Walkable to Downtown/Stadium/Hosp. St Ines. A 2B/2B Apartment -Terrace 2nd Floor – Home 2599260 Apartment
- 2 bedrooms
- 4 sleeps
- min stay varies
Walkable to Downtown/Stadium/Hosp. St Ines. A 2B/2B Apartment -Terrace 2nd Floor – Home 2599260
- Apartment
- 2 bedrooms
- sleeps 4
- min stay varies
Key Info
- Child Friendly
- Car not necessary
- No pets allowed
Description from owner
Description
Spectacular Private Apartment with 2 bedrooms and 2 bathrooms, located on the first floor, perfect for a family or friends
There's a Terrace on the second floor offering breathtaking 360-degree views of Cuenca.
Modernly decorated & stocked with everything you need for a perfect stay
Strategically located within walking distance to Downtown, Stadium, Hospital St. Ines & University of Cuenca, BMX Bike Track and more.
A block away from Av. Remigio Crespo, bars, coffee shops, supermarkets, restaurants, & bus stop.
Read More!
*** ABOUT THE PLACE ***
Welcome to our charming two-bedroom apartment, perfect for hosting up to 4 guests, making it ideal for families or a small group of friends seeking convenience and comfort during their stay in Cuenca.
The apartment features a modern design, creating an ambiance of luxury and relaxation.
• Bedrooms:
• Both bedrooms hold queen size beds, with the master bedroom boasting a spacious and comfortable Queen-size bed.
• Both rooms are equipped with linens and pillows so soft that you'll feel like you're sleeping on a cloud.
• Bathrooms:
• Each bedroom has its own private bathroom.
• Complete with a walk-in rain head shower and all toiletries provided.
• Living Room:
• Stylish sofas, including a plush sofa bed for additional sleeping space.
• Kitchen:
• Fully-equipped with a 4-burner stove, microwave, refrigerator, coffee maker, toaster, blender, and all necessary kitchenware and tableware.
• Classic aesthetic dining table seating 4 for enjoying meals together.
• Entertainment and Convenience:
• Flat-Screen TVs with cable/satellite service in each room.
• WiFi internet access.
• Comfortable desk with chair for work or leisure activities.
• Additional Features:
• Terrace located on the second floor, offering spectacular views of the city and a perfect spot for relaxing or dining al fresco.
Experience the perfect blend of luxury, comfort, and convenience at our two-bedroom apartment in Cuenca.
Please feel free to contact us if you have any questions or inquiries.
Book your stay with us today!
*** AVAILABLE FOR GUESTS ***
Effortless Check-in:
• Our friendly staff welcomes you during office hours from Monday to Friday between 10:30 am - 1:30 pm & 3:30 pm - 7:00 pm. For flexible arrivals, use our convenient self-check-in option.
Luxury at Your Fingertips:
• Enjoy high-speed internet, a fully stocked mini-bar, and an LED TV with cable for your entertainment.
Spectacular Views:
• Explore the expansive 3000 ft² rooftop on the second floor, offering breathtaking panoramic views of Cuenca's natural beauty. The building does not feature an elevator.
Convenience Redefined:
• Ask about our laundry service or an ironing board, and we'll promptly cater to your needs.
Safety First:
• Rest easy with strategically placed security cameras ensuring your peace of mind in common areas and on the rooftop.
Parking Made Easy:
• Choose from our limited on-premises parking, free street parking, or paid parking for your vehicle during your stay.
Flexible Luggage Handling:
• Drop off your luggage before or after check-in, at no additional cost.
If you have any inquiries or need further information, don't hesitate to contact us!
Book your stay today for an unforgettable experience.
*** INTERACTION WITH GUESTS ***
We're here to assist you every step of the way!
• Check-in is available for all guests starting at 3:00 pm. If you require an early check-in, please reach out to us for further details!
• Our main office hours are from 10:30 am to 1:30 pm and 3:30 pm to 7:00 pm, Monday through Friday. Self-check-in is also an option for your convenience!
• Need help outside of our regular office hours? Just give us a heads-up at least 30 minutes in advance.
• Feel free to contact us via phone, WhatsApp, or email with any inquiries or assistance you may need.
We're here to make your stay exceptional!
*** Additional Details
* Ask us about transfers to and from the airport/terminal, and we'll plan it for you.
