Rated:

Clean

A little outdated, but very clean. The only complaint I have is
with check in. The girl who help us was a bit rude and not very
warm.

· By Susan from Houston on 3/27/2013 for a stay in March 2013 at

My Detailed Ratings

Value:

Check-in:

Location:

Cleanliness:

Comfort:

Service:


I selected this accommodation because of

Skiing/Winter sports,

Additional details about me

My age:


I Recommend This For

Young singles: No Opinion

Friends getaway: No Opinion

Large Groups: No Opinion


People with disabilities: No Opinion

Older travelers: Yes

Rugged travelers: Yes


Luxury-minded travelers: No Opinion

Families with young children: No Opinion

Families with teenagers: No Opinion


Tourists: No Opinion


Manager Response to Susan

Dear Susan -

Thank you for your review! We always like to hear from our guests and this is great information for us to make sure that our units are getting the attention needed and guest’s are experiencing exceptional customer service.

I will let the owners know about the need to update their unit, and have already spoke with the staff to ensure that everyone behind the front desk is cheerful and always excited to see our guests. That is the first impression for a guest’s stay, so it is very important to us that it’s an amazing one.

Your review of your stay in Trails End #305 is greatly appreciated and please let me know if there is anything I can assist with for your next trip to Breckenridge!


Sincerely,

V. Peyton Rogers
Director of Sales
Great Western Lodging
Peyton@gwlodging.com