Chez Nous Zermatt - The Mischabel – Home 587366 Apartment
- 3 bedrooms
- 6 sleeps
- 3 nights min stay
Chez Nous Zermatt - The Mischabel – Home 587366
- Apartment
- 3 bedrooms
- sleeps 6
- 3 nights min stay
Key Info
- Ski
- Child Friendly
- Car not necessary
- No pets allowed
Description from owner
Description
Angus Potter and Lizzie Orange set up Chez Nous Zermatt to offer our guests a luxury holiday rental experience that feels more personal – more like staying with a friend than in a “vacation home”.
The Mischabel is a beautiful split level apartment on the third floor that sleeps 6 -8 people (3 bedrooms and 3 bathrooms on the upper level and a beautiful living space on the lower floor) with stunning views straight out on to The Matterhorn.
Great care has been taken to create a truly welcoming atmosphere: the large open-plan kitchen/dining/living-room leads on to a full-width, south-facing balcony looking directly at the Matterhorn and also has a 65" home cinema system complete with all UK channels and Apple TV. The dining area comfortably seats 6 people so you can enjoy meals at home and then in the evenings (or on bad weather days) you can get cosy in front of the fire watching a film or reading your book and when it is time to sleep the beds are super-comfortable. We also make sure that "the basics" are in stock so that you can make tea/coffee and have a glass of wine without having to go shopping straight away!
If you are part of a larger group of family and friends then combining the Mischabel with one of our other apartments can allow you all to be together in the same building but free to retreat to your own space when needed. We have 3 other apartments: Le Corbassiere (sleeps 6), Le Petit (sleeps 4) and L'Etoile (sleeps 2-3).
All the Chez Nous Zermatt apartments have 180 degree views straight out on to The Matterhorn, over towards Gornergrat and up the Trift valley . One of the only remaining fields in the village is just in front of us which gives a welcome feeling of space despite being so close to all the restaurants, the church bridge and the lift stations/bus.
The only practical point to bear in mind is that direct access to our building from street level (when you arrive and leave) is down 3 flights of stairs. However once your luggage is installed most guests then use the shortcut to the village via a path across the field in front of the house.
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Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: King bed
Bedroom 3: Queen Bed - 1 Shower, 2 Attached (ensuites)
Amenities
- Wireless Internet
- Balcony or terrace
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
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Access
- Not suitable for wheelchair users
Interaction with guest
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
No refund If you cancel, any money you have paid cannot be refunded.
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Check-in date |
About the owner
Lizzie O.
- Response rate:
- 100%
- Calendar last updated:
- 07 May 2024
- Years listed:
- 10
- Overall rating:
Languages spoken: English, French
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 42 reviews
Excellent
42 reviews
- Excellent
- 41
- Very Good
- 0
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Just a spectacular apartment!”
Thank you to Lizzie and Lou for helping me and my family experience the trip of a lifetime! The Mischabel was wonderful. Waking up to views of the Matterhorn started each day with a fantasyland exper… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Sehr zu empfehlen!”
Wir verbrachten zu Fünft (2 Erwachsene und drei Kinder) eine unvergesslich schöne und erholsame Woche im Apartment Mischabel im Chez Nouz Zermatt. Das Haus befindet sich in zentraler Lage, i… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“The Perfect Stay”
Absolutely loved staying in Ches Nouz. My party stayed in The Mischabel and everyone loved the stay. Lizzie (the owner) was incredibly helpful in the booking process. Lou was also incredibly helpful, … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect stay at the Mischabel”
We loved our stay at the Mischabel. It's a beautiful apartment with lots of space, ideal for families. The bedrooms are very comfortable and spacious, the kitchen is fully equipped, the living ro… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I am so glad that you enjoyed your stay with us Michele and thank you for taking the time to leave a review because it helps other guests to know what you thought instead of just relying on what we say! I hope that we will be able to welcome you and until then, very best wishes to you both, Lizzie and Lou
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Beautiful Accommodation, Beautiful City”
My wife's dream was to ski the Alps for her 50th birth"year". Zermatt is truly a mountain gem of a city but wonderful as Zermatt is, Chez Nous-Mischabel is its equal. Lizzie's con… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Hi Kirk Thank you so much for taking the time to do a review for us and for such a warm description of your stay - it really was so nice to have you and Julie-Ann with us (after all the planning) and to see how happy you all were to be in Zermatt and staying with us. We really fed off your positive energy and it was so nice to know that Zermatt lived up to its billing for Julie-Ann's celebratory year. Thank you for choosing us and I hope that we may be able to welcome you back at some stage. Very best wishes to you both in the meantime, Lizzie and Lou
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Fantastic family apartment - everything you need.”