* Need extra pillows and blankets? Just let us know, and we'll provide them upon request.
* This space is ideal for longer stays, making it perfect for long term stay and business trips.
* Enjoy Wi-Fi availability throughout the building.
"If you need additional rooms for a larger group, please don't hesitate to contact us.
We have 11 units available throughout the building at the same location. Alternatively, you can contact us to book directly through Trip Advisor.
***Explore Nearby Attractions, Places, and Activities:***
• Downtown Parque Calderon (0.9 mi)
• BMX Track - Pista de Bicicross (0.2 mi)
• Rio Tomebamba (0.4 mi)
• Stadium Federico Proaño (0.6 mi)
• University of Cuenca (0.2 mi)
• Hospital Santa Ines (0.3 mi)
• Ruinas Pumapungo (1.3 mi)
• Catedral de la Inmaculada (0.9 mi)
• Old Cathedral of Cuenca (1 mi)
More Less
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: Queen Bed - 1 Full bath, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Mountain Views
- Solarium or roof terrace
- Deck
- Internet access
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Washing machine
- Clothes dryer
- Iron
- TV
- Satellite TV
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Secure parking
- Not suitable for wheelchair users
Getting around
Interaction with guest
Policies
- Check in time: 15:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
No refund If you cancel, any money you have paid cannot be refunded.
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Check-in date |
House rules
• Kindly switch off all lights after check-out.
• If our office is unattended, please leave the keys in our mailbox near the main entrance.
Thank you.
About the owner
Hotel Terra S.
- Average reply time:
- 3 hours 6 minutes
- Response rate:
- 100%
- Calendar last updated:
- 04 May 2024
- Years listed:
- 10
- Based in:
- United States
- Overall rating:
Languages spoken: English, Spanish
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 9 reviews
Very Good
9 reviews
- Excellent
- 6
- Very Good
- 2
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Excellent”
The location was perfect, nice neighborhood quite and secure. The apartment was very clean and Oscar was very helpful the entire time. I will definitely return very soon.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Mario Alberto, Thank you so much for taking the time to share your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're thrilled to hear that you enjoyed your stay and found the location perfect in a nice, quiet, and secure neighborhood. It's wonderful to know that the apartment met your expectations in terms of cleanliness and that Oscar was very helpful throughout your time with us. We look forward to welcoming you back very soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Warm regards, Team Terra Sur
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A very nice spacious flat...I wish it had proper windows”
We stayed here for over a week and found the flat spacious, comfortable and very well located for a nice 10-15 minute walk into the centre of Cuenca. We were 5 minutes from a supermarket and lots of g… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Pensioner090, Thank you for sharing your detailed feedback about your stay at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We are glad to hear that you found the flat spacious, comfortable, and well-located, with easy access to amenities and a pleasant neighborhood. We appreciate your kind words about our service and professionalism. Regarding your feedback about the windows, we want to inform you that we have made improvements since your stay. We now have proper windows installed, including bright and large windows in some of our newer flats. Additionally, we are pleased to inform you that the building construction is now completed, and there are no ongoing construction activities. We would love to welcome you back and provide you with a stay in one of our newer flats with bright windows. Please feel free to reach out to us for any future bookings or inquiries. Best regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excelente”
Excelente departamento, super comodo, con muy buena ubicación. El dueño del departamento se porto increible, muy amable y atento, se aseguró que nuestra estancia sea de lo mejor.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Mercedes Z, Thank you for taking the time to share your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We are delighted to hear that you had an excellent stay and found the apartment to be super comfortable with a great location. We appreciate your kind words about the owner's incredible behavior, friendliness, and attentiveness. Ensuring our guests have the best possible experience is our top priority, and we are thrilled that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you would like for your next visit, please feel free to let us know. Warm regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Clean, modern, affordable and a great location...What more can y”
We really enjoyed staying in Deborah and Oscar's apartment. It was clean, modern and close to the center. The apartment is located in a quiet neighborhood. It is also a lovely 10 minute stroll … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Australia, Thank you for sharing your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're thrilled to hear that you enjoyed your stay and found the apartment clean, modern, and in a great location. We're glad you appreciated the quiet neighborhood and the convenience of being close to the center, as well as the good facilities and extra touches provided. It's wonderful to know that you would consider staying with us again. We're also grateful for your kind words about our team. We strive to provide professional, friendly, and helpful service to all our guests. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to Cuenca. Best regards, Team Terr Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Quiet but convenient.”
