Fern Court Apartment @ Richmond with Oceanic view – Home 6970969 Apartment
- 2 bedrooms
- 6 sleeps
- min stay varies
Fern Court Apartment @ Richmond with Oceanic view – Home 6970969
- Apartment
- 2 bedrooms
- sleeps 6
- min stay varies
Key Info
- Beach / lakeside relaxation
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
Description from owner
Description
Fern Court Apartment at Richmond is a luxurious destination retreat that is suitable for small families and friends vacating in the area. Fern Court Apartment is brand new apartment complex only 20 minutes outside Ocho Rios town central and 1 hour drive from Montego Bay airport. The apartment is on the second floor, sleeps 6 and comes fully equipped with all the wonderful amenities of home and so much more. Free WIFI is accessible throughout the apartment. Both bedrooms are equipped with AC units and ceiling fans. Ceiling fan and cable TV are in the family room.
Fern Court Apartment at Richmond is located in the gated community that has 24 hour security. This community has a resort feel to it, which means that you will have all the experiences of staying at a local hotel, while still having the pleasure and feeling as if you are still home from home.
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: 2 Full beds - 2 Full baths
Amenities
- Wireless Internet
- Air conditioning
- Shared outdoor pool (unheated)
- Mountain Views
- Patio
- Waterfront
- Balcony or terrace
- Internet access
- Table tennis
- Pool or snooker table
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Iron
- TV
- Satellite TV
- DVD player
- Ceiling Fans
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Secure parking
- Not suitable for wheelchair users
Policies
- Check in time: 15:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: $200.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
YOU WILL LOSE YOUR DAMAGE DEPOSIT IF YOU SMOKE INSIDE THE APARTMENT.
Please turn-off AC, fans, lights and all electrical items when leaving the property and when not in use. Leaving these items on continuously can cause electrical damages and possible fire. We cannot be held liable for any damages to your personal belongings or to you as a result of your own negligence.
About the owner
Marsha A.
- Response rate:
- 70%
- Calendar last updated:
- 01 Aug 2023
- Years listed:
- 12
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 17 reviews
Very Good
17 reviews
- Excellent
- 12
- Very Good
- 3
- Average
- 1
- Poor
- 0
- Terrible
- 1
“My stayed at Ferncourt Richmond St Ann Jamaica”
Beautiful... Thanks so much for providing such a warm and wonderful place to stay while in Jamaica. The apartment was very clean and comfortable. Great location close proximity in driving to places i… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Amazing ”
Always love Richmond community. The close proximity to excursions always a plus. The apartment was great especially sitting on the balcony early morning with my coffee. Marsha arrange my airport trans… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Loved it!!!”
Stayed here an loved every second of my stay. The apartment was clean and fresh, it had everything that you could possibly want in it and everything worked! Although there was air conditioning in the… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Richmond retreat!!!”
Fab accommodation spacious lovely outside furniture which creates another living space - main bed creaky but good size 2 single beds in other room plenty of hanging space - great washing machine and l… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great vacation home”
The home was exactly as it appeared on the site. House was clean and comfortable.view was amazing. Everything we needed was available to us or in reasonable distance. Marsha is a wonderful host, she w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Excellet property Poor Customers support”
The location was excellent, Beach easily accessable, Lovely pool although which includes a 10 - 15 minutes walk either way. Lovely building with excellent view. In terms of service hardly none, there… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Lenford, We deeply regret all the issues that you have encountered during your stay at Fern Court Apartment @ Richmond. Appreciate you taking the time to leave us a review on your recent stay. Additionally, we VERY MUCH APPRECIATE your sincerity of outlining the numerous POSITIVE POINTS about Fern Court Apartment @ Richmond. I would like to take the opportunity to comment on couple of the issues you had. 1). Re: "No access..." As you are aware all guests are given a suitable specific check-in time. All guests are instructed to call the property manager - Miss Beverley McKie prior to arrival at the apartment (or upon leaving the airport) so as to ensure and assist with a smooth check-in. Guests are also instructed that if their flight lands earlier or later than intended, they should call Miss Beverly McKie to let her know. When these simply procedures are not being followed or a guest takes more than 2hrs to show-up; it interferes with the smooth checking-in process. There will be times when the property manager is left with no other options but to move on to address other matters - such as to facilitate the checking-in or checking-out of another guest. Turning up at the property more than 3 hours later than expected without notifying the property manager, would definitely cause the aforementioned lack of access to the property. 2). Re: "Faulty kettle, no toilet paper in one of the bathroom, leak, one towel in the bathroom and the changing of bed linen". As you have mentioned, 'after you complained, all the issues were rectified immediately.' We are very disappointed that you had to encounter all these unexpectedly issues during your stay. You have personally impacted my effort to make sure we continually improve the service for all future guests. As a company that offers self-catering accommodation, Jamaica Holiday Rental Ltd strives to do one thing, making sure all our guests have a very happy, memorable experience at all our properties, both in Kingston and the North Coast of Jamaica in St Ann's. We are happy to have host your family and you and it would be a pleasure to get the chance to host you again. We genuinely do hope you don't judge the company by this one experience. Thanks again for your feedback Warm Regards Marsha Antonio Managing Director.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“AMAZING WONDERFUL ENJOYALBE VACATION”
The complex is clean and beautifully decorated with flowers , and also the property is well secure ,easy to find. We was greeted by MS bev the person who take care of the guests and the apartment. the… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Vacation”
Would recommend to anyone staying in the St Ann area. Mrs. Marsha and Mrs. Bev are very accommodating and the property is absolutely gorgeous everything that was advertised is exactly what we got.....… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Very nice apartment”
Loved this apartment from the point I arrived. My airport pick-up was arranged by Marsha. The apartment was clean, spacious and airy. I felt as if I never wanted to leave. Sitting on the balcony was g… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Ms”
The light went out for onge day and one night, I call the owner of the property and he said the power office was close until the next day. I haven't herd from him the day after as he said. I had … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I am very disappointed that you never enjoyed your stay at this Apartment. I can understand that you were unhappy how the content of your issues was dealt with and deeply sorry for that. As you were informed and fully aware of the fact that, the power outage was a 'widespread unscheduled' block-out by the power company (JPS,) which was out of our control. JPS company did posted the incident Twitter. I am pleased that you have no direct complain pertaining to the standard of the apartment. As always, all feed-back are taken in a positive light. Please feel free to reach out to me directly (+44-7949-250487) if you have additional information to share so that closure to this matter can be remedy. I would sincerely love to host you again. Warm Regards Marsha.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Marsha (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Marsha (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Marsha (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Marsha the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Marsha (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Marsha (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Marsha (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Marsha (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Marsha (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Marsha (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Marsha (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Marsha (the owner) a message.
If Marsha (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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