9 The Townhouses – Home 6817491 Cottage
- 5 bedrooms
- 10 sleeps
- min stay varies
9 The Townhouses – Home 6817491
- Cottage
- 5 bedrooms
- sleeps 10
- min stay varies
Key Info
- Beach / lakeside relaxation
- Child Friendly
- Car not necessary
- Pet Friendly
- Private garden
Description from manager
Description
Number Nine The Townhouses is a lovely slate-built Lake District house, located in the very centre of Keswick (3 min walk to the shops) yet also offers its guests the possibility to walk up Latrigg or Skiddaw from the front door. The property offers spacious accommodation for up to 10 adults, in five double or king bedrooms over three floors of accommodation. Two of the bedrooms are en-suite with a further bathroom at first floor. There are views to the mountains on both sides, particularly at the top floor. The property comes with complimentary car parking permits for 2 cars in the nearby carpark.
The property is teeming with original features, such as the period fireplaces in the bedroom (decorative only), and the period tiling in the hallway. Complimentary toiletries are provided in the bathrooms. The dining room makes a lovely place to enjoy dinner together at the end of the day. A small private outdoor area allows a place for a glass of wine or a coffee, if the weather is good. A smart TV, and solid wifi, are provided in the house if the weather isn’t so good! The house is supplied with other useful amenities such as a washing machine, a dishwasher and a coffee maker.
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Families
- Great for children of all ages
- Pets welcome
Bed & bathroom
- Bedroom 1: Full bed
Bedroom 2: Full bed
Bedroom 3: Full bed
Bedroom 4: Queen Bed
Bedroom 5: 2 Twin beds - 1 Full bath, 2 Showers
Amenities
- Wireless Internet
- Mountain Views
- Private garden
- Grill
- Patio
- Bicycles available
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
- Housekeeping Included
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Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($123.55) £100.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Keswick Cottages
- Response rate:
- 95%
- Calendar last updated:
- 20 Apr 2024
- Years listed:
- 8
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 10 reviews
Very Good
10 reviews
- Excellent
- 8
- Very Good
- 1
- Average
- 0
- Poor
- 1
- Terrible
- 0
“Warm, stylish accommodation in a great part of town.”
Brilliantly located, tastefully decorated and surprisingly cosy for such a big house. This is the third of the Townhouses I've stayed in over the years and I'll definitely return.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for your review! We're so happy that you found 9 The Townhouses tastefully decorated, brilliantly located and cosy. We love that you're returning guests to the Townhouses, we hope you had a wonderful time. We can't wait to welcome you back! Best Wishes, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Beautiful house”
High quality furnishings, beds and sofas comfortable. Excellent location right in the centre of Keswick. Excellent and quick care by Keswick cottages when items needed to be replaced/repaired. Slight … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Voyager, thanks so much for your lovely review. The 5* hotel-standard bed mattresses are made in the NE of England by a company that has 60% of its workforce with some form of disability, so we are particularly proud to support them. Glad that you found them comfortable, and so pleased you enjoyed the house. Looking forward to seeing you again.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“9 townhouses”
Well equipped clean spacious house,central location had a wonderful new year there would go back again
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Gary, thank you so much for your lovely kind comments and continuous support for our small family business. We are delighted that the location, house and facilities all made for the perfect family holiday seeing in the New Year. We look forward to welcoming you again very soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect for location, modern with good decor.”
