Luxury 5* Country Home beside Gleneagles – Home 492884 House
- 6 bedrooms
- 10 sleeps
- 2 nights min stay
Luxury 5* Country Home beside Gleneagles – Home 492884
- House
- 6 bedrooms
- sleeps 10
- 2 nights min stay
Key Info
- Child Friendly
- Car advised
- Pet Friendly
- Private garden
Description from owner
Description
Located in the stunning grounds of the Gleneagles Hotel and Resort lies our newly renovated luxury home which sleeps 10 people. Comprising of 6 bedrooms and 4 bathrooms, kitchen, dining and living rooms and an adjacent den. Feel part of the hotel in your own private setting. We have been awarded a 5* rating from the Scottish Tourist Board for every year since 2013.
Access to the many dining and leisure facilities of Gleneagles Hotel and Resort as follows: Four magnificent golf courses, including the 2014 Ryder Cup course. First class hotel restaurants & bars. Shooting. Falconry. Horse riding. Hill walking. Spa & Wellness Centre. Mountain biking. Gundog school. Dog training. Off-road driving. Fishing. Wildlife photography. We recommend you pre-book all activities directly with the resort prior to your arrival.
GOLFERS - Please contact us for details of our Sovereign golf package whereby we can offer preferential green fees on all courses at Gleneagles
HEALTH CLUB - Please contact us if your are interested in arranging access to the Hotel's pool, gym, tennis and other leisure facilities during your stay.
All Gleneagles activities are subject to an additional cost and that the rates payable may differ from those paid by hotel residents.
Please note that our property sits in a quiet neighbourhoods area and any guests visiting the property must abide by the following rules:
1. The gardens are communal. Whilst dogs are permitted they must be on a lead and all mess must be cleaned up. Please also be respectful of our neighbours' property and privacy.
2. A maximum of 3 cars may be parked on the driveway. Cars must not be parked on grass or on the communal road at Balmoral Court.
3. No ball games are permitted at any time
4. No outside activities or loud music after 10pm at night.
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Families
- Great for children of all ages
- Pets welcome
- High chair
Bed & bathroom
- Bedroom 1: Full bed
Bedroom 2: Twin bed
Bedroom 3: Twin bed
Bedroom 4: Full bed
Bedroom 5: Full bed
Bedroom 6: Full bed - 2 Full baths, 2 Attached (ensuites)
Amenities
- Wireless Internet
- Private garden
- Grill
- Balcony or terrace
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
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Access
- Parking
- Not suitable for wheelchair users
Interaction with guest
Policies
- Check in time: 16:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($124.57) £100.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
Shoe Free House
Golf Package Available
Gleneagles Health Club Access
About the owner
Peter/paul S.
Tourist License
PK11493F
- Average reply time:
- 2 hours 1 minutes
- Response rate:
- 100%
- Calendar last updated:
- 19 Apr 2024
- Years listed:
- 10
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 48 reviews
Very Good
48 reviews
- Excellent
- 39
- Very Good
- 7
- Average
- 1
- Poor
- 0
- Terrible
- 1
“Excellent place”
Lovely house in a beautiful area. Family had a great time. Laura was a great help always there when we needed any help. Would definately book again.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Amazing Stay”
We were a three generation family of 9 who stayed at this lovely property for a week. The location is amazing, plenty of walks and easy access to Edinburgh on the train. We were met by Laura on our ar… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“DISGUSTING - NOT A 5 STAR PROPERTY”
I feel I need to bring this to everyone’s attention . This property is not 5 star as advertised. Booked this for a special occasion for a graduation. We were so disappointed . The house was… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner As owner of the property I feel I have to address the comments in this review, some of which are fair, some of which aren’t. The administration for this property is run by a small team in my office. They handle all incoming email requests from guests and work during regular office hours. The guest above sent numerous emails on a Sunday evening demanding an immediate response. These emails were not seen until the Monday morning and were acted upon immediately and most certainly not ignored. Our local property manager, Laura, was in contact with the guest on the Sunday but was not authorised to approve the 100% refund which this guest sought. Our windows are professionally cleaned every four weeks and were scheduled to be cleaned in the week prior to the above guest arriving. On this occasion our window cleaner let us down and could not get to us until the following Tuesday – the day after this guest checked out. With regard to cleaning, we do not feel the above comments are entirely fair. The guest specifically referred to dust sitting inside the window (i.e. the inner workings of the window you only see when the window is open). We have amended our cleaning practises to ensure that this area is cleaned more regularly as it had been previously overlooked since our own cleaner cleans the inside and the window cleaner the outside, both cleaning when the windows are closed so neither seeing the dust within. Our cleaner has a very tight turnaround on days when one set of guests leave and others arrive, which has been a frequent occurrence this summer where we have been booked each and every day. She ensures that all areas are sanitised and accepts that because of this some dusting may not have been up to standard but that her priority is the sanitisation. We have taken steps to ensure additional dusting is carried out at the property. The comments regarding the hob and fridge are simply incorrect, all pots work perfectly well with the induction hob and the fridge operates perfectly (as does the spare drinks fridge in the utility room). Also incorrect is the comment on light bulbs which Laura checks prior to every check-in. There was one light in one bedroom not working upon check-out of the above guest (the bulb was immediately replaced). We accept that there are some confusing switches (which we are having corrected in November) but the lights do all function correctly. I would encourage other guests to look at other reviews for our property as the above review is entirely inconsistent with the experiences of every other guest.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Enjoyable stay”
