Bridge House – Home 6708420 House
- 4 bedrooms
- 8 sleeps
- min stay varies
Bridge House – Home 6708420
- House
- 4 bedrooms
- sleeps 8
- min stay varies
Key Info
- Beach / lakeside relaxation
- Ask about children
- Ask about pets
Description from manager
Description
Bridge House sleeps 8 and is part of the Bridge House Complex which offers private parking for 2 cars, large gardens and a tennis court.
It is very spacious and extremely well equipped. Lots of character including original beamed ceilings and window shutters. There are two parking spaces. On the ground floor there is a fabulous and very well equipped dining kitchen with large oak dining table and eight chairs. Well fitted kitchen with induction hob, oven, dishwasher, microwave, fridge and freezer. A separate utility room has a washing machine, dryer, iron, ironing board and plenty of coat hooks. There is one large ground floor bedroom with pine bed, wardrobe and drawers, window shutters and the original fireplace.
Additional amenities include: walkers, TV/DVD, fire/log burner, cyclists, pub within 200m.
Bed & bathroom
- Bedroom 1: Full bed
Bedroom 2: 2 Twin beds
Bedroom 3: Queen Bed
Bedroom 4: 2 Twin beds - 1 Full bath, 1 Shower, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Mountain Views
- Swing set or jungle gym
- Trampoline
- Grill
- Patio
- Bicycles available
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- TV
- Stereo system
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($123.98) £100.00 - Smoking
- Please contact the owner
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Keswick Cottages
- Average reply time:
- 3 hours 43 minutes
- Response rate:
- 95%
- Calendar last updated:
- 17 Apr 2024
- Years listed:
- 8
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 6 reviews
Very Good
6 reviews
- Excellent
- 5
- Very Good
- 0
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Poor Overall Experience & Safety Concerns”
The letting agents, owners and management team for this property have become complacent and need to take stock of their customer experience care. On arrival, one bathroom extractor fan was particularl… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager We are the small local business who look after the house. The whole team work extremely hard from booking through to departure to ensure our much valued guests are happy and comfortable in their accommodation, so it was extremely upsetting to learn that you had the impression guests are taken for granted as it is simply not true. I would like to address each of the points raised in your review and explain as it seems there has sadly been some misunderstanding. Maintenance - We carry out as many property checks as possible to try and avoid any inconvenience to guests during their stay, but unfortunately on occasion maintenance issues will occur while properties are occupied. We leave all of our contact information in the house and are only down the road if there is anything our guests need. As soon as you reported the maintenance issues to us, including the bathroom light, a qualified engineer, who looks after the maintenance of all the Bridge Complex, came round to investigate your concerns and rectified the maintenance points raised. I have to wonder why you were under the impression the woman who came round to fix the issues reported was the cleaner, she is the site maintenance Manager and I can assure you is fully qualified and more than capable of dealing with the issues you reported, and did so there and then. Parking - All properties on the Complex are allocated two car parking spaces. The car park and grounds are a shared space for the convenience and enjoyment of ALL guests on the complex. In this case, your third car would have been obstructing the walkway and gate onto the courtyard, causing difficulty for other guests with pushchairs or wheelchairs, so the member of staff could not permit you to leave your car there. Even putting this point to one side, all properties on the complex are advertised as having parking for two cars, and I hope you’ll understand that if one property was permitted to ‘squeeze’ an extra car into their two allocated spaces, what would be stopping the other 8 properties that share the car park from doing the same? Suddenly having an additional 9 vehicles on a car park designed and laid out carefully, in accordance with insurance, health & safety guidelines etc. is just not feasible. The member of staff who spoke with you did offer help and advise on other nearby parking options for your extra car. Security Bond – We do pre-authorise a security bond to your card to cover for any major damages or breakages in the property, rather than beds not being stripped. Guests are informed of the security bond at the point of booking, and it is included in your booking confirmation and summary. It was extremely upsetting to read your review, and we would urge you to consider the damaging impact that online comments of this nature can have on small businesses. To claim that we are a company who do not care about our guests is completely false and potentially very harmful. I only hope anyone considering staying with us will look at our other guest reviews, 99% score for customer service and 99% score for customers who would return/ recommend.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“feels like our second home”
Over the past 20 years our family has stayed every summer in one or other of the lovely Bridge House appartments, mostly in Bridge House. Apart from the amenities in the actual house, the surrounding … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Sheila, thank you very much for your kind comments and continuous support for our small family business. We're so pleased that Bridge House continues to make the perfect cosy convenient base for your adventures in and around Keswick. We look forward to seeing you all again soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Spacious luxury 3 minutes walk from town”
We've stayed in the Bridge House complex many times over the years, but this was our first time in Bridge House. What a treat! There was a box of biscuits to welcome us in the fabulous big kitche… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Julie, thank you for taking the time to review your stay in Bridge House! Great to hear it's been another successful family holiday enjoyed by all! Hope to see you again soon, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Another great weekend in Keswick at Bridge House”
If you’re stopping in Keswick, and why wouldn’t you because it has everything the Lakes has to offer without too much of the tourist travel coach trade. Then there is only one place to st… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager We really appreciate you taking the time to leave a lovely review following your stay! It's definitely easy to see why Bridge House is a firm favourite for so many with the convenient location and high standards throughout. We look forward to welcoming you and your family for another visit soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely house, great location.”
Great house, recently refurbished kitchen and ground floor en-suite Bedroom. Loads of space, we were 6 adults, 2 kids and 2 small dogs. Fully enclosed garden, shared with 3 other cottages. Perfect lo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Many thanks for taking the time to leave a lovely review following your stay. The property is perfect for families with the large outdoor garden and short walking distance into town as well as the supermarket and bus station just around the corner. I hope you took advantage of the discounts in our brochure for the local eateries? We are delighted you enjoyed your stay with us and hope to see you again very soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Wedding Anniversary family gathering”
Stayed here many times and property never disappoints. Bathroom facilities top class and high class large kitchen. Lovely spacious lounge to relax in the evening. Off road parking for 2 cars a bonus a… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your wonderful review, we are delighted that you have enjoyed another holiday in Bridge House! We hope that you liked the recently renovated ground floor facilities including new kitchen, bedroom and ensuite on your most recent visit. We look forward to welcoming you and your family for another stay very soon. Keswick Cottages.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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