From
$125 / night
Total guests, Nights

Rogla Lodge - Chalet in Zrece, Slovenia – Home 6984746 Lodge

  • 2 bedrooms
  • 4 sleeps
  • 7 nights min stay

Rogla Lodge - Chalet in Zrece, Slovenia – Home 6984746

  • Lodge
  • 2 bedrooms
  • sleeps 4
  • 7 nights min stay

Key Info

  • Ski
  • Child Friendly
  • No pets allowed
  • Private garden

Description from owner

Description

Nestled amidst the pine forests of the Pohorje mountains Rogla Lodge offers the perfect getaway from the hustle and bustle of everyday life. Located a short drive from Rogla Ski Resort and the thermal pools at Terme Zreče it provides the ideal base to explore and enjoy a leisurely or active holiday throughout the seasons. The Pohorje region is a land of sublime contrast - rolling hills covered by pine forest, vineyards, stunning Autumn colours and pristine winter landscape, making it a choice location for those who prefer nature away from mainstream tourist destinations.

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • Bedroom 1: Queen Bed
    Bedroom 2: 2 Twin beds
  • 1 Shower

Amenities

  • Wireless Internet
  • Jacuzzi or hot tub
  • Mountain Views
  • Private garden
  • Grill
  • Patio
  • Balcony or terrace
  • Internet access
  • Central heating
  • Fireplace
  • Safe
  • Sauna
  • Stove
  • Fridge
  • Freezer
  • Kettle
  • Clothes dryer
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Linen provided
  • Towels provided

More Less

Access

  • Parking
  • Not suitable for wheelchair users

Policies

Check in time: 15:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: ($217.70) €200.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the owner

Tony H.
Calendar last updated:
21 Apr 2020
Years listed:
8
Based in:
Slovenia
Overall rating:

Languages spoken: English

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Very Good
2 reviews

Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
0

“A nice mountain lodge in a lovely remote place”

Reviewed 10 Aug 2018

If you are looking for a well equipped, nice mountain lodge in a remote place to enjoy nature, this is a great place. The house is located in the mountains in a spot where you can’t see another … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Read observations before you book”

Reviewed 26 Aug 2017

Views spectacular, chalet average. You need to be aware of the following; 1. Approach road to the property is one car wide, gravel and 4.1km long and takes 15-20mins. It has some dramatic unprotected… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the owner Thank you for your valued feedback about Rogla Lodge. Since purchasing the property we have spent considerable time and money on a wide range of improvements so our guests have an enjoyable experience in a spectacular and very private location. To date we’ve had guests from Spain, Hungary, Belgium, Croatia, Germany, Austria, England and Poland and everyone has been unanimous in praising the standard of the property. In the circumstances I refute your comment that the chalet is average. Reference points 1-7 we wish to comments as follows:- Item 1. The property is a 15-20 min drive from the town of Zrece and meet point with our housekeeper. There are 3 ways to get to the house after driving mostly on asphalt and the 2 shortest routes via the Vitanje road and Skomarje village include a final 2km on gravel road. The road is drivable with care in places and has a few passing spaces en route. In this instance our housekeeper took our guests via the easiest albeit longest route to the house involving the most distance travelling on gravel road. We have since revised this procedure and all guests will access the property via one of the 2 routes with a final 2km gravel section leading to the property. After leaving the asphalt road the final 2km takes 5-6mins to reach the house. These type of roads are common in the Pohorje region and locals invariably drive with courtesy when meeting other vehicles on the road. Most of our guests arrive in hire cars and we have not received any adverse feedback about additional rental charges after staying at the property. Rental companies are well aware of the rural nature of Slovenia and do not charge for washing away road dust. As owner of the property I regularly use a number of hire companies based at Ljubljana Airport and I have never been charged for cleaning a car. Item 2. The house is located at altitude in the Pohorje region and can be subject to occasional thunderstorm especially during the hotter summer months. However, thunderstorms are common in mountainous regions throughout the world and guests generally appreciate it is part and parcel of the environment. It is unfortunate that the storm resulted in a power cut as we’ve experienced this phenomenon on a number of occasions without any interruption to the electrical supply to the property. Our housekeeper took a responsible approach and asked our guests to wait until the storm ended before taking them to the house. During this period they waited in her home and she made them hot drinks. Item 3. On arrival at the property circa 9pm there was no power, water or toilet facilities. This was an unfortunate force majeure; however, I am advised power and water was reinstated after 12 hours circa 9am as opposed to your stated period of 18 hours. Yes, the property may be susceptible to power cuts - but this is no different to other neighbouring properties and houses located in adjacent towns and villages in the region. Item 4. The property is advertised on our own website with a shower room and toilet; however, at time of booking is was advertised on HomeAway including 2 bathrooms. This was a genuine mistake on our part due to constraints on the HomeAway website. However, we have since managed to amend our advertisement and apologise for the mis-representation. Item 5. The hot tub is 100 Euro extra as advertised on our website and we always clarify the fact when guests book via property rental sites. Unfortunately, we have been unable to add additional information to clarify this optional cost due to constraints on the facilities page on the HomeAway website. Although our sauna is included as part of the rental; unfortunately, there is significant maintenance associated with using a hot tub hence the additional cost. We have also found that many guests do not wish to use the hot tub in the hotter summer months. In this instance as a result of the misunderstanding at time of booking we offered a 50% discount for use of hot tub which was accepted by our guests. Item 6. Hire companies do not charge for washing off road dust at end of the hire as it is an accepted norm to wash and vacuum at end of hire. Item 7. As a result of the problems experienced on arrival I was very concerned with guest dissatisfaction and after 2 nights I emailed them offering a 50% refund if they wished to vacate the property by midday on Monday. However, the guests advised they wished do stay at the house for the full rental period as booked. I subsequently emailed them again asking if it was OK to call them as I was prepared to offer a substantial discount as a goodwill gesture if they wished to stay again in the future. However, our guests stated there was no need for further discussion. At this point I viewed the matter closed.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-2 of 2

FAQs

How do I find more info about the property?

You can get in touch with Tony (the owner) through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send Tony (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact Tony (the owner)?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view Tony the owner's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send Tony (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send Tony (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to Tony (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from Tony (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Tony (the owner) will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call Tony (the owner) before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact Tony (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Tony (the owner) a message.

If Tony (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

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