StayCentral - NGV Arts Centre Retreat; near trams & CBD – Home 7499532 Apartment
- 2 bedrooms
- 4 sleeps
- 3 nights min stay
StayCentral - NGV Arts Centre Retreat; near trams & CBD – Home 7499532
- Apartment
- 2 bedrooms
- sleeps 4
- 3 nights min stay
Key Info
- Nearest beach 4 mi
- Swimming pool
- Child Friendly
- Car not necessary
- Air conditioning
- Pet Friendly
Description from owner
Description
Welcome to StayCentral Melbourne Corporate Apartments.
Free Cancellation until 2 days prior to arrival date if booked direct.
Lower rates are available for longer stays.
Different minimum stays apply for bookings made more than 30 days in advance
STAYS OF LESS THAN 7 NIGHTS ARE ONLY ALLOWED WITHIN THE NEXT 30 DAYS.
Grand Prix, Australian Open & Christmas stays MUST BE 7 NIGHTS minimum.
With more than 1000 reviews for StayCentral on Tripadvisor, Airbnb & Google, at 4.9 Stars, why look elsewhere?
FEATURES:
Fully Furnished
2 queen-size beds
Balcony with furniture
Coffee Machine
Washing Machine and Clothes Dryer
Free Wi-Fi
Large 60” Smart HD TV with DVD player
Gym, heated indoor pool
Security undercover parking
We sanitise beds, carpets & soft furnishings on a regular basis
RATE INCLUSIONS:
Spacious apartment of approximately 70 m2
Utilities (water, electricity, gas, internet)
Full kitchen with cutlery, crockery, microwave, oven and dishwasherAll linen and towels; including beach towels
Interim cleaning for stays longer than one month
24/7 check-in service* with full induction of apartment and building facilities
Security, reserved, undercover car parking for 1 car (clearance height 2.1m)
Free wi-fi
Access to gym, indoor heated pool
Rates allow for up to 4 people in the two queen bedrooms
Welcome tea, coffee, sugar, milk, paper towels, serviettes etc
Welcome soap, shampoo/conditioner
This is a two-bedroom apartment with two queen beds. There's also a cot and high chair available for a small fee if needed. Don't forget to bring linen for the cot.
Your Melbourne corporate apartment includes high quality furnishings and appliances, linen, beautiful bath towels, and a fully equipped kitchen and laundry facilities. With reverse cycle aircon, you will be comfortable all year round. There is basement secure parking for one vehicle.
Access to the buildings rooftop deck, as well as the pool and gym are also available for your convenience.
Perfect for four, the Southbank corporate apartment is brilliantly located; close to the NGV (National Gallery of Victoria), the Arts Centre, Hamer Hall, St Kilda Road, the Recital Centre & Melbourne city shopping. The Retreat is in a modern new building with a security entrance, which combines the beauty of a magnificent modern building with brilliant facilities such as a fully enclosed 25m lap pool, well-equipped gymnasium and many other facilities.
GOOD TO KNOW
PLEASE NOTE OUR MINIMUM STAYS REQUIREMENTS BELOW:
Many sites only allow us to show one rate, so we need to clarify our booking rules here.
Within 30 days, the minimum stay is 3 nights
30 days or more in advance, the min stay is 7 nights
90 days or more in advance, the min stay is 28 nights
We won't be able to accept bookings that do not meet the above criteria.
Service fee: $150 per stay
*Very early and late arrivals require the following fees to have someone there at these times:
Between 6:00 am and 9:30 am: $25.00
Between 5:30 pm and 9:00 pm: $25.00
Between 9:00 pm and midnight $55.00
Between midnight and 6:00 am: $100.00
SECURITY BOND
We require a minimum security bond of $600, which increases for long stays and last-minute bookings.
More Less
Families
- Great for children of all ages
- Pets welcome
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: Queen Bed - 1 Full bath, 1 Shower
Amenities
- Wireless Internet
- Air conditioning
- Shared indoor pool
- Solarium or roof terrace
- Balcony or terrace
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- TV
- DVD player
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Secure parking
- Elevator access
- Not suitable for wheelchair users
Getting around
Interaction with guest
Policies
- Check in time: 15:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($394.46) $600.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
100% refund of the amount paid (minus the booking fee*) if cancelled at least two weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the owner
Sian W.
