Charming Cosy 1BR apartment with garden – Home 4613133 Apartment
- 1 bedroom
- 2 sleeps
- min stay varies
Charming Cosy 1BR apartment with garden – Home 4613133
- Apartment
- 1 bedroom
- sleeps 2
- min stay varies
Key Info
- Child Friendly
- Car not necessary
- Air conditioning
- No pets allowed
- Private garden
Description from owner
Description
Searching for a comfortable and stress-free stay in Dubrovnik? Stay at the Secret Garden Apartment in the peaceful area of Gruz. We are ideally located for access to the top sights and activities while giving you a spacious, natural environment in which to unwind and relax.
From our location, the internationally-renowned Old Town is easily reached, famous for its unique walls and historical sights but also boasting a range of cultural events, culinary experiences and nightlife for all ages.
There is a bus stop located immediately outside the entrance of the apartment which can transport you to the Old Town (8-10 minutes) or beautiful local beaches. A 5-minute walk brings you to the Gruz port area, where you can catch ferries or take organised tours to the nearby islands – another must for any visitor to Dubrovnik.
As well as the main tourist attractions, the Secret Garden Apartment has many local shops and amenities accessible to you moments from your front door – all of which adds to make your stay as convenient and comfortable as possible.
The apartment is minimally yet tastefully decorated and furnished. Inside is a fully equipped kitchen with all modern appliances including an oven, microwave, refrigerator, kettle, toaster and washing machine. There is a dining area with a table and chairs. The apartment has one comfortable double bedroom that features a large flat screen TV with satellite reception, air conditioning and ample storage. There is also an additional sofa that converts into a comfortable single bed if needed. The bathroom has a modern shower cubicle, basin and WC. We also provide towels, free toiletries, a hairdryer, an iron and ironing board. There is a free Wi-Fi Internet connection throughout the accommodation.
The apartment is surrounded by a beautiful Mediterranean style garden with a terrace, where you can enjoy the summer evenings sitting around the provided table.
We look forward to welcoming you!
More Less
Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: King bed
- 1 Full bath
Amenities
- Wireless Internet
- Air conditioning
- Private garden
- Patio
- Balcony or terrace
- Internet access
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Washing machine
- Iron
- High chair
- TV
- Satellite TV
- Linen provided
- Towels provided
More Less
Access
- Parking
- Secure parking
- Not suitable for wheelchair users
Interaction with guest
Policies
- Check in time: 14:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Matea M.
- Calendar last updated:
- 10 May 2024
- Years listed:
- 9
- Based in:
- Croatia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 18 reviews
Very Good
18 reviews
- Excellent
- 15
- Very Good
- 2
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Beautiful apartment and wonderful service!”
Matea, the lady that owns the house, was wonderful and very informative! Whenever we had any problems she was always quick to help us. The apartment was perfect and looked exactly like it does in the … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Millie, it was really nice for us to have you and Frederick as our guests at the Secret Garden apartment. Thank you very much for your nice comments. We are so glad that you enjoyed the place. Hoping to see you in the near future, we wish you all the best. Kindest regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Stunning”
Well what can I say...what a fabulous place and we couldn't have chosen a better apartment, so quiet but near to everything..the Old City, Port Gruz, Babin Kuk, lots of lovely restaurants, we can… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Claire, Thank you very much for your great review. It was a pleasure meeting you and Michael and I really enjoyed talking to you. I am so glad you liked the place and had a nice holiday in Dubrovnik. I wish you all the best and look forward to welcoming you back in the future! Kindest regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Very unfriendly service”
Normally i never write a review on this site, but unfortunatly this time i feel like it is unfortunately necessary. Me and my girlfriend stayed for a little bit more than a week at this the apartment.… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you Arnaud and Lisa for taking the time to write us a comment. You stated that our services are overpriced and yet we do not know exactly what you are referring to here since we provided you all the additional services free of charge. Upon your wish we organised transport from the airport and back at half price (we paid the difference personally wanting to give you a discount as a thank you for choosing our apartment for your holiday). Then, the day before your arrival itself you asked us for a bouquet of flowers, champagne and chocolates to be waiting for you in the apartment, which under pressure we managed to do in time on the day of your arrival. During your stay in the apartment we left fruit from the garden, chocolates and a new bouquet of flowers for you as our gift. In this way, we wanted to make your stay as pleasant as possible. On the day of your departure you contacted us because of a problem with the airline company that meant you had to go as soon as possible to the airport, and not at the agreed time, within the deadline of 15-20 minutes, and so we contacted the driver immediately. The driver was not able to get to you in such a short time and so we organised the drive with another driver. When after 20 minutes, we informed you that the driver had arrived you were not even close to being packed nor ready to leave, which was very strange. We warned you to hurry up