Ayana's - Luxury honeymoon houseboat in Kerala. – Home 6628551 Houseboat
- 1 bedroom
- 3 sleeps
- 1 night min stay
Ayana's - Luxury honeymoon houseboat in Kerala. – Home 6628551
- Houseboat
- 1 bedroom
- sleeps 3
- 1 night min stay
Key Info
- Suitable for children age 5+
- Car advised
- Air conditioning
- No pets allowed
Description from owner
Description
Our houseboat 'Ayana's' is elegantly designed to cater for your every comfort. Interiors are completely made out of Teak and acacia wood, all furniture are antique style and in wood. A spacious and tastefully furnished air-conditioned double bedroom with twin or King size bed and picture windows overlooking the lake, beautifully carved lotus flowers on the wooden ceiling, a writing table and chair, a wardrobe and luggage storage and a large mirror in the dressing area are but a few of the main features. Attached western toilet is truly state of art with the most modern and best available equipment including wall to wall tiles and wooden ceiling, rain shower and hand held shower with running hot & cold water. The large living area is comfortably furnished with antique chairs and teapoy. You will be able to lounge back, read and relax on the front sundeck and enjoy the view out of the picture windows from the air-conditioned dining room furnished with antique chairs and table! LED bulbs and antique style lamp shades create a romantic atmosphere in each area of 'Ayana's'.
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Families
- Children 5+ years old
- No pets allowed
Bed & bathroom
- Bedroom 1: Queen Bed
Beds in other rooms: Twin bed - 1 Attached (ensuite)
Amenities
- Air conditioning
- Waterfront
- Stove
- Fridge
- Freezer
- TV
- Satellite TV
- DVD player
- Stereo system
- Ceiling Fans
- Linen provided
- Towels provided
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Access
- Not suitable for wheelchair users
Policies
- Check in time: 12:00, Check out time: 09:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- Please contact the owner
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Hashim B.
- Calendar last updated:
- 04 Nov 2019
- Years listed:
- 8
- Based in:
- India
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
– based on 10 reviews
Very Good
10 reviews
- Excellent
- 5
- Very Good
- 2
- Average
- 2
- Poor
- 1
- Terrible
- 0
“Mixed emotions”
Pros: Amazing landscape; okay food; we received a larger boat due to original boat not being available (seems to be a bit of a theme here); the crew were very accommodating (although none of the three… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Alison! First of all thank you for booking with us. And the nice review you wrote on our feedback form (please see the same in the last part). Reading this review I thought to explain few things from my part for the other travellers who read this. Initially your booking and you paid for Deluxe houseboat for 2 nights. But to make our guest happy and more enjoyable we may upgrade the boat with no extra charge according to the availability. Thus we provide you a Luxury two bedroom boat exclusively for you for the same cost. You have seen extremely happy seeing (my offer) your boat. All the boat cruise from 12 noon till 5.30 PM with a lunch break. After that with the Inland waterways and other authorities it not allowed to cruise. The first night halt parking place is far away from the other crowded boats. But you may see a bridge and vehicles passing at a distance. It was too late you informed me to sail the boat to another place for parking. That means you were not halted the boat at 5 PM. We stop the boat in between 5.30 to 6 PM. The second night parking area is in a village amidst the rice fields but of course there will have some other boats also parked. Usually Indians take the houseboat to enjoy in their style and they might have played music and dance. We cannot object that as they have paid for their boat and it is not our boat. Then the route repeated because you were asked them to take the fish market and two trips to the same place will turn 4 times sailing the same route. I assume your points are just because of your fairy imagination. We provide the same routes, parking area for all our trips except changes in the boat category. And most of them enjoy it and for few they search in detail to post in review sites. Let me write here the exact review you wrote in our Feedback form at the end of your cruise. I wish to post a scanned image of the feedback form but I think it is not allowed here. I would be very glad to accept your complaints and to change it for the future but I don't see anything to accept from you to change. I don't think it is fair enjoying the service completely and later complaining with searched and found matters. Just cherish the nice moments cruising with us instead of searching for matters that worries you. I think your review will mislead at least some of the travellers who really want to enjoy the houseboat. We are not the best but we strive our best to deliver our guests the best... It is all about attitude... Alison Seymour wrote on 27 Jan 2017: Lovely food and staff. First night a bit noisy but second night was perfect. The crew helped us find sun screen and looked after us very well.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Fabulous Houseboat Experience”
My wife and I booked 2 nights on a one bedroom houseboat through Keralaetourism.com. The owner, Hashim Basheer was excellent at communicating with us from the first email we sent from Canada right up … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Very Good”
Hashim and his team took good care of us. The houseboat itself was in a good condition and well-maintained. The food was also delicious and authentic Kerala style. Overall an interesting and pleasant… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi! Nice to know that you were satisfied with our boat and service and had a pleasant experience with us. Thanks for your feedback. Looking forward to serve you again.... Thanks - Hashim