- Response rate:
- 95%
- Calendar last updated:
- 09 May 2024
- Years listed:
- 13
- Based in:
- Australia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 18 reviews
Excellent
18 reviews
- Excellent
- 17
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Ideal for Extended Stays”
Our family of 4, including 2 kids, stayed at this apartment for about 3 months. The location is great, with a tram stop right in front and a Woolworths nearby. The view is beautiful, but opening the w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Location, Great for Our Family”
We stayed at NGV Art Retreat Southbank over Easter. Not only was this a great location with only a short walk to local restaurants and transport, the facilities of the property were excellent. The ap… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review Nadine. I'm so pleased that you enjoyed the property and the location so much. The owner recently installed double-glazing for a peaceful nights sleep, so it's wonderful to know that you found it quite. ____ I look forward to seeing you again. You are welcome to return here, but if you would like to try somewhere else for a change of scene, or if you only need a smaller apartment for example, we have almost 30 locations around inner Melbourne, as you mentioned, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards,___ Chris McDonald,___ StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Brilliant apartment and great service”
Apartment was clean and well appointed. Greeting service made checking in so much easier and they walked us up to the carpark and apartment as well. Unfortunately we had to extend our stay due to a si… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your review. I'm glad that you felt at home in the apartment and the location. It is a brilliant location near so many things. At least we were able to help when you needed to extend. ____ I hope that we will see you again, with your returning-guest discount when you book direct with StayCentral. ____ You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards, Chris McDonald, StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Close to everything and very well equipped apartment”
Located in arts precinct. This apartment has everything you need. Well maintained and very close to the city with tram stop just outside the building. Host Chris is very responsive and quick to rectif… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for your review. I'm so pleased that you enjoyed the apartment and the location so much. It is a great central location isn't it? ____ I do hope that we see you again, with your returning-guest discount when you book again with StayCentral. ____ You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have more than 20 different locations around inner Melbourne, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards, ____ Chris McDonald, ____ StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great location - great apartment!”
Great location - just around the corner from the National Gallery. Well equipped, plus with a pool you can swim laps in and a great roof garden. Perfect for a short city stay. If you sit on the balcon… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks for your review Lorna. I'm glad you enjoyed your stay so much.___ I do hope that we see you again, with your returning-guest discount. You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards,___ Chris McDonald,___ StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A pet friendly cool, central, comfortable and classy apartment.”
It was a pleasure to stay at the NGV Retreat in Sturt Street for nearly 3 weeks. Stay Central were great to deal with, easy communication and a truthful description. The flat has everything you need, … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks for your review Trisha. It's been a pleasure to assist you, and I'm so pleased you enjoyed your stay at the apartment and in that great location next to the Arts Precinct.___ I do hope that we see you again, with your returning-guest discount. You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards,___ Chris McDonald,___ StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Clean, cosy and well equipped”
The apartment is in a great central location but it was also very comfortable for just staying in and relaxing. We enjoyed cooking a meal and watching some Netflix when the weather was cold. I would… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I'm so pleased that you enjoyed your stay here.___ I do hope that we see you again, with your returning-guest discount. You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 1,000 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time.___ Regards,___ Chris McDonald,___ StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Highly recommended”
Fantastic location close to many arts and cultural institutes, a short walk from the NGV. The apartment is gorgeous, great view and the host was incredibly helpful. Impeccably clean and comfortable fo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I glad you found we measured up on every aspect Manami. It is a great apartment in a brilliant location isn't it? I do hope that we see you again, with your returning-guest discount. You are welcome to return here, but if you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 900 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time. Regards, Chris McDonald, StayCentral - NGV Arts Centre Retreat
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Convenient and well appointed”
Loved the apartment which more than exceeded my expectations. It was clean, had all of the facilities needed such as secure parking, washing/drying machine, full kitchen, comfortable dining/living are… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks for the feedback Tim. Yes, NGV Arts Centre Retreat is surprisingly good. The bonus I think, is the close proximity to St Kilda Road and the Arts Precinct, and the short walk into the city nearby. I do hope that we see you or your friends again. If you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 800 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time. Regards, Chris McDonald, StayCentral Melbourne Corporate Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great place, convenient, great pool, clean and tidy”
Stayed here for 1mth when I relocated back from overseas. Very conveniently located and Stay Central was very professional to deal with and responsive. Would stay again.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I'm so glad you enjoyed everything about this great apartment including the cleanliness and tidiness in general; as well as the location. We try to help as much and as quickly as we can. I agree with you re the pool; I think it is one of the best I have seen in Melbourne. I do hope that we see you or your friends again. If you would like to try somewhere else for a change of scene, we have nearly 30 different locations around inner Melbourne, with more than 800 reviews at 4.9 Stars, so there are plenty of reasons to 'StayCentral' and lots of scope for variety. I look forward to assisting you next time. Regards, Chris McDonald, StayCentral Melbourne Long-stay Apartments.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Sian (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
-
Send Sian (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Sian (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Sian the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Sian (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Sian (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Sian (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Sian (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Sian (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Sian (the owner) before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Sian (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Sian (the owner) a message.
If Sian (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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