and that the driver would wait for you. Upon leaving you just returned the keys without saying goodbye. Regarding the apartment, you left it in an extremely messy state. The floor was covered with scattered things: bed linen, towels, toilet paper, clothes hangers, the TV control, plastic bottles and glasses, plastic bags etc. The kitchen was also messy and full of dirty dishes and bottles. This kind of behaviour is not respectable. In connection with your forgotten thing you finally contacted us 15 days after leaving, which was too late to check our waste. After telling you by email that unfortunately we no longer have the thing that you may have forgotten in the apartment, you accused us in a very impolite way as though we are guilty of the resulting situation. We hope that future owners of the apartment will have a better experience with you as guests. We wish you all the best, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Superb secluded secret garden apartment”
Fantastic location - close to the Gruz harbour area. Apartment was very well equipped, spotlessly clean, and a lovely outdoor area to enjoy the fresh air. Matea is such a friendly, welcoming host. … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Sally, Thank you very much for your great comments. It was really nice to meet you and Sandra. We are really happy that you enjoyed the place and look forward to seeing you for a new holiday in Dubrovnik, We wish you all the best. Kindest regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect Dubrovnik base”
This apartment is perfect for your stay in Dubrovnik, it is close to the port of Gruz which has plenty of nice restaurants and you can catch a boat to do the elaphiti islands tour. The bus stop is jus… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Lesley & Andy, Thank you very much for choosing the Secret Graden Apartment and for taking the time to write such a great review. We are very pleased that you stayed with us and also very glad you enjoyed the place and had a nice holiday in Dubrovnik. Hoping to see you in the near future, we wish you all the best. Kindest regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Can't fault apartment it is top class”
Secret garden apartment in Cruz The owners are very good and helpful every thing is spotlessly clean. Once you master the busses you can easily to see every thing . Can recommend boat trip to the i… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Joe, Thank you very much for your nice review. It was really nice to meet you and Carole. We are really happy that you enjoyed the place and had a nice holiday. We look forward to seeing you for a new holiday in Dubrovnik and wish you all the best. Warm regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Real relax”
I found this place in Airbnb and was in love with it from the first sight. It is located in Gruz, the port of Dubrovnik, very-very close to bus station, that will take you to the old town (10 minutes)… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Bella, it was really nice to have you and your husband as our guests at the Secret Garden apartment. I am so glad that you enjoyed the place and had a nice holiday in Dubrovnik. Thank you very much for your kind words and hope to see you again one day! Warm regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Just the job, and exactly as advertised - lovely.”
Have just returned from a week in this apartment. The apartment was every bit as good as the photos suggest. We didn't get much time to use the garden because the nights have drawn in but can r… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Mark, Thank you very much for your kind words. It was really nice to have you and Nadya as our guests at the Secret Garden Apartment. We are really happy to know you enjoyed the place and had a nice holiday. Hoping to see you in the near future, we wish you all the best. Warm regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Well equipped and well maintained apartment with excellent service”
We stayed at Matea's apartment with our 2 kids aged 7 & 4. The apartment is furnished and in good decorative order. The big plus was a mid week clean of the apartment including the bathroom w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Suraj, Thank you very much for your great review. It was really nice to have you and your family as our guests at the Secret Garden apartment. We are happy that you enjoyed the place and had a nice holiday. We wish you all the best. Warm regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“L’impression d’être les premiers occupants”
Si ce n’est la difficulté à se rendre au logis avec nos valises trop lourdes, la maison de Matea nous a grandement plu. D’ailleurs, le fait d’être lég&egra… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Jean-Francois & Sylvie, We are really happy to know you enjoyed our apartment. Thank you so much for writing such nice comments. It was pleasure meeting and talking to you. We look forward to seeing you for a new holiday in Dubrovnik and wish you all the best. Warm regards, Matea
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Matea (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Matea (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Matea (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Matea the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Matea (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Matea (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Matea (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Matea (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Matea (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Matea (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Matea (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Matea (the owner) a message.
If Matea (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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