Aparthotel Marazul – Home 154162 Apartment
- 2 bedrooms
- 5 sleeps
- 14 nights min stay
Aparthotel Marazul – Home 154162
- Apartment
- 2 bedrooms
- sleeps 5
- 14 nights min stay
Key Info
- Beach / lakeside relaxation
- Nearest beach 0.1 mi
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
Description from owner
Description
Apartment is newly build in 2007,hardly being used and has all the things one need for a relaxed holiday.the area offers a lot of excitement for various ages.Estepona is a quiet old town with good restaurants and attractive boulevard.Puerto Banus offers nightlife and famous restaurants.30 golfcourts within 30 minutes drive.for the kids dolfin spotting,visit the Gibraltar rock and many more things to do
Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: King bed
Beds in other rooms: Twin bed - 1 Full bath, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Air conditioning
- Shared outdoor pool (unheated)
- Shared indoor pool
- Children's pool
- Jacuzzi or hot tub
- Balcony or terrace
- Sea view
- Internet access
- Central heating
- Safe
- Staffed property
- Sauna
- Table tennis
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
More Less
Access
- Parking
- Secure parking
- Elevator access
Getting around
Interaction with guest
Policies
- Check in time: 15:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
-
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($535.90) €500.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
|
Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
|
|
|
24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
|
|
|
4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
|
|
|
Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Leslie D.
Tourist License
VFT/MA/18236
- Average reply time:
- 3 hours 0 minutes
- Response rate:
- 60%
- Calendar last updated:
- 25 May 2022
- Years listed:
- 13
- Based in:
- Netherlands
- Overall rating:
Languages spoken: English, German, Dutch
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 12 reviews
Very Good
12 reviews
- Excellent
- 10
- Very Good
- 0
- Average
- 1
- Poor
- 0
- Terrible
- 1
“Unscrupulous Home Owner Leslie De Ruiter Refuses refund”
We arrived at reception Aparthotel Marazul and met by Marco who was far from welcoming. 16:45 Marco showed us in the apartment and showed us how the air conditioning worked etc. He left after 5 minutes. We were in shock at to how filthy dirty the apartment was along with most of the cupboards being full of personal effects either from Leslie family or the previous client? With Covid 19 still prevalent it felt unhygienic and frightening to say the least. In addition there where half used soaps and shampoos in the shower along with a number of ladies tampons under the sink. In the kitchen the cupboards where full of used spices coffee, tea and half a bag of frozen peas in the fridge. in general very dirty. The coffee table in the main room had cup marks on the table and coasters with the centre piece on the table full of dust and pieces of dirt. boxes in the lounge where full of kids toys and sea shells all very dirty. I could go on. I returned to reception and informed Marco of the situation now 17:05. He was far from receptive and said the cleaner had been and the apartment was clean. I phoned TripAdvisor and the recorded message told me to contact the owner in all cases to resolve any complaints regarding the apartment. That I did and Leslie was shocked and very apologetic. he spoke with Marco at length and he was told that nothing could be done until the next day due to the time. he offered to remove his personal items as soon as he could he was polite and helpful. I returned to Julia in the apartment to find her emotionally broken as the apartment was booked for 30 days 1st July - 31st July. The apartment felt Covid 19 unsafe, unhygienic so we made the decision to leave and find alternative accommodation for the month of July. Time: 17:20 I phoned Leslie and informed him of our decision , he was again very apologetic. He specifically said he would refund us 100% on the condition we did not involve TripAdvisor and we agreed. 4 days later we had not received the refund as promised I contacted Leslie and he sent a text to say the money was due in any time now. the next day he text to say he had received the funds and would be returning them to our account if we accepted €6610 which is €7410 less TripAdvisor's booking fees. Then 30 minutes later he text me saying I had contacted TripAdvisor and I was fake so he would not refund us. It is now apparent that this was his intention all along and a Scam assisted by TripAdvisor. We have followed there instructions to the letter and now TripAdvisor say because they have transferred the money to Leslie De Ruiter he is now the only one can refund us. This cannot be right as we called the TripAdvisor helpline and followed the instructions to the letter. TripAdvisor has a duty of care to its clients to protect them from fraudulent scams by home owners Please refund our money in full and change your policy to avoid any more clients being scammed by unscrupulous home owners like Leslie De Ruiter. We have a compete transcript of this conversation which has been forwarded to TripAdvisor to no avail. We are now out of pocket to just over €15,000.00. If anyone can help us with this case and get the refund from TripAdvisor please don't hesitate to contact me ttony@theruddimans.co.uk Regards Tony & Julia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect 2 bedroom appartment beach condo in a quiet complex near Puro beach”
500 meters aways from Puro beach (nice restaurants and beach club) Several Supermarkets nearby Close to Estepona and Marbella
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear wesley Great to hear you have had a great time in our apartment. Hope to talk to you personally and share mar azul experiences Regards Leslie de Ruiter ( apartment C8)
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“High end appartment on prime location”
