Palm Heaven Villa, Relaxing Family Getaway in Kissimmee – Home 493601 Townhouse
- 4 bedrooms
- 8 sleeps
- 3 nights min stay
Palm Heaven Villa, Relaxing Family Getaway in Kissimmee – Home 493601
- Townhouse
- 4 bedrooms
- sleeps 8
- 3 nights min stay
Key Info
- Nearest beach 90 mi
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
- Private garden
Description from owner
Description
Palm Heaven Villa has everything you need for a fantastic, relaxing family holiday. Four large bedrooms mean everyone can have plenty of space, and can sleep 8 very comfortably: one queen bedroom is downstairs with an adjacent full bathroom; upstairs is the large master suite with a queen bed and en suite bathroom with walk in shower, and two further twin bedded bedrooms, as well as an additional family bathroom.
All bedrooms have brand new flat screen TVs in them.
Downstairs is a fully fitted well equipped kitchen with a spacious dining area: our dining table seats 8. There is plenty of seating on our comfy brand new sofas so you can relax whilst enjoying watching a large range of cable TV channels including HBO on our flat screen 50inch TV or use the DVD player.
There is a separate washer and dryer should you need to do some washing as well as a dishwasher in the kitchen for your convenience. The freezer has an automatic icemaker in it.
There is air conditioning throughout and ceiling fans in the master suite and lounge area.
The private pool (can be heated, optional extra charge) has a spacious patio area from which the lake can be viewed, for you to cool down in after a hot days' activities.
Palm Heaven is located on Terra Verde resort. Terra Verde is an upmarket, luxurious resort located conveniently off Highway 192 in Kissimmee. The resort is beautifully landscaped, and peaceful with a large pool, basketball court, children's play area, volleyball court, small beach and lovely lakes where you can do a spot of fishing. There is also table tennis and croquet. The clubhouse has a large lounge with free wifi and huge flatscreen TV. It also has a gym and sauna for guests to use. It is 15 minutes drive to Disney and Sea World, 20 minutes to Universal Studios. The East coast with JFK Space Center and beaches is just an hour away, the West coast including the beautiful Clearwater and St Petersburg beaches only 1 hour 15 minutes away. There is ample parking outside our villa. The resort is secure with a manned gate, and helpful staff in reception in the clubhouse.
Enjoy the free wifi and free local, USA and Canada calls.
We can help with theme park tickets and what the local area has to offer, as well as suggestions for further afield.
Come and enjoy the best that Terra Verde has to offer!
More Less
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- 2 Full beds, 4 Twin beds
- 2 Full baths, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Air conditioning
- Private outdoor pool (heated)
- Shared outdoor pool (heated)
- Private garden
- Climbing frame
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- TV
- Satellite TV
- DVD player
- Linen provided
- Towels provided
More Less
Access
- Parking
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($312.51) £250.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Caroline H.
- Average reply time:
- 2 hours 47 minutes
- Response rate:
- 100%
- Calendar last updated:
- 19 Feb 2024
- Years listed:
- 10
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 23 reviews
Very Good
23 reviews
- Excellent
- 16
- Very Good
- 6
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Nice resort”
The townhouse was perfectly placed for getting to the Disney parks in under half an hour and had good facilities in a nice resort. The house itself and pool area could do with a little bit of tlc but suited our family fine and slept the 7 of us comfortably. The Terre Verde resort also has a pool and a bar that serves good food with friendly staff. Occasional large groups can spoil the peace a bit and the large bins could do with being emptied more often but the 10pm quiet time and the gates means it feels safe and secure.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Comfortable Stay”
We stayed for about 10 days and had an awesome stay. My family got to do some early morning fishing and even caught a bass. I was able to take morning walks around the water and enjoy the beautiful la… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great vacation”
This was a great vacation thanks to Caroline. She is great. Quick response and always very nice. Her home was perfect “it is home away from home” has everything you need. Great space, comfortable beds, and having a pool was a bonus. Close to Disney, Seaworld, aquatic and shopping stores are all around that area. Great location. I would highly recommended Caroline Haines for Terra Verde a place to stay. Thank you again Caroline you really did make this one vacation to remember!!!!!!!!!
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Palm Heaven Villa - the perfect location.”
Palm Heaven Villa has everything you could require whilst on holiday, located on Terra Verde, a friendly, secure resort with various amenities on offer. The villa is within close proximity to all them… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much Verne, for the great review. We really appreciate you taking the time to do it. I'm so glad you had a good stay and we look forward to welcoming you again in the future, thank you for booking with Palm Heaven Villa and for taking care of our home!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Family holiday”
We were a party of 6 which included 4 siblings from 12 to 22 yrs. The Villa was beautiful and met everyone’s needs. It was really spacious clean and well equipped with the most comfortable settee I have ever had the pleasure to sit on ! There was a dining table for 8 and plenty of outdoor furniture too. It was beautifully clean with plenty of towels for our use and a washer and dryer. The communal pool area was great and the complex is set in beautiful grounds. We would definitely return and will recommend to family and friends. Caroline was quick to respond to queries.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you Nicky for such a lovely review, we really appreciate you taking the time to review our place. We’re so glad you had a good time and that you found everything so good. So pleased you liked the sofa, it’s new so glad it’s OK! We look forward to welcoming you as our guests again. Thank you again for your booking, we appreciate it very much.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Fantastic! Perfect place to stay”
This property is amazing! Really good value for money, beautiful layout, spacious rooms, comfortable beds. A wonderful place to stay! We only had a few nights but will definitely be going back and as … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you, Emma, for such a lovely review and for taking the time to write it, we really do appreciate it. We look forward to welcoming you again as our guests.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Prachtig huis gelegen in mooi resort met perfect zwembad.”
Prachtige 5 kamer woning met alle comfort aanwezig. Perfecte basis voor bezoek aan de diverse parken in Kissimmee en omgeving. Vriendelijk ontvangen bij gate en in het clubhuis.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for such a lovely review, we appreciate you taking the time to do that for us. We are so pleased you had such a lovely time and look forward to welcoming you again as our guests.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Vacation”
The House was beautiful - does need some updating - beds,shower curtains need to be changed- map née
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for taking the time to review our property. I have to admit we are disappointed to have our first 3 star review ever, we have prided ourselves at the large number of 5 star reviews we get. I’ll take your views into consideration for the future, I hope you appreciated the complimentary refund we sent you for your late arrival to our villa, we try to help our guests as much as we can.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“2017 Disney Family Vacation”
The location was Wonderful!! Caroline and the other people who work with her made our stay inviting. We had a small problem with one of the in the Master Bedroom...called the Management Office,proble… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review, we are so pleased that you had a good time. It is really reassuring to hear that our management company responded so efficiently to your issue, and could resolve it quickly. We all aim to make your stay a fantastic one! We look forward to welcoming you again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Wonderful vacation rental.”
Great place to stay. Close to shopping and parks. House was very clean. Owner and management staff were so nice. Pool was clean and warm Refreshing after a long day at the parks. Would recommend this vacation home to my friends and family. Will book it next time I visit. Thanks Caroline James Betancourt family.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much James for the wonderful review, and for taking the time to write it, we really do appreciate it. It was lovely to have you as our guests, thank you for taking care of our property and we look forward to welcoming you again soon!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Caroline (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Caroline (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Caroline (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Caroline the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Caroline (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Caroline (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Caroline (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Caroline (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Caroline (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Caroline (the owner) before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Caroline (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Caroline (the owner) a message.
If Caroline (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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