The property is in a great location, only a very shot walk from one of the main streets with both shops and restaurants. The house itself is spacious and suits the need of a large party. The property… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear H D, we are delighted that you enjoyed No 9 Townhouses and look forward to welcoming you back. The green room is certainly a favourite in that property, especially with its en suite shower room. We note with concern your comments about the kitchen and we are really sorry that you found the cleanliness below standard. We make cleanliness one of our priorities at the Townhouses, and so we are naturally concerned by the experience you received. Although we think it may have been a one-off error on our part, for which we apologise, please be assured that we are investigating it with our cleaning team to ensure that all guests receive the same high quality experience. We thank you for taking the time to leave your comments with us. Best wishes from all of us in Keswick
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“9 The Townhouses”
Fabulous property if you want a large luxurious well equipped characterful cottage. Excellent central location with amazing views. Perfect for a family gathering.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hello, Thank you for your review of 9 The Townhouses, we are so glad that you had such an enjoyable stay here. Keswick is a fantastic town to visit, we hope that it will not be too long until your next stay. Kind regards, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Brilliant stay”
Loved this cottage. 8 of us went ( 4 couples) very spacious and everything there that we needed. Only a 2 minute walk into the centre of Keswick also which was very handy.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Sophie, Thank you for your kind comments! We are delighted that you enjoyed your stay in 9 The Townhouse and had everything you needed for a comfortable break. We hope to welcome you back again soon. Best Wishes, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Met our requirements perfectly”
This is our first booking via Keswick Cottages and hopefully won't be our last .we were a party of 6 adults one little 4 year old and two infants . We found that the accommodation met our needs p… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Many thanks for taking the time to review 9 The Townhouse and ourselves. It is really appreciated. Hope to welcome you back soon. For the best service and price always book local. Kind regards. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not as described”
Booked the property through Keswick luxury cottages. Very comfortable not luxurious by any stretch of the imagination,oven and grill wouldn't work,wood burner just fills house with smoke,10 guest… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Mr Lawton, I can only apologise that you feel that you were dissatisfied with your stay with us. It seems to come across that you were expecting 5 star luxury accommodations and of course 9 The Town house does not fit into that bracket it is a 4 star Visit Britain property. The rate you paid of £25 per person per night is reflective of this and I believe a fantastic rate for the level of accommodation booked. We do have many 5 Star and Gold awarded properties that I feel would satisfy your requirements but of course would be more expensive. The property was very recently fully refurbished to a high standard, and as you can see from previous comments people have been very impressed with the house. As you became aware our customer service is second to none. After reporting that you did not have enough glasses in the property for all 8 guests you were visited by a member of our team within half an hour who brought you the additional glasses as requested. We do have large parties who book more than one of the Townhouses at a time so often the glasses, kitchen ware etc. do get moved from house to house and while we do try to keep an eye on this and check the inventory in between guests during the busier changeover days it is not always possible but as you know we are on hand within minutes if anything is not perfect. While there we also asked if there was anything else that you needed and were told that everything else in the property was great. So to complain on TripAdvisor that you did not know how to use the oven, grill and fire when you were very aware how quickly problems are dealt with I find bizarre! A simple phone call and we would have come to show you how to use these (the instructions are in the property). The pillows could have also been replaced for you and of course have now been. Thank you for taking the time to clean the property on departure, however, in the brochure we just ask that you leave the property in the same state of general order as you found it to allow us to fully prepare the house for the next guests. At no point are you asked to clean the property, we don’t leave bleach or toilet cleaner for health and safety reasons. We are a small local agency and our customers are always of upmost priority in everything that we do, we always try to ensure a positive experience from booking to departure. Indeed we have close to 100 reviews and only 2 (including yours) have fewer than 4 circles! So yes it is upsetting and damaging to brashly slate a property without good reason or thought. I hope this will change your thinking towards us and the Townhouses and we hope we can welcome you back for another stay in Keswick safe in the knowledge that if you have any difficulties, questions or requests that we are always on hand to offer assistance.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Spacious and great location!”
We had a lovely stay in the townhouse. It was very clean and really spacious. We were able to enjoy a couple of dinner parties in the dining room! It's a great central location to explore Kewsick… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your lovely review and comments about 9 The Townhouse! We are so pleased that you enjoyed your holiday. We hope to see you again soon. Keswick Cottages.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Long weekend away”
Can I just say we had an amazing time away and the accommodation was fantastic. Very clean and well presented and very well equipped for the amount of people we had staying.plenty of room as well. Def… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Many thanks for taking the time to leave such kind comments following your stay, we are really pleased to hear you enjoyed your weekend in 9 The Townhouse! We look forward to having you and your family stay again soon, if you would like any help or advice when planning your next visit to Keswick please do not hesitate to get in touch. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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