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Bellow expectations”
I read a lot about the houseboats as I understood a lot of people get disappointed so I wanted to go with a trusted operator. I read nice reviews about Mr. Hashim and during all the emails we've … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Not as expected”
Dealing with Mr. Hashim in the preparation for our stay went very smooth, he was also very helpful in organising an extra detour on our drive back to Kochi. Nonetheless our stay wasn't quite up … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Gian! First of all thanks for accepting the last minute change in the boat. Thanks for your feedback with positive and negatives. I am glad you mentioned both part. As you can see the review (Ms. Stacey) just before you, they were also booked for the 1st April 2016. As Ayana engine had problem during that time we had to give other boats for bookings for that week. However we confirmed the boat with all clients and got approval or they chosen the best available option. Of course people would make a comparison with Ayana and it will not find as same as Ayana. I completely admit with your negative comments. But to make you understand I will explain you few things. All our boats renovate seasonally. It was time for this boat for maintenance and we fixed it just after Ayana get ready. You have mentioned the crew English was not very good. They are local people from this area and not professionally educated as a hotel staff. Regarding the 2nd night halting point, I explained you in person that we cannot park the boat far from Alleppey as the next morning you will have short time to reach Alleppey terminal. As you did 2 nights cruise, for the first night you had time to go far from the crowd and halt at a quite place. There are hundreds of boat plying in the backwaters and its difficult to avoid all other boats and cruise alone even though it is possible for longer cruises. Also I informed you before the cruise starts that anything you buy from outside the boat will be at your own decision and risk and thereafter we will not accept any complaints. Now you even wrote is here that one could think that it is our fault. Same time it could be a warning for other travellers. Thanks for your positive comments and we accept the negative points and will take care of it for the next trips. Thank you for booking with us... Thanks, Hashim
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“excellent team”
Firstly I cannot review 'Ayana's Houseboat as 2 days before we were due to board,Hashim informed us the boat needed a new engine! we were disappointed having done extensive research prior to… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks Stacey for all your co-operation and sharing your feedback here. With that only we could go further.... Surely we look forward to have you on board Ayana.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Fantastic - above expectations”
Mr Hashim was very quick and detailed in his responses prior our booking. There was no negative surprises, only positive. Food, the crew and the nature were great. We definitelly recommend.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi! So happy to know that you were satisfied with our boat and service. Looking forward to serve you and friends again...
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Superb Service and Fantastic Experience”
We had an absolutely fantastic stay on this Houseboat during our tour of Kerala. Hashim, the tour coordinator and manager was superb during my conversations with him via email and telephone before and… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Krissy! Each review from our guests make us more proud to serve the next ones. We always looking forward to keep up the best quality and service for our esteemed guests. Thank you very much for choosing our boat and for all your co-operation and for sharing your experience on board. We look forward to serve you again... Stay cool... Hashim
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“The most tranquil part of Kerala!”
We had the loveliest time on our houseboat, from the moment we stepped on board we were looked after so well. The chef/captain was an excellent cook and made some of the most memorable meals we had in… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Joanna! It was indeed a pleasure for us to welcome and serve you onboard. We are happy that the time on our boat was a cherishing experience for you.... Without your support we couldn't make it... Thanks a lot... good times ahead.. Hashim
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Five star experience!”
Having trouble picking a houseboat? THIS is the company to pick!! All around a perfect romantic experience of Kerala. First off, the boat and facilities on board are exquisite and clean. Beautiful mas… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Tarah! Thank you very much for sharing your experience on our houseboat. We are happy to know that you really enjoyed the moment in our boat and on Kerala backwaters. You opened your eyes and mind to make your cruise an unforgettable one... stay good... Thanks for being with us... Hashim
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Hashim (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Hashim (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Hashim (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Hashim the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Hashim (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Hashim (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Hashim (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Hashim (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Hashim (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Hashim (the owner) before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Hashim (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Hashim (the owner) a message.
If Hashim (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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