From
$52 / night
Total guests, Nights

Hotel Phoenix – Home 7020416 B&B

  • 12 bedrooms
  • 36 sleeps
  • 1 night min stay

Key Info

  • Child Friendly
  • Car advised
  • Air conditioning
  • No pets allowed
  • Private garden

Description from owner

Description

Hotel ”Phoenix” was opened in spring of 2005. The object is located in Staro Čiče, one kilometre from Velika Gorica, at the address Velikogorička 10b. The hotel is located next to the main road between Velika Gorica and Sisak.

During the eleven years of the hotel’s operation, due to its location, pleasant ambience, quality gastronomy and very professional and friendly staff, restaurant Phoenix has positioned itself at the top of the catering services of Velika Gorica, Zagreb and the surrounding region.

From the hospitality and gastronomy aspects, we comply with all the wishes of our guests, regardless of whether they are traditional or contemporary, and what is most important, we operate under strict HACCP standards. In the scope of its development, the Phoenix Hotel has become a brand, primarily due to the quality ratio between the price and its superb offer.

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • Bedroom 1: King bed
    Bedroom 2: King bed
    Bedroom 3: King bed
    Bedroom 4: 2 Twin beds
    Bedroom 5: 2 Twin beds
    Bedroom 6: 2 Twin beds
    Bedroom 7: 2 Twin beds
    Bedroom 8: 2 Twin beds
    Bedroom 9: 2 Twin beds
    Bedroom 0: 2 Twin beds
    Bedroom 1: King bed
    Bedroom 2: King bed
    Beds in other rooms: Queen Bed Bunk bed
  • 12 Full baths

Amenities

  • Wireless Internet
  • Air conditioning
  • Jacuzzi or hot tub
  • Private garden
  • Grill
  • Balcony or terrace
  • Internet access
  • Central heating
  • Safe
  • Staffed property
  • TV
  • Satellite TV
  • Towels provided
  • Housekeeping Included

More Less

Access

  • Parking
  • Secure parking
  • Not suitable for wheelchair users

Interaction with guest

If you still have not visited the Phoenix Hotel, we will be pleased to enchant you daily with morning coffee, daily fresh lunches (with free delivery), hot / cold appetizers, homemade soups, top charcoal grill, lamb and pork on request, desserts and, specially designed for your needs, business lunches or dinners, catering service, organization of various celebrations such as weddings, birthdays, name days, christenings, communions, confirmations and all other private and business celebrations which are very important to you. For the purpose of organising events and weddings, the restaurant offers 260 seats near a large dance floor, a small hall that offers up to 80 seats (it may be rented for seminars and private parties) and a VIP hall wi

Policies

Check in time: 14:00, Check out time: 12:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
Yes, smoking allowed

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

House rules

1. PLEASE, any possible malfunctions in the room immediately sign. Complaints guests are taken into account only if reported during the stay. Subsequent complaints will not be accepted.
2. Save your valuables, money, documents and the like. In a safe with personal code. We do not assume responsibility for their possible disappearance.
3. For parking of personal vehicles using our free guarded parking.
4. Mini bar is filled daily. Please do your consumption of drinks from the minibar are recorded

More

About the owner

Tomislav P.
Calendar last updated:
01 Jan 2019
Years listed:
8
Based in:
Croatia
Overall rating:

Languages spoken: English

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

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Reviews

Excellent
1 review

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

“Excellent!”

Reviewed 9 Jun 2017

Bookeed a room in June and stayed impresed! Very friendly staff, food was amazing and the room was very clean and comfortable. Also has a big free parking and a nice playground for kids. I will defini… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-1 of 1

FAQs

How do I find more info about the property?

You can get in touch with Tomislav (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send Tomislav (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Tomislav (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view Tomislav the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send Tomislav (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Tomislav (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to Tomislav (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Tomislav (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Tomislav (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Tomislav (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact Tomislav (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Tomislav (the owner) a message.

If Tomislav (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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