Bestbrook Mountain resort farm stay & horse riding – Home 3295341 Log cabin
- 3 bedrooms
- 8 sleeps
- 2 nights min stay
Bestbrook Mountain resort farm stay & horse riding – Home 3295341
- Log cabin
- 3 bedrooms
- sleeps 8
- 2 nights min stay
Key Info
- Swimming pool
- Child Friendly
- Car advised
- Pet Friendly
Description from owner
Description
Bestbrook offers authentic farm stay holidays in a range of accommodation, 9 self contained cabins, 22 backpacker styles rooms & campsites on 500 acres. Located 90 minutes from Brisbane & 126 minutes from the Gold Coast. Guests will enjoy old fashioned hospitality and magnificent mountain views. Our team will ensure you enjoy your horse riding experience. Children can enjoy pony rides, wagon rides, boomerang throwing, whip cracking and yabby fishing in Gap Creek. You can feed the farm animals, milk a cow and make butter for the damper with Billy tea. Call in and Say G'day Where Queensland Shines.
Families
- Great for children of all ages
- Pets welcome
Bed & bathroom
- 1 Full bath
Amenities
- Shared outdoor pool (unheated)
- Mountain Views
- Patio
- Internet access
- Fireplace
- Stove
- Fridge
- Microwave
- Toaster
- Kettle
- Washing machine
- TV
- Satellite TV
- DVD player
- Linen provided
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 13:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Elise W.
- Calendar last updated:
- 08 Jan 2023
- Years listed:
- 10
- Based in:
- United States
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 5 reviews
Very Good
5 reviews
- Excellent
- 3
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Thank you for saving our trip”
We had booked and paid for elsewhere (at Leyburn) but didn't realise the speedway event that is usually on the first week of September was postponed so on this weekend, which made it it was very … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Mrs”
Third time here for a two night camping holiday with three generations of family and the dogs. Had a fabulous time. Kids (aged 8,9, 12,12,12) had a great time with their bikes, the creek, the campfire… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Beaut family country place to camp so close to Brisbane”
We travelled to Bestbrook for the May Day long weekend. We camped here with another family, 5 kids ranging from 5 to 11 years old, 4 adults and 3 dogs. We camped in a camper trailer while our friends … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi, we are very pleased that you enjoyed your experience with us. We are great believers that if the kids are happy then nine times out of ten the parents will be too.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not worth the high price tag”
I emailed them the following negative feedback as they requested I do that instead of write negative reviews on Trip Advisor. One week later and I still haven't even had a reply..... Curtains on… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Mischa, Sorry your email to us was not responded to in the time frame you desired but we have been fully occupied with the school holidays. You are correct there is no safety fence around the fireplace, we have never had an issue with this as most guests control their children to protect them from getting burned, it would be impractical and almost impossible to fence as if it was made of metal it would get hot and still allow them to get burned and if it was wood or plastic it would burn or melt. Point taken about instructions for fireplace. Regarding activities throughout the day we do have a full program available it just depends what you want to be involved in. Yes we have barbed wire as we are a farm and do promote ourselves as a farm stay and farms have barbed wire fences to stop stock getting through the fences. We do not include any horse riding in our accommodation charges and that is made clear on our web site and all confirmations and advice. Horse riding carries a very hefty insurance premium and that is why many places have ceased this activity. The pool fence does comply and get's inspected regularly as required. There was a loose paling as you have pointed out and that has been repaired. Your children may have been able to feed animals in a shopping center but that is nothing like on a real farm and I doubt they collected eggs or milked cows in a shopping center. I am sorry you didn't enjoy your farm stay experience but the majority of our guests do. Thank you for your feedback and maybe your children will enjoy a farm-stay when they get a little older.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Awesome place to stay, visit and eat.”
We visited Bestbrook Mountain Resort for the first time on Saturday, it was definitely a step back in time looking at all the vintage memorabillia..the staff are so friendly made us feel so welcome. … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with Elise (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Elise (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Elise (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Elise the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Elise (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Elise (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Elise (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Elise (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Elise (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Elise (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Elise (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Elise (the owner) a message.
If Elise (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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