Back

Rated:

Great location but needs considerable attention to detail

The location is excellent,the service is great but the owners of this apartment need to provide a bit more value. For a so called deluxe property there were many downfalls. we had sheets that didn't fit the bed, drawers that kept falling out of the dresser when they were opened, internet that worked occasionally and then only very slowly. the kitchen utensils, crockery and cutlery could not have been cheaper. The laundry was in the basement in another block and was tricky to access after 7pm. There is a 3 flights walk up so not ideal for people who dont want to lug their gear around. Overall, this is a very expensive and under equipped property.

· By Susan from melbourne Australia on 3/17/2013 for a stay in February 2013 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

Comfort:

Service:


I selected this accommodation because of

Skiing/Winter sports,

Additional details about me

My age:


I Recommend This For

"I probably would not recommend this accommodation to my best friend!"

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: No Opinion

Rugged travelers: No Opinion


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Manager Response to Susan

Dear Susan,

Thank you very much for taking the time to write a review for Fasching Haus #380. The management company, Frias Properties of Aspen, informed the owner of the property about all of the items you pointed out in your review. The owner of Fasching Haus #380 has replaced the dresser in the bedroom, new sheets have been purchased for the bed and the kitchen utensils and cutlery have been upgraded! The Internet service was also upgraded - Resort Internet installed additional boxes throughout the Fasching Haus East building - this issue has been addressed. I'm not sure if you were aware of this but the management company also stores guests skis/gear at their office located on the first level of the building so that guests do not have to lug their gear up three flights of stairs. Thank you again for submitting a review for Fasching Haus #380. We hope that you will be back soon to enjoy all of the upgrades in this beautifully appointed condominium in the heart of Aspen, Colorado.

Frias Properties of Aspen