DVD player
  • Linen provided
  • Towels provided

More Less

Access

  • Parking
  • Not suitable for wheelchair users

Getting around

A car is recommended but not essential as local public transport is very efficient and reasonably priced.

Policies

Check in time: 15:00, Check out time: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: ($191.04) £150.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the owner

Michael S.

Tourist License
001122

Average reply time:
3 hours 6 minutes
Response rate:
100%
Calendar last updated:
19 Feb 2024
Years listed:
9
Based in:
United Kingdom
Overall rating:

Languages spoken: English

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Excellent
31 reviews

Excellent
28
Very Good
3
Average
0
Poor
0
Terrible
0

“Wunderschönes und liebevoll eingerichtetes Apartment”

Reviewed 23 Oct 2023

Das großzügige und liebevoll eingerichtete Apartment hat unsere Erwartungen mehr als übertroffen. Die gesamte Wohnung war in einem sauberen und gepflegten Zustand. Sogar nützliche… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Clean, spacious & 5 mins to beach”

Reviewed 31 May 2023

I've stayed at Casa Sereno a number of times now and have never been disappointed. The booking system is flawless. The place is always spotless upon arrival and the property manager is always the… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Fantastic”

Reviewed 14 Sep 2021

Location overlooking village fantastic great shared pool hope they will have us again twould definitely book again

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Magnifico alojamiento y ubicacion”

Reviewed 24 Aug 2020

El apartamento es perfecto, no falta detalle y esta decorado con mucho gusto y calidad, las camas, toallas, los cuadros... La ubicación excepcional para disfrutar de Burgau , pueblo tranquilo… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Brilliant”

Reviewed 9 Oct 2019

Couldn't have asked for more really. The apartment is beautiful, with nice views and close to everything, including the beach which is only a 5 minute walk. Both Ana and Joao (house managers) we… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Sehr gepflegte Ferienwohnung in ausgezeichneter Lage”

Reviewed 17 Jul 2019

Sowohl der Kontakt mit dem Eigentümer (Mike) wie dem Manager vor (Joao) waren ebenso professionell wie freundlich. Die Wohnung liegt nur einen kurzen Weg vom Strand entfernt, ist sehr gepflegt un… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Many thanks for your kind comments Michael and we are pleased that you enjoyed the apartment and location so much. We hope to welcome you back to Burgau sometime in the future. Best wishes Mike Stephenson

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Great apartment,great location”

Reviewed 24 May 2019

This was our first time in this apartment, we were greeted by the property manager who showed us how everything worked, which was very helpful. The apartment had everything we needed. Everywhere is lovely and clean and modern. We enjoyed the peaceful area, with lots of excellent restaurants. We loved it so much we just booked to go back next year.

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Many thanks for your kind review Janet, I am pleased that you had a good holiday. Its great news that you are visiting again in 2020 and we look forward to welcoming you back to Burgau. Best wishes Mike Stephenson

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Lovely, well equipped apartment in a great little town”

Reviewed 11 Oct 2018

This was our first stay in Michael's super apartment, but won't be our last! The apartment is immaculately clean and very well equipped, with a very large balcony with built in barbecue. … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Thank you so much for your kind review. We are pleased that you enjoyed your stay and hope to welcome you back to Burgau in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Wunderbar”

Reviewed 9 Sep 2018

Vielen Dank für zwei wirklich tolle Wochen. Das Apartment ist komplett ausgestattet und mit Liebe zum Detail eingerichtet. Unsere Familie fühlte uns schon nach kurzer Zeit wie zu Hause. Die … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Many thanks for your kind review. We are pleased that you enjoyed your holiday and hope to welcome you back to Burgau in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Perfect base for excellent holiday.”

Reviewed 13 Aug 2018

The apartment was superb and as we were a party of 5 the sofa bed was used every night, which was very comfortable and no problem. We had call to ring the local support team twice for minor issues and… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Many thanks for your kind review and I’m pleased that you had a good holiday and enjoyed the apartment. We hope to welcome you back to Burgau at some time in the future.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-10 of 31

FAQs

How do I find more info about the property?

You can get in touch with Michael (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send Michael (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Michael (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view Michael the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send Michael (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Michael (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to Michael (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Michael (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Michael (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Michael (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact Michael (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Michael (the owner) a message.

If Michael (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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