Wow, what an apartment - Chez Nous Mischabel exceeded our expectations ! From the initial email through pre- arrival information & bookings the pleasant & helpful information we received from … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Julia I have just logged on and seen this lovely review of your stay with us... Thank You! We are delighted by the feedback and really pleased that you enjoyed your stay in our Chez Nous Zermatt Mishabel apartment! But most of it is lovely to know that your family trip to Zermatt went so well and I hope that we will be able to welcome you back at some stage. Hope that 2020 goes well in New Zealand and very best wishes to you all, Lizzie and Lou
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Beyond expectations”
The website for Chez-Nous and the initial interaction with Lizzie created high expectations and we were not disappointed. The location, quality of furnishings, guidelines for local amenities and the w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Simon Thank you for taking the time to do a review of your stay with us. We really appreciate all feedback and will think about how to address your comment about the mattress. But I am so glad that you appreciated the furnishings and the view - we know that we are lucky to be in such a special spot in the village and it gives us great pleasure to be able to share it with our guests. Very best wishes to you all for the rest of 2020, Lou and Lizzie
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Classy, well appointed apartments, within easy walking distance of the heart of Zermatt”
I chose apartments Corbassiere and Mischabel for 14 extended family members from age 10 to 75 because: 1. I was familiar with it's general location and realized that it was perfectly located to w… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Victoria Thank you so much for taking the time and effort to do such a thoughtful, detailed review - I really appreciate it (almost makes me want to stay with us!) as I am sure will future guests because I think this is the best way for them to get an honest impression of what our guests find when they arrive. And on a personal note I am so pleased that your long-planned family gathering was such a success and that Zermatt/Chez Nous was the right place to host it - it was a pleasure to be able to help you host it. With best wishes for the rest of the summer and hope we may be able to welcome you back at some stage! Lizzie
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Wonderful Week at Chez Nous - The Mischabel”
We stayed a week in the Mischabel and I can't say enough good things about it. The apartment was perfect and comfortable and with everything we needed. A perfect view of the Matterhorn out the … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Jon Sorry to have been rather slow in replying but thank you so much for your generous review and for taking the time to do it - it really helps future guests to get a feel for what to expect and I am so glad that you all enjoyed your time in Zermatt and your stay with us. I hope that we may be able to welcome you back and in the meantime, very best wishes to you all, Lizzie
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“One of the greatest lodging/apartment values of my life.”
Superb 150 sq. meter (1,500 sq. ft.) modern, clean, alpine-style apartment on one full floor close to the center of Zermatt. Huge picturesque windows over a patio, very elegant wooden walls with new f… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I am so sorry that this reply to your lovely review is so late - for some reason I never got a notification of it and then just happened to see it today! But thank you for taking the time time to do such full and generous review of your stay with us. We know that guests have a lot to chose from when they are looking to stay in Zermatt and we do our best to make sure that our apartments, and the standard of our service, stand out - so it means so much that you have highlighted both in your review - thank you! And from our point of view it was lovely to see a group of friends from law school getting together and great that you chose "Chez Nous" as the base for your annual get-together. We would be delighted to host you again if you are ever headed back our way and in the meantime very best wishes to you all for the rest of 2018, Lizzie
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Lizzie (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Lizzie (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Lizzie (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Lizzie the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Lizzie (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Lizzie (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Lizzie (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Lizzie (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Lizzie (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Lizzie (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Lizzie (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Lizzie (the owner) a message.
If Lizzie (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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