2 Bedroom Holiday Chalet sited in Cornwall – Home 6728728 Chalet
- 2 bedrooms
- 4 sleeps
- 7 nights min stay
2 Bedroom Holiday Chalet sited in Cornwall – Home 6728728
- Chalet
- 2 bedrooms
- sleeps 4
- 7 nights min stay
Key Info
- Child Friendly
- No pets allowed
Description from owner
Description
COVID-19 - Please be aware of possible short notice changes regarding the accommodation/facilities which can be found on the Penstowe website. Due to public health measures introduced by UK government, some of the on-park facilities may not be open. The accommodation will continue to have a deep clean in between guest vacations. The Laurels, 14 The Drive is a well furnished semi-detached, two-bedroom chalet, situated on the drive up to Penstowe Manor in Penstowe Park. The chalet has been freshly decorated (2019) including new flooring, is comfortably furnished with double-glazing. The lounge/dining area contains a table with seating for four. The front door opens onto a fenced patio area where you can sit and watch the wild birds or the sunset.
The open plan kitchen has an electric cooker, microwave, toaster, refrigerator and all utensils needed for a self-catering holiday. The sleeping facilities consist of a double bed in the main bedroom and two singles in the second bedroom, both bedrooms have laminate flooring and electric wall heaters. Beds will be made up for your arrival. Guests are asked to supply their own towels and tea towels. The bathroom contains a bath with an over bath electric shower, hand basin and toilet, there is also a wall heater. Please note electricity is on a meter which requires pre-paid cards available from Penstowe, although on arrival there will be enough electricity for a day or 2 depending on usage. Cars can be parked in a designated area adjacent to the chalet, giving easy access. Check in time 16.00 hours (This may be altered by prior arrangement) Check out time 10.00 hours. Please contact at least 24 hours prior to the commencement of your holiday with your planned arrival time.
Penstowe Manor House is set in 30 acres of grounds which are just perfect for your country holiday. A place where you can relax and have fun, where children can wander and play. Please note that for the 2021 season no access will be available to the leisure facilities. The Manor House will be open for bar / meals and free entertainment.
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Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- 1 Full bed, 2 Twin beds
- 1 Full bath
Amenities
- Patio
- Stove
- Fridge
- Microwave
- Toaster
- Kettle
- Iron
- TV
- DVD player
- Linen provided
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Access
- Parking
- Not suitable for wheelchair users
Policies
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($125.25) £100.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Luke A.
- Calendar last updated:
- 17 Jun 2023
- Years listed:
- 8
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
– based on 7 reviews
Average
7 reviews
- Excellent
- 2
- Very Good
- 2
- Average
- 2
- Poor
- 1
- Terrible
- 0
“No access to pool”
This chalet is lovely and clean however the biggest let down was no access to the onsite pool. Our friends were staying in a chalet a few doors down and their owner had paid for the membership to use … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Like you I am disappointed that the terms for using the leisure facilities have been altered this year as I to enjoy a swim. However, an annual fee had to be paid before the start of the season with no guarantee when or if the facilities were to open. A decision was taken not to participate this year and it was clearly stated in the chalet descrption that no access would be avaiable to the leisure facilities for the '21 season. I am sorry the furnishings were not to your liking, I realise to many it is 'old fashioned.' I personally find the sofa comfortable and easy sitting for those less agile. Many modern sofas are too low. The pictures were chosen to reflect the local area. I am sorry they were not to your taste. I realise the single matresses are not to the quality of the double and this would be the next update - I regularly use one of the singles and have never had a bad nights sleep on them. I am not sure if it was the shower which disappointed or the fact it was over a bath. The shower was updated last year..A conscious decision was made to keep the bath for bathing small children and to give guests the option . The chalet is described as self catering and a new toilet roll and small amount of washing up equipment is left incase guests forget their own. I will make a note to mention the need for these in the arrival info. Thank you for taking the time to give your feedback and hopefully help to improve the experience to other guests.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Recent visit”
A good place to base yourself as there is lots to do , this was our third visit and we were disappointed to find the damp smell to be stronger then on previous visits everything else was okay,
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I am sorry the Chalet did not meet your expectations this year. We are now actively working to alleviate the problem.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Chalet, Kilkhampton”
Although the property was very clean, unfortunately there was an unpleasant damp smell that we couldn’t get rid of, even keeping the windows open didn’t help. We ended up having to buy sce… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your feedback. I am pleased you found the Chalet clean and well equipped, and the location good. The damp smell is under investigation and it is hoped to carry out work shortly to alleviate the problem. There are also plans to decorate the inside of the Chalet before next season. The feedback for the site will be passed on to the Site Management.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Mrs”
My stay at 14 nominally in was brilliant nice challett and very comfortable.loved the private garden and some where to sit in private .hope to go back next year
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your positive feedback. The garden was my late Mothers' love and I am delighted that you enjoyed it too.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Bude Cornwall”
Enjoyed our stay, the Laurels is central to everything we like to visit, my daughter and myself find the site is very well equipped with everything you would need to make your stay comfortable, the bu… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Will be back next year if available”
Was perfect size and location for what we needed, was quiet but facilities available if required all round loved it, was clean and tidy would recommend and hope to be back next year
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I am so glad you enjoyed your stay, looking forward to meeting you again next year. Thank-you.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely place to stay with lovely surroundings”
Lovely little chalet with room for a family of 4, everything you could need is there I had brought all sorts with me iron, cloths etc but didn't need any of it. Lovely surroundings Bude is lovely and boscastle was great, beautiful cream tea at Margaret's too definitely worth a visit. We would definitely go back and stay in the chalet really good.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank-you for your kind words and I am glad you had a good time.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Luke (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Luke (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Luke (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Luke the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Luke (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Luke (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Luke (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Luke (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Luke (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Luke (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Luke (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Luke (the owner) a message.
If Luke (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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