Casa SERENA – Home 6848449 Apartment
- 3 bedrooms
- 5 sleeps
- 2 nights min stay
Casa SERENA – Home 6848449
- Apartment
- 3 bedrooms
- sleeps 5
- 2 nights min stay
Key Info
- Nearest beach 40 mi
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
Description from owner
Description
The holiday house "CASA SERENA" is an apartment fully at your disposal 84 sqm area in Matera, on the 2nd floor of a 3-storey building with no elevator 10-minute walk from the Sassi; It offers free WiFi and free parking access on public land. It can accommodate up to 5 people. Ideal for couples, families and groups of friends. The unit, recently renovated, has been tastefully furnished, the owner tried to equip itself with all the comforts to make your stay unforgettable and enchanting: it is composed of a fully equipped kitchenette, a living-dining room where there are a sofa bed in a square and a table with 6 chairs, a double bedroom, a room with 1 single bed, a room with 2 single beds, a bathroom with bidet, bath or shower - toiletries - towels - hairdryer. The environments are large and equipped with individual heating and air conditioning, and all the fixtures are equipped with mosquito nets. Casa Serena is an excellent base for those families who want to combine the discovery of the "Sassi", a UNESCO World Heritage Site, even a short beach holiday, because the nearest beach is just 30 minutes by car .
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Families
- Great for children of all ages
- No pets allowed
- Crib
- High chair
Bed & bathroom
- Bedroom 1: Full bed
Bedroom 2: 2 Twin beds
Bedroom 3: Twin bed - 1 Full bath
Amenities
- Wireless Internet
- Air conditioning
- Internet access
- Central heating
- Safe
- Fridge
- Freezer
- Washing machine
- Iron
- High chair
- Linen provided
- Towels provided
- Housekeeping Included
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Access
- Parking
- Not suitable for wheelchair users
Getting around
Interaction with guest
Policies
- Check in time: 15:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Raffaele L.
- Calendar last updated:
- 14 May 2024
- Years listed:
- 8
- Based in:
- Italy
- Overall rating:
Languages spoken: Italian
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 12 reviews
Excellent
12 reviews
- Excellent
- 9
- Very Good
- 3
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Weekend perfetto a Casa Serena”
Abbiamo trascorso un weekend a Materna soggiornando a Casa Serena. Cosa dire? Se ci fossero più stelline per esprimere punteggio ne metterei molte di più!! Appartamento spazioso, luminos… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Matera nel cuore”
Come prenotare un B&B e trovare degli amici :-))... Nonostante il nostro sia stato solo 1 pernottamento presso Casa Serena è stato più che sufficiente per apprezzare ospitalità… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Grazie per il giudizio positivo espresso sulla nostra struttura e delle belle parole avute per noi, è stato un piacere conoscervi e avervi ospiti da noi. Speriamo di potervi rivedere presto. Raffaele e Tiziana
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Soluzione perfetta a pochi passi dal centro”
Ottima accoglienza, molto familiare, reperibilità e disponibilità massima da parte di Raffaele, il proprietario (ed anche della moglie e dei simpaticissimi bambini), che ci ha fornito pr… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Grazie per questa bella recensione, vi aspettiamo, sarete sempre i benvenuti! È stato bello conoscervi ed esservi utili,ma soprattutto siamo felici di aver contribuito a farvi rimanere un bel ricordo della nostra meravigliosa Matera. A presto. Raffaele e Tiziana
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“perfetto”
Casa Serena era semplicemente perfetta ed i padroni delle persone veramente eccezionali. Abbiamo trovato non solo tutto l'occorrente per il nostro soggiorno ma anche di più.La casa si torv… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Ricordo Carmen, Luigi e i loro tre ragazzi con grande affetto. Persone squisite! Grazie per le vostre parole. Spero di potervi rivedere presto. Raffaele.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Vacanza perfetta a Matera”
Appartamento ben strutturato e pulito con buona posizione La cortesia ed il perfetto accoglimento del sig. Raffaele e consorte ha completato la nostra bella permanenza
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Ringrazio Antonio la sua signora e i loro amici per aver scelto la nostra casa vacanza, è stato un vero piacere conoscerli.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Il miglior alloggio in cui siamo stati di recente!!”
Appartamento pulitissimo, molto curato in ogni minimo dettagliato, confortevole, completo di tutto (anche per bambini piccoli). I proprietari simpaticissimi, molto accoglienti, ci hanno prenotato il r… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner vi ringrazio per il giudizio positivo espresso nei confronti della nostra struttura e nei nostri riguardi. E' stato un vero piacere avervi ospiti da noi e soprattutto avervi conosciuto. Speriamo di poterci rivedere presto. Raffaele e Tiziana.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Eccellente”
Ho soggiornato in questa struttura...pulitissimo proprietali cortesi...gentili...e disponibili... Consiglio la struttura senza nessun dubbio...
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Ringrazio Giuseppe x aver espresso un giudizio positivo sulla nostra casa vacanza e sulla nostra accoglienza. Ci ha fatto piacere conoscerlo e speriamo di rivederlo presto con la sua famiglia. Grazie.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Eccellente struttura sotto tutti i punti di vista”
Siamo stati ospiti di Casa Serena durante le vacanze pasquali di quest'anno. Siamo rimasti entusiasti sia della casa sia dei proprietari. La casa è comoda sia relativamente alla posizione … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner "Martina e la sua famiglia sono persone fantastiche! Vi ringraziamo per il giudizio positivo espresso x la nostra casa vacanza e nei nostri confronti. Siamo molto lieti di aver fatto la vostra conoscenza e di essere riusciti a trasmettervi tutto l'amore e la dedizione che riserviamo ai nostri ospiti. Grazie x l'amicizia che ci avete subito concesso. Siete proprio una bella famiglia! Speriamo di potervi rivedere presto."
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Contentissimi di aver passato le vacanze qui!”
Siamo rimasti piacevolmente stupiti dalla favolosa vacanza passata in questo appartamento, ci siamo trovati davvero bene sotto ogni aspetto. L'appartamento rispetta pienamente la descrizione dell… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Vi ringraziamo per il giudizio positivo espresso nei nostri confronti e nei confronti della nostra casa vacanza. La nostra priorità é far sentire l'ospite a casa propria e la nostra soddisfazione é sentire da voi che ci siamo riusciti. Spero davvero di potervi rivedere presto.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Come essere ospiti da amici!”
Accoglienza calorosa da parte della deliziosa famiglia che gestisce questo ampio appartamento appena rinnovato con tre spaziose camere da letto. Pulizia impeccabile, cura in ogni dettaglio, rifornito … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Vi ringraziamo per il giudizio positivo espresso x la nostra casa vacanza e siamo davvero molto lieti di aver fatto la vostra conoscenza e di essere riusciti a trasmettervi tutto l'amore e la dedizione che riserviamo ai nostri ospiti. Grazie x l'amicizia che ci avete subito concesso. Siete proprio una bella famiglia! Speriamo di potervi rivedere presto.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Raffaele (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Raffaele (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Raffaele (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Raffaele the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Raffaele (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Raffaele (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Raffaele (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Raffaele (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Raffaele (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Raffaele (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Raffaele (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Raffaele (the owner) a message.
If Raffaele (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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