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from $95 / night help Price for guests, Nights approx:

Description from manager

Description from manager

Bedrooms 2 / Sleeps 6 / House
Bedrooms: 2  Sleeps: 6  Type: House
Herzwood D301
TripAdvisor property ID 6752840

More Property Details

Book this 2 bedroom house in Canaan Valley today! A total of 6 people can sleep here comfortably.

Guests can enjoy a pool among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 2/5 thanks to 1 review.

Costs vary, with the average weekly rate as low as $440 to as high as $1890, depending on travel dates.

The manager responds to 100% of inquiries and last updated the property’s calendar Aug 22, 2017.

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About the manager

About the manager

Mountain Top Rentals
Response rate:
100%
Calendar last updated:
22 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Canaan-valley Attractions

Amenities

Amenities

General


  • Fireplace

Pool / Spa


  • Jacuzzi or hot tub

Entertainment


  • CD player
  • Satellite TV

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (1)

– based on 1 review
1 review

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“Would not recommend”

Reviewed 14 Mar 2017

I arrived with my family of six in the evening- close to 8pm and before doing so, I called to remind Mountain Top Realty that we were six and would need the sofa bed made up. They said not to worry, that it would be. It wasn't. The condo was cold when we came in 55 degrees. There were crumbs under the sofa bed, the microwave's handle had tomato sauce on it (I suppose that is what it was). The extra blankets had white stains on them. There was food in the fridge left behind and clothes in all the closets. The blinds in the living room where my children slept were completely broken and all the bright light from the ski resort base shown in. Upon check out, we were asked to leave the dish washer running, drive with the trash for a couple of miles to throw out at a specific location (if not they would charge us 25$), asked to bring down temp to 55 deg, to leave our linens in washing machine running, to drive out to main office to leave the keys...I may be leaving something out. This bothered us because we went out to ski and have a relaxing weekend away from all the rush. However, what bothered us the most, was the fact that we wrote to the realty office a day or two earlier to ask if we could have a late check out (regular check out is at 10;30am) since the season is practically over and there was no one coming after us (we checked) and they said we were only allowed to stay until 12pm. I don't think they seem to care much for quality customer service. I have never given a bad rating for any property that I have every rented. Last year I rented a place in Snowshoe by owner. Wow...she really went above and beyond to make us feel welcome. For $300.00 a night in a property which is not in tip top shape, I would expect a lot more from the customer service at least. I gave two stars instead of one, because of the good location and because the owners seems nice from what I could see they have up on the walls, etc... If the place would have been better presented and there weren't so many extra rules like driving the trash a few miles with us, then our stay would have been much more pleasant.

Response from the manager March 6, 2017 - Dear Becky, Hello, I hope you are well. We have booked this property for next weekend- Friday and Saturday. Is there any chance that we can get a refund? It looks like it is going to rain :( We already have ski lift tickets too and are losing so much money... If this is not possible at least can we postpone our stay for next year for Feb and not lose our money? Thank you! Best wishes, Andrea March 9, 2017 -Hello Becky, Thank you for your replies to all my emails! We are happy to say that we are heading to Timberline tomorrow and as we will be leaving from Bethesda, MD after kids get out of school, we will likely be arriving closer to 8pm ( its about 4hs drive from here). In that case will the key be at the condo? We will be using the two bed rooms plus the sofa bed in the living room. Does the property supply linens for the sofa-bed? Becky, do you think its possible that we have a late check out? We have pre-purchased lift tickets for Sunday as well ⛷. Thank you for all your service and help! Best wishes, Andrea March 10, 2017 -Hi Andrea, Please see the email regarding check-in with late arrival info. You will pick up the keys at the office. Linens are provided for all beds and sleep sofa. We cannot guarantee a late check-out. You will need to check the calendar Sunday morning and if no one is coming in you can stay until noon. Thanks. Becky

Review 1-1 of 1

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