Had a really nice stay at Mar Azul. Estepona and supermercado nearby, 5 min drive from Puerto banus. 5 min walk to Laguna Village. Special thanks to host Leslie for the welcome package.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear kevin Great you have enjoyed your stay. Laguna village and the paseo maritimo boulevard are indeed wonderfull. Hope to see you again
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great apartment and lovely stay”
We very enjoyed or stay in Mar Azul apartment. It was luxury all over. The beds are very comfortable and the garden looks amazing! It is A perfect place to relax and it is nearby all the hot spots if… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear daan Great to hear you have enjoyed your stay in our apartment C8. Hope to see you and your family again. Regards
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely apartment and complex”
My husband and I and our 10 year daughter stayed in the apartment at Mar Azul for 10 nights in August. This is our third holiday in this part of Spain and our choice of accommodation lived up to expectations. The apartment is beautiful. Modern stylish decor, very clean and has everything you need for a very comfortable stay. The complex is great, with a large swimming pool surrounded by lovely landscaped gardens. There are plenty of sunbeds around the pool and despite it being high season it didn't feel crowded at all. We walked along the sea front several times to Laguna Village, both during the day and on an evening for meals. This is a lovely place with a good choice of restaurants and a few boutique shops. We hired a car for the full 10 days and travelled about visiting Estepona, Puerto Banus, Marbella and Rhonda. Rhonda is beautiful town and well worth a visit. Secure parking is available in an underground carpark (under complex). The whole complex is gated and can only be accessed with a key card, so very safe/secure. One little point, the only English channels we could get on the TV were news channels. Overall we had a really great holiday and I would recommend this apartment☺️
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellent apartment and complex”
The apartment was excellent. Very clean and the decoration/fittings were excellent. The balcony was large and the pool area was excellent. I visited with my 13 year old daughter and her friend and… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Karen, Thanks for the review, this helps future guests to decide on choosing their property for holiday, next to the Hotel Kempinski there are also a number of restaurants where you can also have a drink at the pool (Laguna Village) Good to hear you liked the complex and apartment. regards, Leslie de Ruiter
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Location, Location, Location!”
This property is perfect in many ways. First of all this is our second stay in this apartment. Both times we spent 3 weeks. It is a 40 minute drive from the Malaga airport, a 5 minute walk to the be… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Warmth in February”
Have just returned to wet and cold England having just enjoyed a wonderful week in Estepona at the Mar Azul Appartments. A beautifully furnished flat with all mod cons including underfloor heating, a… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Another fabulous apartment”
This was the second apartment we stayed in of Leslie De Ruiter's. It was on the first floor and was also fabulous. Beautifully furnished and well equipped. The views were not as good as his 3 … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful holiday, totally relaxing, we're returning!”
We chose Mar Azul purely for the location to the beach and the indoor & outdoor pool facilties. It was a 2 night break in April for 4 adults and a 2 year old. We stayed in Leslie de Ruiter's … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
-
You can get in touch with Leslie (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
-
Send Leslie (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Leslie (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Leslie the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
-
Use the Ready to book? form to pay provisionally online and send Leslie (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Leslie (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Leslie (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
-
Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Leslie (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
-
You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
-
Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Leslie (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Leslie (the owner) before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
-
In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
-
Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
-
You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
-
You’ll need to contact Leslie (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
-
Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
-
You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Leslie (the owner) a message.
If Leslie (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
Build your perfect trip, with Flipkey & Tripadvisor
Book with confidence
Pay online to be covered by Payment Protection
Real opinions, real reviews
Genuine guest feedback from 100,000+ reviews
Safe, simple, secure
When you pay online with PayPal or by credit/debit card
Quick response times
Know where you're staying within 24 hours
Also consider
Marbella
788 properties
Nerja
540 properties
Mijas
401 properties
Estepona
398 properties
Malaga
309 properties
Benalmadena
245 properties
Fuengirola
160 properties
Torremolinos
150 properties
Manilva
103 properties
Benahavis
63 properties
Torrox
61 properties
San Pedro de Alcantara
54 properties
Cancelada
35 properties
Comares
35 properties
Las Lagunas de Mijas
34 properties
Ronda
30 properties
Competa
29 properties
Alhaurin el Grande
28 properties
Casares
24 properties
Benamara
23 properties
This listing is created and maintained by the homeowner; we can only publish adverts in good faith as we don't own, manage or inspect any of the properties. We advise you to familiarize yourself with our terms of use.