1-Bedroom Gradaška - Fine Ljubljana Apartments – Home 3013200 Apartment
- 1 bedroom
- 5 sleeps
- 3 nights min stay
1-Bedroom Gradaška - Fine Ljubljana Apartments – Home 3013200
- Apartment
- 1 bedroom
- sleeps 5
- 3 nights min stay
Key Info
- Not suitable for children
- Car not necessary
- Air conditioning
- Ask about pets
Description from manager
Description
The first thing you notice as you enter the apartment is a spacious and bright living room with a terrace. A big glass door offers great views of the Old Town Ljubljana rooftops and Krakovo gardens and lets a lot of light into the apartment. The door also has pleated shades for privacy and comfort.
The comfortable sofa in the living room can turn into a double bed if more than two guests are staying in the apartment. This is a quality sofa bed with a soft and comfortable mattress.
There is an efficient air-conditioning system on both levels of the apartment. and a central heating for the cooler months.
A fully equipped kitchen comes with a fridge and freezer, dishwasher, four burner glass-ceramic cook-top, microwave with a grill, toaster, coffee maker and kitchen utensils.
Large roof windows in the lounge upstairs offer magnificent views of Ljubljana Castle and the rooftops of Old Town Ljubljana. Panoramic windows open high and wide so you can literally step outside and enjoy the sun, the air and the views.
In front of the bathroom door there is an additional sofa which can turn into a large single or smaller double bed.
And then there is the bedroom. It opens up to the attic lounge and bathroom and gets a lot of light from two sides (shades and screens are on all windows). The bedroom can be closed with sliding frosted glass door panels for more privacy.
There is a Wi-Fi connection in the 1-bedroom apartment on Gradaška street (called Mini Duplex apartment) on both floors of the apartment and also a PC with a broadband Internet.
More Less
Bed & bathroom
- 1 Full bath
Amenities
- Air conditioning
- Balcony or terrace
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Iron
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 15:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Fine Ljubljana Apartments
- Response rate:
- 33%
- Calendar last updated:
- 13 May 2024
- Years listed:
- 10
- Based in:
- Slovenia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Average
– based on 2 reviews
Average
2 reviews
- Excellent
- 1
- Very Good
- 0
- Average
- 0
- Poor
- 1
- Terrible
- 0
“Great apartment”
The apartment was really well equipped and in a great location. We absolutely loved Ljubljana and found that everything was an easy walk away. We’d definitely stay here again.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Phonies”
Rented two apartments in this building. Managers did not respond to phone calls all day to be sure that apartments were ready. We arrived at apartments on time but they were an hour late being ready f… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hello, I'm very sorry that you were not completely satisfied with our apartment and our services. At Fine Ljubljana Apartments we work hard to create positive experiences for our guests. We failed to do that for you as you had to worry about other things instead of fully enjoying your stay in our city. I asked our team to provide details of what happened and would like to make a few comments regarding the points you raised. We were in the apartment on time to welcome you. Our greeter coordinator Jana and new greeter Tina were in the apartment at Gradaska Street 8a at 6.30pm, 30 minutes before the agreed arrival time. You told us in your email that you would be at the address between 7pm and 7:30pm coming from Lake Bled. When you arrived at the apartment both greeters were already in the apartment. You may have arrived at the location earlier than planned but Jana and Tina did not notice you in front of the building or at the entrance to the apartment when they arrived at 6:30pm. As I understood from my colleagues and also from your review you were pleased with your apartments at the time of your check-in. But then on the second day of your stay two things happened which caused inconveniences to you and spoiled your impressions. There was no hot water in the apartment and a smell occurred in the bathroom. We always solve such issues quickly and efficiently -- one press of a button to reset the gas heater and some water poured in the bathroom floor drain to stop the smell. Unfortunately, our phone for 24/7 support was down that afternoon and evening due to technical issues of our service provider Si.mobil Vodafone which is why we could not get your calls and text messages. There was no record of any calls or texts from your number in the phone logs which was confirmed by our provider. They advised us, to avoid such unfortunate situations, to switch back from 3G/LTE network to 2G network for a better signal and coverage. Regardless of all this I accept full responsibility as we did not do enough to prevent this from happening. We also missed your evening email and only replied the next day. We will take additional measures to make sure this doesn't happen again. I sincerely apologize for the inconveniences and stress we caused you. To try to make it up to you I would like to offer to you, or your relatives or friends, a 10% discount on your future booking with us in any of our 15+ apartments in Ljubljana. Thank you for staying with FLA and all the best! Bostjan Erzen Managing Director Fine Ljubljana Apartments
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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