Sunset Haven Self catering three bedroom holiday cottage in Hoveton on the Norfolk Broads – Home 3177792 Cottage
- 3 bedrooms
- 5 sleeps
- min stay varies
Sunset Haven Self catering three bedroom holiday cottage in Hoveton on the Norfolk Broads – Home 3177792
- Cottage
- 3 bedrooms
- sleeps 5
- min stay varies
Key Info
- Beach / lakeside relaxation
- Child Friendly
- Pet Friendly
Description from owner
Description
At the very heart of Broadlands' liveliest village, Sunset Haven is an excellent location for fishing, sailing, cycling, walking and bird watching. The River Bure divides Wroxham and Hoveton, with the two villages commonly called Wroxham, one of the major boat hire centres on the Norfolk Broads. Now with WiFi Broadband Internet access.
Sunset Haven, situated on the riverside, with a private mooring, just off the main River Bure, this modern, comfortably furnished home makes a perfect year round retreat. Just a few minutes walk to Wroxham centre, capital of the Broads. Daily boat hire, river trips, sailing, fishing (in season with permit), walking, nature trails, cycling, golf and leisure centre locally. Sandy beaches - 12 miles. Norwich - 8 miles, for cathedral, castle museum, shopping and theatre. Shops and pubs 800 meters.
Wroxham is home to the Bure Valley Railway, Wroxham Barns and Roys, "the biggest village store in the world". Day boat hire and sailing tuition as well as a quality golf courses are also close by. In addition, it is just seven miles from Norwich, with the sandy beaches of the East coast within a twenty minute drive.
Amenities
•Sitting/dining room with electric fire and doors to garden
•Smart Colour 50 inch TV with FreeView, DVD Player and Hi-Fi system with radio/CD/cassette
•Broadband Internet with WiFi
•Kitchen with hob/oven, fridge, freezer, microwave and washing machine and dishwasher
•Small unfenced riverside garden with furniture
•Parking for one car with additional roadside parking
•Fishing from garden
•Guests have the use of rowing dinghy
•Travel Cot
Accommodation
•Double bedroom with ensuite bathroom (shower over bath), washbasin and WC
•Twin bedroom
•Single bedroom
•Family bathroom with a shower over the bath, washbasin and WC
Additional Information
•Bed linen and duvets are provided (Please bring your own towels)
•Electricity and gas central heating included (reasonable use)
•Pet fee £25 per pet payable to owner (Maximum 2)
•No smoking in the property
•Care should be taken with small children due to the close proximity to the waters edge
•Short breaks may be available - please use the contact form to contract the owner
•Weekly bookings start Fridays and Mondays
More Less
Families
- Great for children of all ages
- Pets welcome
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: 2 Twin beds
Bedroom 3: Twin bed - 2 Full baths
Amenities
- Wireless Internet
- Grill
- Waterfront
- Boat available
- Deck
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Iron
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
More Less
Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($125.36) £100.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
Minimum age 25 exceptions by agreement only.
NO Hen/Stag Parties. Only Mature Groups & Families
About the owner
Paul / Stephen D.
- Average reply time:
- 16 minutes
- Response rate:
- 100%
- Calendar last updated:
- 08 May 2024
- Years listed:
- 10
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 7 reviews
Very Good
7 reviews
- Excellent
- 3
- Very Good
- 3
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Great Stay”
Spent three nights and a great time. Fantastic location, cottage had everything you need, highly recommended. Things to do: visit the coast, take a boat out on the Broads and visit Norwich. The Royal Indian takeaway is recommended too, just round the corner. On our last evening, a pair of swans brought their cygnets up to the decking, which was amazing.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your kind review. We are glad that you enjoyed your stay and hope that you will come and stay again.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Nice cottage in the heart of Wroxham”
Cottage is at the centre of the broads with good local shops and activities in easy reach. Cottage is very close to being excellent as we only had a few issues with it. If you are looking for a good b… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review. We try very hard to ensure that our cottages are places that people would love to stay in. You mention that you had a few issues but you did not make us aware of any and we always try to resolve any issues that occur. We hope that you will consider coming back.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely week”
Have just spent a lovely week at Sunset Haven.The house is in a wonderful location very close to the centre of Wroxham.It was wonderful to sit outside watching the boats go by..very peaceful.We had re… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your kind review. We are glad that you enjoyed your week and hope to have the opportunity to welcome you back again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Could be better...”
Stayed for New Year as a party of 4 and basically had a good time but the town house needs a number of improvements. The kitchen needs updating and some of the crockery was chipped with ingrained dirt… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for taking the time to provide feedback on Sunset Haven. Good to hear that you had a good time. We always take customer feedback seriously and so I want to respond to your points. As with any house, sometimes issues only come to light when you are living there, that may not be apparent to those just visiting. Our cleaning crew and maintenance people always work hard to prepare out cottages for each customer to a high standard. We have given your comments to the cleaning crew, to improve the standard for the future. We will be replacing the crockery following your feedback. We are happy for guests to adjust the lounge furniture to suit their needs. When you visited, we had a Christmas tree in lounge, where one of the chairs normally goes. Water pressure – as discussed, there was a mains leak in the Wroxham area that affected many properties and reduced the water pressure. We arranged for a plumber to investigate the water pressure and the leak you reported. The water pressure had returned to normal and the leak was sorted. Sunset Haven is located on the Norfolk Broads and has the benefit of river frontage. This enables people to fish (in the season, between 16th June and 14th March), observe the swans & ducks that visit most days and to make use of the rowing boat we provide. It would not be practical to provide a barrier and we do not recall seeing one on any holiday property in the area. We do provide buoyancy aids in children and adult sizes. There is only parking for 1 car at Sunset Haven. We have made arrangements with a boat builder (about 100m away), so our guests can use his carpark for a nominal charge (that goes to him). Thank you once again for your feedback, which helps us to improve our service and provide quality holiday properties where many guests return year after year.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Mr”
We stayed for a long weekend. Communication with Paul was excellent and the booking process very simple. The cottage was ideally situated for the local town literally a 2 minute walk. Sunset Haven was… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review it is appreciated. Sorry you did not have the greatest weather, but hope to hear from you again.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely, modern and confortable cottage at the gateway of the broads”
We spent three lovely days in Wroxham and used the Sunset Haven cottage to explore the area nearby. We travelled with two young children and they loved having the river at their doorstep (literally ju… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for your kind review which we really appreciate. We hope to have the opportunity to welcome you back again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Half term break with family”
Right from the start communication was excellent the property location is very good just a two minute ( literally) from the centre of Wroxham .This is home from home accommodation,bedrooms were all cl… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you very much for your kind review. We are glad you enjoyed your stay and will take on board your comments. We hope that we have the opportunity to welcome you back in the future.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Paul / Stephen (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Paul / Stephen (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Paul / Stephen (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Paul / Stephen the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Paul / Stephen (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Paul / Stephen (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Paul / Stephen (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Paul / Stephen (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Paul / Stephen (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Paul / Stephen (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Paul / Stephen (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Paul / Stephen (the owner) a message.
If Paul / Stephen (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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