Swan Cruises Halong – Home 1484042 Houseboat
- 20 bedrooms
- 36 sleeps
- 1 night min stay
Swan Cruises Halong – Home 1484042
- Houseboat
- 20 bedrooms
- sleeps 36
- 1 night min stay
Key Info
- Nearest beach 1 mi
- Child Friendly
- Car essential
- Air conditioning
- No pets allowed
Description from owner
Description
The Swan Cruises is your home while you are cruising in Halong Bay. This Halong Bay best cruise will turn as an unforgettable experience. Get the best service. Swan Cruises is an amazing way to witness the exceptional and serene natural beauty of Bai Tu Long Bay.
Families
- Great for children of all ages
- No pets allowed
- 4 Cribs
- High chair
Bed & bathroom
- 20 Full beds, 1 Sofa beds, 10 Twin beds, 4 Cribs
- 1 Half bath, 1 Shower
Amenities
- Wireless Internet
- Air conditioning
- Jacuzzi or hot tub
- Grill
- Balcony or terrace
- Sea view
- Internet access
- Safe
- High chair
- Towels provided
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 12:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
*Shuttle or car transfers pickup and drop off in Hanoi is subjected to a surcharge. Contact cruise directly for more details.
*Guest should provide passport information before check in.
*Cruise itinerary can be changed without pre-notice due to the weather condition. In some cases, the cruise can be cancelled due to natural disaster and refund policy will be applied. Contact cruise directly for more details.
About the owner
Hoa N.
Tourist License
0106783657
- Calendar last updated:
- 29 Nov 2022
- Years listed:
- 10
- Overall rating:
Languages spoken: English, French, Spanish
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 9 reviews
Excellent
9 reviews
- Excellent
- 7
- Very Good
- 2
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Sunday and staff, thank you”
The trip was amazing although the weather wasn't. Sunday gave us so many smiles during the 2 days we've been with him. He and the rest of the staff deserve 600 stars. The agenda was great, a… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“2D1N”
It was excellent experience to cruise the Bai Tu Long bay. We have kayaking, cave trekking and nice meals on the cruise.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful cruising experience”
Went on the cruise with a group of friends and we thoroughly enjoyed the experience. It was better than expected despite less than ideal weather conditions. Tom was a great guide and was very knowledg… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful overnight cruise with Tam”
The cruise was phenomenal! Our guide, Tam, did a great job. We would highly recommend requesting your cruise with Tam. He was very informative and told us about the history of the area and the bay. He… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great trip to Halong Bay”
Just returned from a great few days cruising in Bai Tu Long Bay on the Paloma. From beginning to end this trip was very well organised with friendly,helpful and attentive staff. The ship was very comf… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect way to see Halong Bay!!”
Unfortunately our stay on the boat was cut short due to a typhoon which was very upsetting as we were having such a good time and could have stayed there for days. We couldn't criticise the cruis… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellent Overnight Cruise”
Booked at the last minute and could not have been happier. Staff exceeded expectations. The room was clean and comfortable and the food was great. The staff went above and beyond with our 10 year old … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellent for overnight and sight seeing”
This is the first time i am overnight on boat. Great excursions, food was great, cabin so good, views un forget able, tours fantastic. pearl farm, cave, beach, floating village, staff and guides wer… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear paulalangibbs, Thank you for choosing Paloma Cruise in Halong Bay. It's a pleasure to read that you had a wonderful stay with us. We thank you for pointing all the details of your memorable experience and the wonderful service and high standards food quality on our cruise. It is a pleasure to read that not only nice room, wonderful food but also the friendly staff. Your satisfaction is our greatest reward. Please rest assured that your positive feedback will be shared with the rest of the team to serve as a motivation to continue on providing outstanding services to all of our guests. We are most grateful that you took the time to publish a nice review here and we look forward to being of service to you again in the near future. Sincerely, Halong Paloma Cruise Team
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excellent relaxing cruise”
I travelled with my partner and her mother and we did an overnight stay in Halong Bay with Paloma. The service was excellent right from the pick up in Hanoi all the way to our return. They have plenty… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear End402, Thank you for taking the time to share your kind comments after your stay at Halong Paloma Cruise. It is grateful to learn that you have enjoyed your experience from the trip start until finish. It was encouraging to see that you appreciated the hospitality and service provided by all our staff. Rest assured that on your next visit we will ensure that you will have the magnifique experience again. We hope you keep nice memories of your stay and it would be our pleasure to welcome you again in our cruise. Sincerely, Halong Paloma Cruise Team
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Hoa (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Hoa (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Hoa (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Hoa the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Hoa (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Hoa (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Hoa (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Hoa (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Hoa (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Hoa (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Hoa (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Hoa (the owner) a message.
If Hoa (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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This listing is created and maintained by the homeowner; we can only publish adverts in good faith as we don't own, manage or inspect any of the properties. We advise you to familiarize yourself with our terms of use.