We enjoyed our stay at this pleasantly quiet apartment in the Cuenca area. We were within walking distance of the center of the old town. However the neighborhood was nice and quiet. Just a block away… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Manta, Thank you for sharing your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're thrilled to hear that you enjoyed your stay and found the apartment pleasantly quiet yet conveniently located within walking distance of the center of the old town in Cuenca. We're glad you appreciated the nice and quiet neighborhood and the bonus of having an excellent grill just a block away. It's always great to discover hidden gems like that during a stay. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to Cuenca. If there's anything specific you would like for your next visit, please feel free to let us know. Best regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“great place to stay”
wonderful place to stay, only two concerns , and they are so minor it's of no concern, but please a bigger fry pan, and maybe 1 English channel for the tv for rainy days hahahahaha, but over all… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Guest from Salinas, Ecuador, Thank you for taking the time to share your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're delighted to hear that you had a wonderful stay and that the apartment met your expectations. We appreciate your feedback regarding the fry pan size and the English channel on TV. Your suggestions are valuable to us, and we will certainly take them into consideration for future improvements. We're glad that overall, your stay was great and that you found the apartment to be all that you expected and more. We look forward to welcoming you back for another enjoyable stay whenever you're in Cuenca again. If there's anything specific you would like for your next visit, please feel free to let us know. Best regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excellent place to stay in Cuenca”
Really enjoyed my stay in this apartment. Nice new apartment in very good location. Easy walking to old town and one block from major street with restaurants and lots of shopping for everything you ne… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Pamela M, Thank you for sharing your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're thrilled to hear that you enjoyed your stay and found it to be an excellent place to stay in Cuenca. We're glad you appreciated the nice new apartment in a very good location, with easy walking access to the old town and nearby amenities like restaurants, shops, and grocery stores. It's wonderful to know that you felt safe in the quiet neighborhood. We appreciate your kind words about our team as hosts. Providing friendly and helpful service is a top priority for us, and we're delighted that our team made your visit to Cuenca more enjoyable. Regarding the construction, we want to inform you that it is now completed, and we're excited about the amenities like the rooftop deck and laundry facilities. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to Cuenca. If there's anything specific you would like for your next visit, please feel free to let us know. Best regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Brand new with great owners.”
my wife and I recently stayed at 2 different apartments in the same building both owned by Oscar. Both had first class furnishings, high ceilings (I would guess 10 FT) and the owners there almost ever… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Chicago, Thank you for sharing your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're delighted to hear that you and your wife enjoyed your stay and found the apartment brand new with great owners. We're glad you appreciated the first-class furnishings, high ceilings, and the availability of our owners to handle any questions or concerns. Our team strives to provide excellent service to our guests. It's fantastic to know that you enjoyed the location near restaurants, bars, and services, as well as the proximity to the old town. We're thrilled that you loved your stay in Cuenca and rated us five stars all the way. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to Cuenca. If there's anything specific you would like for your next visit, please feel free to let us know. Best regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Nice new apartment”
Comfortable good equipment except no washer/dryer. Owners very helpful. Like other Ecuadorean accommodation hot water was intermittent in one bathroom and being fixed in the other and Internet was we… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Anne, Thank you for taking the time to share your experience at Spacious I, Two-Bedroom Suite, Terra Sur Cuenca. We're glad to hear that you enjoyed your stay and found the apartment comfortable with good equipment. We apologize for any inconvenience regarding the washer/dryer availability and intermittent hot water in one bathroom during your stay. Rest assured, we have addressed these issues, and we're pleased to announce that we have added a laundry service for the convenience of our guests. We're also actively working on improving the Internet strength to ensure a more reliable connection for our guests. We're pleased that you found our team to be very helpful, and that our location was easily accessible to the center of town, with restaurants and markets within walking distance. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Team Terra Sur Cuenca
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Hotel Terra (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Hotel Terra (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Hotel Terra (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Hotel Terra the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Hotel Terra (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Hotel Terra (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Hotel Terra (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Hotel Terra (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Hotel Terra (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Hotel Terra (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Hotel Terra (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Hotel Terra (the owner) a message.
If Hotel Terra (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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