Ocean's Edge by Elite Havens, 4BR, Tangalle – Home 2328723 Villa
- 4 bedrooms
- 8 sleeps
- 5 nights min stay
Ocean's Edge by Elite Havens, 4BR, Tangalle – Home 2328723
- Villa
- 4 bedrooms
- sleeps 8
- 5 nights min stay
Key Info
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
- Private garden
Description from manager
Description
With spectacular views of Sri Lanka's south coast, the colonial-inspired, two-storey, four-bedroom villa, Ocean's Edge, offers a true taste of exotic seclusion. Comfortably furnished wraparound verandas overlook the huge, tropical, bird-filled garden, beyond which sits a gorgeous swimming pool - the perfect place to cool off in the heat of the day. A fully-equipped kitchen, air conditioned TV Room and open living and dining areas complete the picture. Fully-staffed, Ocean's Edge is a beautifully private villa, perfectly suited for families, groups and nature lovers looking to completely relax and unwind. Opportunities for exploratory walks along the near-deserted beach are endless.
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- 4 Attached (ensuites)
Amenities
- Air conditioning
- Private outdoor pool (unheated)
- Private garden
- Grill
- Patio
- Balcony or terrace
- Sea view
- Safe
- Staffed property
- Stove
- Microwave
- Dishwasher
- Washing machine
- Iron
- TV
- Satellite TV
- DVD player
- Stereo system
- Ceiling Fans
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 15:00, Check out time: 12:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the manager
Elite Havens
- Response rate:
- 78%
- Calendar last updated:
- 03 Jan 2024
- Years listed:
- 12
- Based in:
- Singapore
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 10 reviews
Very Good
10 reviews
- Excellent
- 3
- Very Good
- 3
- Average
- 3
- Poor
- 1
- Terrible
- 0
“This property was very disappointing...”
From the look of the photos this property looks amazing but in real life it needs a lot of maintenance and attention. These photos have quite a bit of different furniture to what is there now and its … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear olivepopeye, Thank you for taking the time to share your feedback on your recent stay at the Ocean's Edge. We're sorry to hear that your experience is not up to our usual standards. As advised in our ongoing email discussion, all your concerns have been brought up to the villa manager and owners, and they are currently discussing further improvements that need to be done. We will continue to keep in touch and update you via email. Once again, thank you for your feedback.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not exactly Elite!”
Considering this property is only about 14 years old, it is not wearing well and a lot of simple things need doing to bring it up to an elite standard. Dirty tiles, some with green algae on around poo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Warren, As per our ongoing email correspondence with you, we would like to sincerely apologize for the issues encountered during your stay. This is definitely not the usual Elite Havens standard that we promise to deliver. Your concerns have been raised with the villa owners, who will take the necessary steps to address the urgent and valid concerns. Again, we thank you for bringing them to our attention, and we hope you'll return next time to see the improvements.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Dr”
We very much enjoyed our stay here. It was not quite as isolated as some of the reviews imply. Having said that we were happy to rely completely on the skills of the chef at the villa. If you want to … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear MJackson2001, Thank you for your feedback on your stay at Ocean's Edge. We are glad that you enjoyed your stay. We would like to apologize again for some of the issues encountered during your stay. Rest assured they have been informed to the owners and steps are being taken to address them. We hope you can stay again next time.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Amazing Days”
The house is amazing, the staff is super friendly and helpful, Location is wonderful, super calm, lots of fun! Love it! ;) The food was also great. The house is always open, so expect some insects ins… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful villa, wonderful staff, great pool, and superb beach”
Cant raise the villa and staff highly enough. Very attentive when needed and fixed several trips for us. The villa itself was excellent and a great venue for 4 adults with 5 children.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for your praises of Ocean's Edge and villa staff. We are really happy to hear your feedback on our wonderful villa and staff. We look forward to having you back!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Paradise Road”
Cannot praise this location enough, the staff excellent, the atmosphere excellent, the holiday excellent. This was an extended holiday to celebrate my wife's birthday with our extended family, se… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Quiet & Secluded Location”
Large house, which accommodated seven adults on a family holiday. The staff managed by Thamala,were attentive and accommodating. The food prepared by the in-house chef was delicious and portions were … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Stunning but isolated Villa”
This is a beautiful villa with wonderful staff however it is quite isolated. The beach is right on your doorstep but you can't swim in it due to the rips - which was disappointing. The pool was… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Amazing location..”
The villa is in a stunning location, immediately on the beach and completely isolated. Being so out of the way the quality of food delivered by the staff was important as we couldn't simply wander up the beach or road to another restaurant. Having already stayed in two villas in the days beforehand, we had an idea of what the quality should be like. Unfortunately, the food did not live up (or was anywhere near) our expectations. If you are considering traveling to this villa with young children please be aware the tiles in the pool are incredibly sharp. We were 2 families of 4 and each one of us departed with several deep scratches in our hands and knees. Overall the villa was lovely and our stay would have been perfect if the standard of food had been a little better.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Interesting Experience”
Stayed here for several days in August. The best bits are the chef, ask for his prawn dish. Staff are very friendly but hang around all day. You don't feel you have the place to yourself until th… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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