Stayed for two nights recently in this lovely house. it is a well equipped property with everything you need for a great stay. The house is comfortable and the bathrooms/showers very powerful. However we were a party of 8 and all of us felt that there were a number of simple things that needed addressed to bring this house up to a five star standard. There were some obvious things, like a broken handle on the fridge, some light bulbs not working that would be easy to fix. On a quick glance the house appears clean and welcoming, however it really needs a deep clean. There were many dusty areas, crumbs on the couches and the oven, tiles etc in the kitchen were definitely in need of a thorough cleaning. For me personally the most problematic issue was the extremely uncomfortable pillows and not the best quality bed, which I would have expected in a property of this standard. There seemed to be a considerable difference in quality from the master bedroom to the other bedrooms, not really helpful when 4 couples are sharing the house, all expecting a similar standard of comfort. It is a great house in a great location but definitely in need of some simple care and attention to make it worthy of five stars.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Flexible accomodation in great location.”
House was great for a party of 10 adults. Plenty of space for dining, socialising and sleeping. Kitchen had plenty of crockery and cutlery and equipment for the numbers in our group. There were a f… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Home comforts in a great location”
We really enjoyed our stay in this house right on the doorstep of the hotel, with access to plenty walks and activities. The house was very clean, spacious and well equipped with plenty of comfort in the bedrooms and living areas. The kitchen also had all we needed for all cooking and the welcome pack was a nice touch. Thank you!
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Many thanks for your kind words and we're delighted to hear you enjoyed your stay with us. We hope to see you again.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect”
Stayed for two nights in September 2018 as a family booking including young children. Tracey was wonderful - she met us to check us in and showed us where everything was. The house is amazing with… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Disappointing.. not 5 star rating”
We booked this accommodation for our October break. We have been booking various breaks similar to this for the past 20 years. This was the most expensive cottage to date and having read the reviews w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Ann, I feel that since your review is posted permanently that I must also record my response online. It is disappointing to receive a three star review when the only actual faults were broken microwave buttons (which had fallen or been taken off) and a faulty DVD player. Tracey was contacted on numerous occasions throughout your stay, firstly to say you couldn’t find the microwave (which was in clear view), then to say that you could not follow the instructions for the hob (which all other guests had followed without issue) and then with two further messages at almost 10pm and 11pm respectively in respect of the DVD player. In addition, you reported that a hot water tap had developed a fault. A plumber was quickly dispatched to resolve it. Your review claims the following, all of which are untrue: 1. That we only have basic Sky channels. This is simply incorrect – we have all sports and movie channels. 2. That lights were not working. Tracey checked every bulb following your departure and all work perfectly. Some lights are on a three way switch which she believes may have confused you. 3. That the oven did not work properly. The oven is in perfect working order. As property owners, we know that some guests are more challenging than others but will always do our best to assist guests throughout their stay and offer to recompense guests where we feel that we have fallen short in our standards. In your case, the only legitimate claims for complaint were i) broken microwave buttons (although the microwave still functioned – it has since been replaced) and ii) a faulty DVD player (cause unknown although it is only 8 months old). Under the circumstances, we considered a credit of £100 to be extremely generous. To make wild accusations that we as property owners were aware of problems and had done nothing to remedy them is unfair and without any basis. The many other reviews of our property confirm that ours is indeed a luxurious property that fully warrants its five star Visit Scotland rating. Kind regards, Peter
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Nice weekend”
Had a great time here with my friends. House was spotlessly clean and very comfortable. Just a couple of minutes walk to the hotel Only one slight negative was running out of toilet paper! Would… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Lovely house”
We had a family gathering to celebrate a 60th birthday. The location was ideal for people travelling from various parts of Scotland. The house has plenty of space for 10 adults and 2 dogs. It did not… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your lovely feedback and we are delighted to hear you enjoyed your stay. We hope to see you again if you are visiting Gleneagles.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Peter/Paul (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Peter/Paul (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Peter/Paul (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Peter/Paul the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Peter/Paul (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Peter/Paul (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Peter/Paul (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Peter/Paul (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Peter/Paul (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Peter/Paul (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Peter/Paul (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Peter/Paul (the owner) a message.
If Peter/Paul (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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